Telsco Security Systems

Rating: 4.9 out of 5

Telsco Security Systems reviews (42)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 31 Jul 2012

    Alarm Installation

    We had the salesman come out and he told us what our best option was. we upgraded it with another motion sensor and covered all the doors with sensors. They were in and out the next day and they had it all done and set up in a shorter time frame then earlier suggested. I felt at ease having strangers in my home and they did not disturb anything. no messy wall repairs afterwards. recommended them to friends and family already
  • Review from HomeOwner
    Rating: 2 out of 5
    Review left on 6 Dec 2011

    Alarm installation

    we had this company in to install our alarm on our new home while it was in the building stages to avoid having to wire after drywall was in. The door contact was not installed properly and a wire was run on the drywall, not a big deal. When they were hanging the motion sensor after the house was done, they damaged our wall with the ladder and tools and when we complained the tech was very irate with us and tried to blame us for the damage. We have been happy with the monitoring after installation.

    Answer from pro:

    Hi Erin, On behalf of Telsco, I would like to offer a very sincere apology for the unpleasant experience of your security system installation. This is not our standard and we are very dissapointed to hear of this discourteous and uncalled-for behaviour. Please feel free to contact me on our main line so we may discuss this incident in further detail. Thank you for your feedback. Kristin.

    Reply created 6 Feb 2012