Windtek Windows & Doors
Windtek Windows & Doors reviews (23)
Review from Customer of Windtek Windows & Doors Review left on 2 Aug 2023Rating: 5 out of 5Good quality Best price Quick delivery and installation A Complete hassle free job while I was completely disappointed with the previous installers. I will for sure use them againReview from Paola Oliva Paola Oliva
Review left on 9 Nov 2022Rating: 5 out of 5Home Renovation
Danny and his team installed French doors along the back wall of our home. They are so beautiful and even with so much window surface, its always comfortably warm inside, even on those frosty, windy winter days! They also installed a kitchen window and side door which are also amazing! We couldn't be happier!Review from Ben Daube Ben Daube
Review left on 5 Feb 2022Rating: 5 out of 5All Windows & Patio Doors
Our new windows and doors are just what we needed – and at a very competitive price. The installers did a wonderful job. This company's people are great start to finish.Answer from pro:
Hi Ben, we're so glad to hear you were satisfied. We really appreciate the business. Thank you!
Reply created 7 Feb 2022Review from Customer of Windtek Windows & Doors Customer of Windtek Windows & Doors
Review left on 20 Oct 2021Rating: 5 out of 5Window
I would highly recommend this company for any window project that they may need. Their product, customer service and workmanship is too notch quality. Thank you very much for everything!Answer from pro:
We appreciate the great review. Thank you for your business.
Reply created 22 Oct 2021Review from James Grant James Grant
Review left on 1 Sep 2021Rating: 5 out of 5Last Minute window help!
Ryan came through last minute in a pinch to help me with some new windows I just had installed. He came through with great timing and helped me with the installation before I listed my property. BIG thank you!Answer from pro:
We're always here to help! And so glad to hear you're so happy with your new windows!
Reply created 15 Oct 2021Review from HomeOwner HomeOwner
Review left on 1 Sep 2021Rating: 0 out of 5Windows fail seals break
Windows failed seals brake SECOND replacement worse than the first. Five months of nothing but excuses and now no response. Guess you get what you pay for and service is not part of the deal for this company. UPDATE just read company response. On August 19 I advised the owner that I was going in to the hospital for tests mid October. How he can construe this was Covid related boggles my mind. My concern was what the results would be and that further procedures would keep me in the hospital. I advised I needed a date because once in the hospital I had no idea when I was coming homeAnswer from pro:
We here at Windtek were very surprised that you wrote this bad review of our business after we chatted so many times for days back to back. We took your calls whenever we could and hope you understand we are very busy trying to catch up on installs and service and may miss some calls. The thing you failed to understand is that we are just following government protocol. In your calls with us you said precisely that you were not feeling well and also how adamant you were on wanting quick service. According to the government of Ontario, Canada, and The World Health Organization, there are legal policies that stop us from being able to come to your home while you are sick. We are required to follow protocol and we are not willing to risk the health and safety of our team or our clients in situations like this. Windtek has been in business for almost 50 years mainly due to pride in product and service. We did replace the items you initially complained about and we told you to adjust the humidity in your home and possible an awning over your front door as the problem is spermatic and there is NO protection over your front entry. As for the second time, we never said we wouldn’t supply service but that you must simply be patient as many people in your situation are. Both for better health and for regulations to cool off as we follow the same regulations every other company must abide by Non-essential work is still at risk due to the pandemic as I am sure you know. As regulations ease off we will be in contact for inspection of your thermal units. Thanks,
Reply created 8 Sep 2021Review from Charlotte Charlotte
Review left on 14 Nov 2019Rating: 5 out of 5Windows Manufactured and Installed
I’m so happy with my new windows manufactured and installed by Windtek! I had an early indication that customer service was a top priority for Windtek when Danny, the owner, answered the company phone himself and came to my house the very next day. His extensive experience in this 32 year old family business proved invaluable in selecting the best product for my application. At Danny’s invitation, I visited their state of the art factory in Vaughan. I liked the fact that Windtek manufactures their own windows unlike other companies that quoted. The quality is excellent. The windows are so easy to open and clean. And I now have wider interior window sills, beefier trim and improved visibility. And their price was competitive! The installation team under the leadership of Jose arrived on time, worked efficiently, protected my floors and did a thorough cleanup including vacuuming. Well done! The project was completed on time and the experience from start to finish exceeded my expectations. Thank you Windtek!! Thank you Windtek!!Answer from pro:
We're always here to help! And so glad to hear you're so happy with your new windows!
Reply created 19 Oct 2021Review from Customer of Windtek Windows & Doors Customer of Windtek Windows & Doors
Review left on 31 Mar 2018Rating: 5 out of 5Windows Replacement
Just had some windows replaced. I was very impressed with both the sales and installation services. We dealt with Ryan (sales) who was very professional and very informative. He even went as far as showing up the day of the installation to ensure we were happy with the work being done. The installers were great as well. They had all the flooring covered through the house where they were walking, and left left with no mess to clean up. Will definitely contact Ryan in the future for future window / door replacements. JamesAnswer from pro:
Thank you and looking forward to working together again in the future.
Reply created 3 Apr 2018Review from HomeOwner HomeOwner
Review left on 3 Oct 2017Rating: 5 out of 5Patio door
We had a bedroom window replaced with a patio door and we were thrilled with it. The door is beautiful and the installation went great. From the salesman to the installer, they were professional & knowledgeable. We couldn't be happier with the finished product.Answer from pro:
Always doing our best to offer the highest quality in product and installation.
Reply created 3 Apr 2018Review from HomeOwner HomeOwner
Review left on 31 Mar 2015Rating: 5 out of 5Window installation
Excellent quality window and solid workmanship. Installers were courteous, on time and did a great job. Even vacuumed up inside when they were done! Would definitely recommend this company. Excellent service from quote to finish.Answer from pro:
We're always here to help! And so glad to hear you're so happy with your new windows!
Reply created 19 Oct 2021