Maid For You Home Services

Rating: 4.2 out of 5

Maid For You Home Services reviews (68)

  • Review from HomeOwner
    Rating: 1 out of 5
    Review left on 4 Aug 2011

    Post-renovation/move-in cleaning

    I wasn't at home on the day of the cleaning, so the day I moved in was the first time I saw the cleaning job. Let me start by saying most of the house looked a LOT better than before Maid for You came in. E.g I was really impressed with the job that was done of the main floor bathtub, which was looked incredible. However, there were some things that I was not satisfied with. As I put all the kitchen items away, I was surprised to discover that many places in the kitchen (some cabinets and drawer interiors, as well as above and below the cabinets) were untouched, with years of dirt and grime left to be cleaned. Other areas were wiped down, but not given a proper scrubbing, so they're still dirty. I ended up spending a lot of time cleaning, while surrounded by all my kitchen things, on the day I had hoped to be merely putting things away. I wouldn't give a poor review without giving the company a chance to offer an explanation, so I sent an email exactly 2 days ago to the company telling them all this, but I have not heard back from them. So that's also a disappointment. ADDITION: Shortly after this review was posted, I got a call from Kay saying she had not received my email. She offered me either additional cleaning or a refund and I have accepted a partial refund.

    Answer from pro:

    Thank You Kira for your review. As you can see from other reviews Maid For You contacts each client by phone and or email the day following an appointment. Our records indicate that you were called. The email you mentioned was not received by us nor did we receive a call and I assure you had we known that you were not pleased with the work provided we would have taken steps to remedy the issues immediately. We very seldom have quality issues and a supervisor is sent to assess and remediate the same day if we do. We did not have an opportunity to do this in your case. We followed up with you immediately after being notified of your review. You accepted our offer of a refund for half of the amount paid and we processed it the same day. We have taken steps to ensure that all client contact calls are now followed up with an email and second call.

    Reply created 9 Aug 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Jul 2011

    Housecleaning

    Maid for You cleaning was just superb. Kay handled everything quickly at the office and Melissa left the house in tip top shape. Everything was sparkling clean and there was evidence everywhere of extreme attention to detail. Excellent work!
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Jul 2011

    Clean whole house after renovation

    It was a disastrous mess. I have a major kitchen and master bath renovation the year before and had just replaced all the windows in the house. Maid for you sent 3 ladies who covered every inch from top to bottom (finding dust from last year). The house had never been cleaned like that. I was very impressed. Also the natural products they use are wonderful, smell great and do a great job. They arrive ready to work and are very professional. I now have hired them to clean my house on a regular basis. I have had very bad experiences in the past with cleaning ladies, this is a real treat, worth every penny.
  • Review from HomeOwner
    Rating: 0 out of 5
    Review left on 8 Jul 2011

    house keeping

    My dog had diareaha on a basement rug. The trainee that Maid for You sent didn't notice it (How this is possible, I'm not sure...It smelled horrible, and didn't see it....really???). She vacuumed over it with my machine several times, grinding feces into the machine. When I asked that the machine be replaced, Cynthia informed me that that would not be possible, and that they would have the machine cleaned. They did. It still reeked. I had to throw it away. They fixed the rug attachment for my central vacuume that was previously broken (by another of their crew), and told me that that was all they could do. If you value your home, stay away!!!
  • Review from Sharon
    Rating: 5 out of 5
    Review left on 7 Jul 2011

    Housecleaning

    I have been using Maid For You for the last 6 months. I have been very pleased with the service. The cleaners are reliable, professional and efficient and do an excellent job. The office staff is easy to deal with in terms of any changes or cancellations and often follow up with me for my feedback. I would definitely recommend Maid For You.
  • Review from Sue
    Rating: 5 out of 5
    Review left on 29 Jun 2011

    House cleaning

    I've been using Maid-for-you for several years. They are very professional and I've been very satisfied with the results. The cleaner always comes on time, is friendly and does a great job. If there is any change from my end (if we are away or the cleaner is ill) or theirs we always arrange to have a cleaner come on another day if necessary. I would recommend this organization if you are in the market for someone dependable to clean your house.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Jun 2011

    Occasional Cleaning

    I have used Maid For You's services twice in the last two months and been very pleased with the service and people they provide. We are renovating some areas of our house and while I try to stay on top of the plaster dust and mess that is created it has been quite difficult to find the time to do more than the basic cleaning myself. The Maid For You team has cleaned my house so well that it makes my own cleaning efforts look poor. I will definitely use them again!
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Jun 2011

    Regular housecleaning

    I have been using Maid-for-You every two weeks since last September. The quality of their work is exceptional: everything is immaculate when they leave and beautifully arranged. The office follows up regularly to ensure that I am satisfied with the work and is flexible in terms of my schedule, but responsive if there are last-minute needs or changes. As well, the cleaners follow their inventory but are also sensitive to areas that require special attention - and are great with my labrador retriever and 2 young cats. This service is accountable, diligent, and professional: I recommend it wholeheartedly.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Jun 2011

    housekeeping services

    Maid-For-You in Toronto has provided housecleaning services for my very elderly mother for several years until she just moved into LTC. Staff provided exemplary service and best of all never lost the human and caring touch. The staff person who came to my mother's home was like a friend of the family, sharing the odd cup of tea and worrying about her when she was ill. I would highly recommend using their services.
  • Review from Debbie L.
    Rating: 5 out of 5
    Review left on 9 Jun 2011

    Home spring cleaning

    I do not subscribe to a cleaning service on a regular basis, rather I call when the situation warrants. This time I called after being away for several winter months (luxuriating in FL) while my husband and son remained at home. I returned to find the house in a deplorable condition, and shortly thereafter called Maid For you. This was not the first time I had called MFY (it was the 4th) and again, I was not disappointed. I found MFY to be very professional and accommodating when scheduling a cleaning, the staff were prompt, courteous,worked very hard and methodically, and did an excellent job. I sincerely recommend Maid For You ... I know I will be calling them again.