Welda Windows & Doors

Rating: 4.8 out of 5

Welda Windows & Doors reviews (332)

  • Review from HomeOwner
    Rating: 3 out of 5
    Review left on 25 Sep 2018

    Window and Door installation

    Signed contract on April 23 for a door and window installation. This job was not completed until September 17. I had to call for an installation date. I called set up installation date. On August 3 door and window not installed-no one called. I had to call to re-schedule appointment. Welda somehow lost my number. The work performed was well done but customer service does not exist.

    Answer from pro:

    Thank you so much for your honest review! We appreciate you pyeguy6278 and will be working hard to rectify this situation as fast as possible so that we can increase our rating and our customer service for dedicated customers such as yourself! We look forward to working on the things you pointed out. We hope to see you in the future and make up for any hiccups along the way!

    Reply created 28 Sep 2018
  • Review from Michelle
    Rating: 4 out of 5
    Review left on 23 Sep 2018

    Window

    The door installer was very professional and a true craftsman. The window installers were quick.

    Answer from pro:

    Thank you Michelle for your review. We are glad to hear that the installer was very professional. We hope you had a good experience with Welda and thank you for choosing Welda.

    Reply created 25 Sep 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Sep 2018

    Windows at 1st and 2nd floor.

    Nicely done. Good workmanship. The guys clean up after their mess. Ask us if we have any concern.

    Answer from pro:

    Thank you for your recommendation, we appreciate your review. It was a pleasure working with you. Regards, Welda Team

    Reply created 13 Sep 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Jul 2018

    Window Replacement

    Good, clean job. Scheduling was fast and work completed on time without any issues. Thanks to all in your team.

    Answer from pro:

    Thank you Davi. Great to hear and thanks for taking the time to give Welda a review! Regards, Welda Team

    Reply created 31 Jul 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Jul 2018

    New patio door

    The door is exactly as I was hoping. It looks really beautiful! It was installed with great precision and care. Not only does it improve the look of the room, it has also eliminated all drafts and outside noise. I am extremely happy with the product and the service provided.

    Answer from pro:

    Thanks for taking the time to write us a review! Glad your door is as beautiful as you hoped and that you are happy with our service. Take care, Welda Team

    Reply created 24 Jul 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Jul 2018

    main floor windows

    the crew sent in were very professional and respectful of our home, and attention to detail was very obvious. i have no trouble in recommending this company to others, and would like to extend my thanks for sending the crew they did to my home.

    Answer from pro:

    Thanks for your recommendation, Robert! You're welcome & we are pleased everything went smoothly with your installation. Regards, Welda Team

    Reply created 19 Jul 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Jul 2018

    Windows

    Excellent from Robert in sales to Sandro doing installation. Earlier completion than expected. Couple of extra support jobs volunteered by Sandro

    Answer from pro:

    Great to hear! We appreciate your business and the pleasant review of our team. All the best, Welda Team

    Reply created 19 Jul 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Jul 2018

    Window replacement.

    Everyone that I dealt with at Welda was superior to any other company I was in contact with but a special thanks to Eli, Zoran and the person he worked with. Outstanding and exceptional!!!!

    Answer from pro:

    Amazing to hear! Thank you for the review of our company,it was a great pleasure working with you as well. Enjoy the summer! Welda Team.

    Reply created 7 Jul 2018
  • Review from Customer of Welda Windows & Doors
    Rating: 1 out of 5
    Review left on 3 Jul 2018

    Slow

    At least 3 weeks delay and still no windows yet. Do not recommend to anyone. Look elsewhere. At least 3 weeks delay and still no windows yet. Do not recommend to anyone. Look elsewhere.

    Answer from pro:

    Dear Private User, We regret the inconvenience but we did inform our customers of the potential delay to installation times, due to the Green Ontario Program. Due to this program, there delays are industry-wide. Also keep in mind, our products are customized; depending on the size and details of each order, ready-times vary. We are diligently working to have each of our customer's products installed as quickly as possible. You are always welcome to contact our office directly with your concerns before posting a review on a public forum. We appreciate your patience. Please feel free to connect with us directly, with your name & information and we will update you on the status of your order. Regards, Welda Team

    Reply created 6 Jul 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Jun 2018

    Windows

    Excellent service and windows are good quality. I would deal with them again. Highly recommended Thank you

    Answer from pro:

    Thank you for your recommendation, Paul, we appreciate your review. It was a pleasure working with you. Regards, Welda Team

    Reply created 11 Jun 2018
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