The Marble Factory

Rating: 4.4 out of 5

The Marble Factory reviews (21)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Sep 2024

    Lower level bathroom renovations

    With our independent contractor, we chose The Marble Factory for the major part of bathroom project. We had the complete walk-in shower component installed and the bathroom cabinet with marble countertop installed by The Marble Factory. Mark, Brad and Joe were the workers for our project. Such nice guys and hard workers. They certainly knew what they were doing. They were very meticulous, conscientious and thorough. They communicated well with us. We really enjoyed having them here, such fun guys! Thanks again! Janice, Hugh and Maizie

    Answer from pro:

    Thank you Janice! I will pass your high praise onto the guys.

    Reply created 17 Oct 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Jun 2023

    Bathroom countertops replaced

    They came out to measure the vanities. I went to shop to pick out countertops material and also fell in love with Pearl faucets. They showed up on time, removed old countertops, installed everything. It all works well and they look fabulous! Extremely happy with the customer service, speedy responses to emails, the cost and quality of the countertops. Mark and Steph did an excellent job installing everything, cleaning up and making sure I was happy with the work.

    Answer from pro:

    Thanks Shannon for letting everyone know how easy it is to change the countertops in your home. I will pass on the bouquet to Mark and Steph. Have a wonderful summer!

    Reply created 26 Jun 2023
  • Review from Customer of The Marble Factory
    Rating: 5 out of 5
    Review left on 16 May 2023

    Install sink

    Marble Factory was referred to me by a friend. When I went to the store I met Amy who who helped me pick out a sink style. During this process she gave me some colour samples to take home to match the bathroom. We then arranged a time to have their technical install the sink. Everything went well from start to finish. I would recommend The Marble Factory to anyone looking to install cultured stone products.

    Answer from pro:

    Thank you for that nice review. Large jobs or small jobs our goal is always the same... complete customer satisfaction.

    Reply created 17 May 2023
  • Review from Customer of The Marble Factory
    Rating: 5 out of 5
    Review left on 9 Feb 2023

    SHOWER RENOVATION

    Shower renovation and bathroom fixture upgrades. Very pleased and satisfied with the installation of groutless shower walls, tempered glass cabinet and new shower/bathroom fixtures. Mark's meticulous installation skills and handiwork in finishing touches were very much appreciated. In-store guidance by Amy and Tony's overseeing of the supplies, design, sourcing, and ordering of all the project components, were essential in minimizing stress during the renovation.

    Answer from pro:

    Thanks for the great review. Mark works really hard to make sure our customers are totally happy with the final product. Enjoy your new shower.

    Reply created 10 Feb 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Feb 2023

    Bathroom shower install

    They were a bit more expensive than the others, but they were upfront with the cost and didn't play games with the numbers. They listened to what I wanted, brought in ahigh quality parts and did a great job installing it.

    Answer from pro:

    Thank you for the honest review. We enjoy providing quality work and products to our customers. Enjoy your new walk-in shower.

    Reply created 9 Feb 2023
  • Review from Customer of The Marble Factory
    Rating: 5 out of 5
    Review left on 3 Feb 2023

    Custom Shower

    When our shower developed a leak in the plumbing, we decided to replace our whole shower. We went to The Marble Factory and they worked with us to custom design the base and they were able to build us a shower that did not require us to totally redo our whole bathroom. We found the company very easy to work with and the installers were professional, courteous and did an excellent job. We are very pleased with the end result and would not hesitate to use them again.

    Answer from pro:

    Thank you for taking the time to acknowledge our work and letting The Marble Factory help with your shower renovation. We really appreciate your business.

    Reply created 3 Feb 2023
  • Review from Hawkwood Bath
    Rating: 5 out of 5
    Review left on 27 Jan 2023

    Bathroom shower glass

    We are very happy with our shower surround. I had gotten a few quotes but decided to go with the Marble Factory. I ordered my shower base with them so i wanted to stay with the same company. Mark came and measured for the install and it was nice to know that the same person who measured also installed. He was always very polite and professional. Mark's attention to detail was very impressive. Very happy with our end result.

    Answer from pro:

    Thank you for choosing The Marble Factory. We appreciate your business.

    Reply created 31 Jan 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Jan 2023

    Bathroom renovation

    Everyone at the Marble Factory were very friendly, professional, and accommodating. I love the results! Thank you all!

    Answer from pro:

    Thank you for the kind words. We know your new shower will function way better than the old one. Enjoy!

    Reply created 6 Jan 2023
  • Review from Customer of The Marble Factory
    Rating: 5 out of 5
    Review left on 21 Dec 2022

    Bathroom reno, tub surround and shower with new glass.

    The marble factory did a good job with the work they did on our bathroom. They really cared about their workmanship and said to call if we had any problems or warranty issues.

    Answer from pro:

    Thank you for your kind words. It was our pleasure to help you with you renovate your bathroom. We appreciate your business.

    Reply created 4 Jan 2023
  • Review from Customer of The Marble Factory
    Rating: 5 out of 5
    Review left on 8 Dec 2022

    New countertops

    Very pleased with the service and quality of workmanship. They were on time and completed the work as scheduled. They patiently answered all our questions and gave good advice on the DYI part of the project. They cleaned up and followed up the next day to make sure everything was satisfactory. I would definitely recommend them.

    Answer from pro:

    It was a real pleasure working in your home. Enjoy your new bathroom and kitchen countertops. Thanks again we appreciate your business.

    Reply created 11 Dec 2022
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