Otto's Masonry reviews (435)

Our entire experience with Ottos Masonry repairing and refinishing our front porch with flagstone was pleasant, efficient and professional. Quick responses to quote requests and inquiries from Brian and Otto, great communication and job timeline updates, knowledgeable and skillful work by Jordan and his team, timely replies to job feedback, friendly communication with Marie-Jo in the office, and most importantly, an excellent finished product. Highly recommend working with Ottos Masonry.

My family and I are very satisfied with the job done on our property by Ottos Masonry. We appreciated the good and prompt communication. The crew was dedicated, well-organized and cleaned up after the work was completed. The project was completed on time. I recommend this company.

The patio area in our backyard, adjacent to the 50-year old house, had not been touched for more than 40 years. Obviously, this area lost its qualities: patio stones stopped being levelled, a quite steep incline towards the house had been creating accumulation of water during heavy rains, grass could easily grow between stones ... to add to the grief, we had two leaks in the basement on the span of five years - so, we knew there should be a crack in the foundation. Otto and his company addressed all our griefs in full. For one, thanks to the manually dug 10-foot trench, his people discovered and then beautifully repaired a large crack in the foundation. For another one, they completely replaced all layers in the patio area and levelled it properly, at the same time reusing old patio stones and adding bordering pavers. Otto himself was always ready to help but his people knew their craft well. Still, it was very nice to see the owner playing a very important role in the whole process. The whole project took only two and half days! Amazing work and a very high quality . Without any doubt we may recommend Ott's Masonry to customers, they won't be diappointed

I hired Ottos Masonry to install a flagstone back patio in summer 2021. I was very pleased with the work and promptly rehired them in the fall to replace my front path with the same flagstone, as well as to replace an interlock pathway in the back. Again, the quality of the work was excellent. We greatly benefited from Ottos deep expertise, thoughtful suggestions and regular communication through both projects. The crew performing the work was very pleasant, highly efficient and responsive to feedback along the way. I would recommend Ottos Masonry highly and would be pleased to work with them again.

Otto's team did a first class job for us. The job was completed in a timely manner and he came up with very creative solutions for us that exceeded our expectations. I would definitely use them again.

The quote came promptly after my request, and the final bill was exactly the same. The crew of three came over shortly after I accepted the quote, and did the chimney rebuild in 8 hours. It matches the brick of my house perfectly. They took special care to see that very little debris would fall down my chimney. The crew was friendly, efficient, answered by questions and concerns, and cleaned up the site like new after the work was done. The head office answered my email questions promptly, and I was very happy with the service. Kathleen

Otto's Masonry exceed my expectations in all that they did... from the initial quote to the finished work. Professional. Competent crew. Always arrived exactly on time. Kept me informed every step of the way. Cleaned up the work-site beautifully. Wouldn't hesitate to recommend them. Special thanks to the crew who worked on my house: Brian, Mario and Manuel. You were great.

Thank you to Otto & his team for doing a great job to the porch. The porch looks amazing & price was very reasonable. I would highly recommend using Otto & wouldn't hesitate in hiring him in the future. Thanks for everything . Lucy

I fully recommend Otto’s masonry. The finish was outstanding. Great work and professionalism. I will certainly have them back if more work is needed.

Otto's Masonry was quick and efficient, and communicated well about unexpected situations. The new floor looks great, and meets all my expectations.