Great Northern Insulation

Rating: 4.8 out of 5

Great Northern Insulation reviews (936)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Aug 2018

    Attic insulation

    The technicians were on time, polite and friendly. Tom, John, and Brian were very clean and vacuumed up any mess before they left. I noticed a difference right away, and we are happy to have chosen Great Northern Insulation.

    Answer from pro:

    Thank you very much for your feedback. We truly appreciate your business. The team at Great Northern Insulation

    Reply created 7 Jun 2021
  • Review from Steve Bennett
    Rating: 5 out of 5
    Review left on 15 Aug 2018

    Home Attic Insulation (top up)

    My insulation was installed by Derek, Tom and Drew. They arrived on time and worked together as a team to get the job completed in about 90 minutes. They explained and showed me what they were going to do and then let me know when they were complete, so I could take a look (I took before and after photos). They made minimal mess and then vacuumed up after they had finished blowing. It was a lot less invasive than I had expected. The team were professional and I felt confident that they knew what they were doing. I would highly recommend this team. Steve Bennett

    Answer from pro:

    Wow, thank you for such a thoughtful and excellent review Steve. We are truly pleased to hear how happy you are. Thanks again for choosing Great Northern Insulation. The team at Great Northern Insulation

    Reply created 7 Jun 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Aug 2018

    Home from 1906 renovation

    I am renovating a 1906 brick home. I chose drill and fill insulation to not destroy all the original plaster which has so much character. I am glad that I chose this method and especially this company. They answered all my questions and took care of everything efficiently.

    Answer from pro:

    Hi Michael, Thank you for your awesome review for our services. We glad we could help make your home as comfortable as possible. The team at Great Northern Insulation

    Reply created 7 Jun 2021
  • Review from HomeOwner
    Rating: 2 out of 5
    Review left on 14 Aug 2018

    Spray foam insulation in basement

    The guys that came to do the job where friendly but missed spraying behind some duct work. Plus the overspray up my basement stairs, landing, walls and doors was crazy. I'm still trying to get it off. I'm happy with the product but would have liked a much lighter colour to be used in my basement instead of purple. My main issue is with the billing department. The deposit was taken off my credit card which I authorized. On the day the job was completed I gave the guy in charge a certified cheque for the remaining balance and everything should have been fine. But it wasn't because GNI then took the balance off my credit card again (which I had already paid and was not authorized by me) The mistake was eventually found, rectified and was followed by a phone call and apology but in the meanwhile my credit card had finance charges and late payment fees (almost $30) added on that I wasn't aware of. And Of course I had to pay for later.

    Answer from pro:

    Hi Gerry Thank you for providing us with your feedback. Due to limited information on your review, we are unable to locate your contact information. Our Customer Experience Team would like to speak to you directly regarding your concerns. Great Northern Insulation would be happy to reimburse you for any cost you incurred due to our error. We would also like to make sure that any over spray and missed areas have been addressed. We look forward to hearing back from you Gerry!

    Reply created 24 Aug 2018
  • Review from Robert van den Heuvel
    Rating: 5 out of 5
    Review left on 11 Aug 2018

    attic insulation

    initially we had some issues with scheduling the work, however the actual work was done a very professional and clean way, the crew was very knowledgeable and respectful, great job done!

    Answer from pro:

    Thank you very much Robert for your feedback. we truly appreciate your business. The team at Great Northern Insulation

    Reply created 7 Jun 2021
  • Review from michael colangelo
    Rating: 5 out of 5
    Review left on 9 Aug 2018

    attic insulation upgrade

    GNI was fast and professional. the process from start to finish was a little over a month. the crew showed up and was clean and friendly. upgrade was to R60 and the family could notice the difference on the upper floor the same night. I am using GNI again for spray foam of my basement and garage. regards, mike

    Answer from pro:

    Thank you very much Michael for choosing the team at Great Northern Insulation, and for taking the time to leave us such a great review. We are very grateful for your business. The team at Great Northern Insulation

    Reply created 7 Jun 2021
  • Review from K. Revoy
    Rating: 5 out of 5
    Review left on 8 Aug 2018

    Attic insulation

    I would highly recommend this company. They are competitively priced, arrived on time and explained everything in detail. The installers were prompt, explained everything and cleaned up after the work was done.

    Answer from pro:

    Hi there, Thank you very much for your thoughtful review. We are glad you are so happy with our crew’s work! We’ll be sure to pass along your note to our team. The team at Great Northern Insulation

    Reply created 7 Jun 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Aug 2018

    Attic Insulation

    I want to thank Shawn and the team at Great Northern for their professional, courteous, and thorough work. The team was well organized and very efficient, especially working in this hot weather. Thank you.

    Answer from pro:

    Thank you for leaving us such a kind review Paul, we truly appreciate your business. The team at Great Northern Insulation

    Reply created 7 Jun 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 31 Jul 2018

    Attic insulation top-up

    Barrie team of John, Brian & Jefferson arrived on time. Each worker seemed to have an assigned task however could jump in to assist as necessary. My new carpeting and paint job as well as antiques were protected by drop cloths or cardboard on the wall corners. The areas affected were vacuumed on completion. They were friendly & respectful to me and used no expletives! Many thanks and I will recommend Great Northern Insulation.

    Answer from pro:

    Hi there, Thank you very much for your thoughtful review. We are glad you are so happy with our crew’s work! We’ll be sure to pass along your note to our team. The team at Great Northern Insulation

    Reply created 7 Jun 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Jul 2018

    insulation on roofing

    although the weather is hot, they worked on the roof, but very effecient . And after, worker explain clearly what they did on the roofing. How protection after they sprayed. After they vaccum the floor which is dusty. Workers are good manner.

    Answer from pro:

    Thank you very much Mona for choosing the team at Great Northern Insulation, and for taking the time to leave us such a great review. We are very grateful for your business. The team at Great Northern Insulation

    Reply created 7 Jun 2021
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