Handyman Connection

Rating: 4.7 out of 5

Handyman Connection reviews (155)

  • Review from Sean Murphy
    Rating: 3 out of 5
    Review left on 1 Oct 2018

    Poor workmanship and high, misleading prices

    Update: While the work didn't turn out the way I had hoped, Handyman Connection did work with me to bring the price charged down to a more reasonable amount. I give them credit for that. I hired handyman connection to do a few small exterior jobs. The quote for the first few things seemed reasonable, so I asked them to provide a quote on a few other things. The second quote seemed very expensive and I immediately decided not to move forward with any of that work. Our craftsman started doing the work from the first quote, but only stayed for about an hour the first time and barely got started. When he returned, I wasn’t home. I wasn’t impressed when I saw what he had done. He used white caulking to fix screw holes on our blue siding. He also put multiple plain metal screws into the front of some loose window trim (dark blue in color) he was supposed to secure. Both jobs look terrible. I might have been alright with his approach if he’d consulted me first and we had discussed what other options were available, but he didn’t. At this point, I asked to delete one of the biggest items on the quote (a repair of our garage chimney, which needed to be sealed and straightened out). Most of the other items on the quote were small, such as repairing holes in siding and securing the loose window trim. Handyman Connection responded by reducing the quote that was around $1,000 by $75. I then asked for an itemized breakdown of the quote. It took them several days to respond and when they did, the pricing made no sense. The smaller, quick items were priced higher than the two bigger items (the chimney repair and parging for two basement windows). I asked for additional items to be removed from the quote and once again the price was barely reduced. I complained about the pricing and the workmanship, and we still haven’t resolved things over a month later. The window parging turned out alright, although I’m skeptical of how well it will hold up over time. Our craftsman is apparently finished now, but he didn't do a couple of the small things that weren't deleted from the quote. The work that was done was very sloppy and the overall pricing makes no sense. I would only hire Handyman Connection if you’re desperate and you don’t care about cost or workmanship.

    Answer from pro:

    Thank you for sharing your review Sean. I understand that you and Karen, our Office Manager, are currently working through the final negotiations. I understand the difficulty in working through this particular project with you as most of the communication has been via email, after hours, we always prefer to deal with discussions over the telephone in order to allow back and forth conversations for clarity. We appreciate your business and have been responsive to your concerns and requests throughout this process.

    Reply created 3 Oct 2018
  • Review from Customer of Handyman Connection
    Rating: 5 out of 5
    Review left on 25 Sep 2018

    Bathroom Renovations

    Our contractor, Alex Turkington, did an excellent job. He was a jack of all trades having to do plumbing, electrical, carpentry, drywalling and tiling. He worked tirelessly to complete our job and was very friendly, knowledgeable and tidy. He kept us informed of any issues uncovered during the process and was a master at problem-solving and thinking outside the box. I would highly recommend Handyman Connection to anyone looking to undertake home renovations. Photos are of one bathroom but the total cost included plumbing and electrical work in another bathroom and lots of baseboard work.

    Answer from pro:

    Thank you so much for your review, Alex is an amazing remodeler and we are fortunate to have him on our team.

    Reply created 27 Sep 2018
  • Review from HomeOwner
    Rating: 0 out of 5
    Review left on 6 Sep 2018

    Fireplace Mantel Tiles

    I had requested to have 5-12-24 tiles laid on our fireplace mantel,which reqd approx. 2 hrs work, with minimal cuts and the estimate came out to $880.00-very simple job,cost insane-lloks like seniors are volnerble,had other estimates of approx. .$100.00 plus.Sorry Fellows

    Answer from pro:

    We appreciate the opportunity to evaluate the work with you, and always encourage getting 2-3 quotes before making your decision. Should you wish to compare quotes we'd be happy to do so with you, and if you would like to discuss any details in the meantime I did leave you a voice mail a couple of days ago to follow up. Hope to talk soon, Carol

    Reply created 10 Sep 2018
  • Review from Elizabeth Gordy
    Rating: 5 out of 5
    Review left on 4 Aug 2018

    dry walling and other miscellaneous fixes

    Excellent work. Professional job done. I'm completely satisfied with the work. Thank you Rick S. for your services! Will be using you again. I would not hesitate to recommend this company.

    Answer from pro:

    Thank you for your review, Elizabeth.

    Reply created 20 Aug 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Feb 2018

    Very varied jobs done perfectly/

    Several tricky little jobs and a couple more serious ones needed doing, Our handyman came and assessed them, Then he came and did them They were all done promptly and well/

    Answer from pro:

    Thank you for your review.

    Reply created 17 Feb 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Feb 2018

    Kitchen Reno

    High quality professional expertise and workmanship. So pleasant to work with in turning my kitchen idea into a dream come true, and in turning problems into solutions like magic! And throughout the renovation, I really had no stress! That is Gold Standard, so thank you Handyman Connection! Keith, Garrett, Darren, Karen and Alex are fantastic! I have more projects coming up, and they will certainly be the team I go to!!

    Answer from pro:

    Thank you Linda for your review, we are happy to be a part of your renovation and look forward to seeing the end result.

    Reply created 17 Feb 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Jun 2017

    Flooring

    Don did a wonderful job installing our flooring. He was considerate, courteous and answered all of our questions. The job site was left neat and clean everyday. When the job was finished, he did a great job cleaning up and removing all waste. This was Don's second time working in our home. He is very professional and knowledgeable. We look forward to Don helping us with our next project.

    Answer from pro:

    Thank you Marilyn for your review, and your comments about Don, he enjoys the work and he is always happy to help homeowners with their repairs.

    Reply created 19 Jun 2017
  • Review from Jean DeBernardi
    Rating: 5 out of 5
    Review left on 1 Jun 2017

    a good first impression!

    After an appliance repair company uninstalled our dishwasher and did not return to repair it, we did some troubleshooting and got it working again. But we could not reinstall it ourselves. We decided to try Handyman Connection, and the worker whom they dispatched did an excellent job. We will definitely call them again.

    Answer from pro:

    Thank you Jean!

    Reply created 2 Jun 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Jan 2017

    Needed a set cut to expose existing heat vent in bathroom

    Omer was absolutely fantastic. He explained everything prior to job, cut the tile beautifully with no knicks or cracks in it. So happy I called after stressing about it for many months. Big Thank You to Omer. I will definitely be using Handyman Connection again!!!!

    Answer from pro:

    Thank you for taking the time to write a review on your experience with Handyman Connection. We are pleased to have been able to help you with your home repair.

    Reply created 24 Jan 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Jan 2017

    Laundry Room Reno

    Johnny did a fabulous job in raising our counters for built appliances, definitely hire again. Professional, on time, super conscientious, left no mess, clear and concise project review, very pleased.

    Answer from pro:

    Thank you John for your comments on Johnny's workmanship and neatness.

    Reply created 12 Jan 2017