Loyal Seal Windows & Doors Inc

Rating: 4.1 out of 5

Loyal Seal Windows & Doors Inc reviews (183)

  • Review from Customer of Loyal Seal Windows & Doors Inc
    Rating: 5 out of 5
    Review left on 21 Jun 2023

    Windows

    Very pleased with the installation and the windows. Work was done quickly and efficiently and left the area clean

    Answer from pro:

    Thank you so much for choosing a local company to do your renovation project of windows replacement. We hope you will enjoy the energy savings and the new look. Enjoy the summer!

    Reply created 6 Jul 2023
  • Review from Customer of Loyal Seal Windows & Doors Inc
    Rating: 5 out of 5
    Review left on 28 May 2023

    Window replacement

    Amazing team, great customer service, dedicated, punctual, efficient, patient installers. Steven was amazing, answered all my questions, was very patient when explaining about windows, its functionality, and answering questions. Friendly, knowledgeable, and reasonably prices. The window measurement expert was very punctual, arrived on time, and they delivered and installed the windows within the estimated timeline. Thank you LoyalSeal.

    Answer from pro:

    Thank you so much for sharing such positive feedback. We are thrilled that we made the reno project a breeze and hoping that you will enjoy your improved home for years to come. Happy Summer!

    Reply created 29 May 2023
  • Review from mhaupert
    Rating: 5 out of 5
    Review left on 1 May 2023

    Side door

    Fantastic Job . Colour is amazing and the door closes and open super smooth . Plus it is energy efficient which means we are saving $$$ on utilities

    Answer from pro:

    Dear Mark, Thank you so much for sharing your experience. It is most valuable, especially since you are a repeated client. Thank you for supporting local company n your home reno projects. Cheers!

    Reply created 23 May 2023
  • Review from Customer of Loyal Seal Windows & Doors Inc
    Rating: 1 out of 5
    Review left on 11 Apr 2023

    Patio door replacement

    The sales person promised items that were not provided and could not be provided. He threatened to release the installer and I would be charged $500 for the next appointment Suggest you get more than one quote as you could be mislead into paying much more than you may possibly get elsewhere for a similar product. Not happy with the attitude. Installer was good

    Answer from pro:

    Dear Allwyn D'Souza, You ordered kitchen Patio Door that was installed and according to the installation certificate you signed, you are happy with the door. Sammy never promised you anything else to be done that was not stipulated on the contract. Please reconsider removing this false review, since your warranty will be null and void per terms pf agreement item #19. Cheers!

    Reply created 14 Apr 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Apr 2023

    Windlw replacement

    This company honest reliable and on time ,I recommend for any body dosing Busness with them.

    Answer from pro:

    Dear Amanuel, Thank you for sharing your positive experience with windows replacement at your rental property. Looking forward to serving you next reno projects. Cheers!

    Reply created 11 Apr 2023
  • Review from John-Marta Sivec
    Rating: 5 out of 5
    Review left on 23 Mar 2023

    Window Replacement

    The whole experience from sales to installation was amazing. The staff were professional, honest, hard working and thorough. The work was done on schedule and better than we expected. The installer was hardworking and left everything clean and fully finished. We will not hesitate to use them again or to refer them to friends and family.

    Answer from pro:

    Dear John & Marta, Thank you for choosing Loyal Seal to do your windows replacement reno project. We are thrilled we met your expectations and hope you will enjoy the energy savings. Looking forward to service you again or your friends and family in future projects. Cheers!

    Reply created 11 Apr 2023
  • Review from HomeOwner
    Rating: 0 out of 5
    Review left on 5 Mar 2023

    Main Door and storm door

    I believed the sales rep. Sultan which presented himself as the owner when he said they stand behind their product and install. their installer was in a hurry he did not care how he did the job causing damage to the ceramic flooring and he said that I had to speak with Sultan at Loyal Seal to get this fixed. I tried to reach Sultan numerous times, sent pictures for the damage left many messages and emails but he is no where to be found. this is a company that is fast taking our money and very clever in disappearing when there is a problem. I do not trust Sultan and his company and do not recommend them to anyone, please be careful when Loyal Seal calls you for business and don't waste you hard earned money dealing with them. Fred

    Answer from pro:

    Dear Fred Karam, Not sure what prompted you to post a review 3 and a half years later (installation was done Dec 2019). We have a form signed by you upon completion of the job where you expressed only joy and happiness from the door that was installed for you. You were also a repeat client that did two reno projects with Loyal Seal Windows and Doors. Please note, posting false reviews voids your product warranty, so please reconsider and contact our customer service at 416-661-7570 to discuss any issues you have with our product (not some tiles that were not damage during installation). Misinformation and damaging company name can be also prosecuted through law system.

    Reply created 23 Mar 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Jan 2023

    Replacement of windows and doors

    I called in because I needed additional service and Alex called me today to let me he will personally make sure someone comes by tomorrow to assist me.

    Answer from pro:

    Dear Gambi, Thank you so much for rating our services high. Loyal seal put a lot of emphasis on personal care ofor each and every of our clients. We are happy that we could help with your reno project. Cheers!

    Reply created 23 Mar 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Oct 2022

    Window replacement

    We were able to reach Steven with questions and the install crew was on time, polite and clean.

    Answer from pro:

    Dear Troy, Thank you for sharing your experience with our staff. We do put emphasis on the right HR for the job and happy that we met your expectations. Enjoy the holiday season. Cheers!

    Reply created 2 Dec 2022
  • Review from STEVE RANKINE
    Rating: 5 out of 5
    Review left on 27 Sep 2022

    Replacement of two sliding doors and all windows

    Quality of windows installed Is excellent. Demeanour of installation crew was friendly. Installation supervisor was courteous and professional. Some minor nicks and scrapes damage occurred during installation, easily fixed through homeowner repair. Some broken glass of an old window and an empty caulking tube were left on site. Positive aspects of this installation definitely outweighed the negative.

    Answer from pro:

    Dear Steve, Thank you so much for sharing your experience. We are thrilled that overall experience was good and will work on tidying up post installation. Enjoy the holiday season. Cheers!

    Reply created 2 Dec 2022
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