Great Northern Insulation

Rating: 4.8 out of 5

Great Northern Insulation reviews (936)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Oct 2015

    Attic insulation top-up

    Though I'm not an expert, the estimator, Davis Gailitis gave me what I thought was a fair quote. However, what I am an expert on is customer service. Davis went beyond the line of duty in caring about an overheating issue in my attic. He took my call on weekends and followed up along the way to see if the issue had been resolved prior to my even committing to the insulation service. As far as the actual topping-up from R-30 to R-60, the gents who did the work covered my furniture in plastic, took off their shoes, and treated my house and me with respect and consideration. Jacob Gallacher and his two associates were fine young pros who knew their business and were actually passionate and proud of their work. Impressive.

    Answer from pro:

    Thank you for you compliment, hope we can do business with you again

    Reply created 26 Oct 2015
  • Review from Customer of Great Northern Insulation
    Rating: 5 out of 5
    Review left on 22 Oct 2015

    Attic

    We are completely satisfied with all staff that were involved with the blown cellulose insulation top-up for our house and garage attics. As seniors, we especially appreciated your sales representative not being aggressive when assessing and quoting on our insulation needs. After arriving in the morning , the installation team completed the job in approximately four hours. They were courteous, efficient and cleaned up before leaving. The lead installer was very professional, highly organized and answered all our questions. We would use GNI for any future insulation needs, and would recommend your company to neighbors and friends.

    Answer from pro:

    Thank you for leaving us such a kind review, we truly appreciate your business and will pass on your thoughtful words to the other crew members. Thanks again! The team at Great Northern Insulation

    Reply created 7 Jun 2021
  • Review from Customer of Great Northern Insulation
    Rating: 5 out of 5
    Review left on 20 Oct 2015

    Attic Top Up

    My experience with GNI was awesome! Every person (from salesperson to installer to staff) were professional and courteous. The installers were prompt, friendly, cleaned up after themselves and did a great insulation job. They made it look easy - I was very impressed J Last but not least, our house is so warm now! We have only had two frosty mornings this year and we have already noticed a difference. We know that in the years ahead we will save money on heating and cooling costs with better insulation but the coziness we feel in our home now has made us wish we had spent the money on this years ago! We will definitely recommend your company to all our friends! Thank you! Delia

    Answer from pro:

    Thank you very much for leaving us such a kind and thorough review. We will make sure to pass on the message to our crew members! We are very grateful for your business and are happy that you are living comfortably. The team at Great Northern Insulation

    Reply created 7 Jun 2021
  • Review from Customer of Great Northern Insulation
    Rating: 4 out of 5
    Review left on 19 Oct 2015

    Attic

    the sales person was professional, office staff was helpful ( when I needed to set a date up before I could accept the quote, as I was only off for a week ) the guys were prompt and efficient, my attic is full of pink fluffy stuff to the 18 inches as required, and clean up well you wouldn't even know they were there. The only thing I might ask is that I thought they would put a plywood wall up in the attic entry to keep stuff in its place but instead it was card board. I was a little disappointed but wouldn't have called for that.

    Answer from pro:

    Hi there, We are glad we could be of service to you, however, we do apologize for any inconvenience we may have caused you. The team at Great Northern Insulation

    Reply created 7 Jun 2021
  • Review from Customer of Great Northern Insulation
    Rating: 5 out of 5
    Review left on 16 Oct 2015

    Drill & Fill and Moorevents

    I was extremely happy with the service of all the staff that I dealt with, both in the scheduling office and the installers. The installers in particular were very helpful in explaining things, and did an excellent job.

    Answer from pro:

    Thank you very much for choosing the team at Great Northern Insulation, and for taking the time to leave us such a great review. We are very grateful for your business. The team at Great Northern Insulation

    Reply created 7 Jun 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Oct 2015

    2nf Story Flat Attic

    We were very satisfied with the guys work. They laid plastic across living room floor and up the stairs . They covered the furniture around the attic door. They were very polite boys. The boys cleaned everything up when they were done. I didn’t have to vacuum upstairs or downstairs when they left. I was very proud of the work. You can pat the lads on the back. Thanks for everything.

    Answer from pro:

    Hello Lawrence, Thank you for your awesome review for our services. We glad we could help make your home as comfortable as possible. The team at Great Northern Insulation

    Reply created 7 Jun 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Oct 2015

    Basement Interior Walls

    Just wanted to let you know the installers were here exactly on schedule, They explained and showed me everything they were going do and did a great job. I'm glad my nephew recommended your company. Thank you,

    Answer from pro:

    Thank you very much for leaving us such a kind review Paul, we truly appreciate your business. The team at Great Northern Insulation

    Reply created 7 Jun 2021
  • Review from Customer of Great Northern Insulation
    Rating: 5 out of 5
    Review left on 13 Oct 2015

    Garage Ceiling

    we were most satisfied with the work your company did on our home in Bobcaygeon. The staff was courteous,friendly and worked efficiently and fast. We would certainly recommend Great Northern to others. We are thankful of the referral our previous neighbor gave us to search out your company.

    Answer from pro:

    Thank you very much for your feedback. We truly appreciate your business and are happy we could be of service. The team at Great Northern Insulation

    Reply created 7 Jun 2021
  • Review from Customer of Great Northern Insulation
    Rating: 5 out of 5
    Review left on 13 Oct 2015

    Floor and Cathedral Ceiling

    We want to let you know we were very impressed with Great Northern Insulation's customer service and promptness in responding to our questions! Given the nature of our project (an old cottage renovation), there were a number of very challenging issues, for example, the treatment of the area where the old cottage roof met the new addition's roof. Sean and his team were patient, thorough, and very professional in conducting the work. The project required more time then originally contemplated and the Northern team was very responsive in finding additional time for the team to finish the work promptly. On our return when the work was completed, the cottage was spotless, not a drop of insulation on furniture or flooring. We had also forgotten when they began the work to have them cover the main exposed beam and they had already proceeded to begin to spray. They promptly cover the beam at our request. But when cleaning up they had actually gone back and cleaned the beam up...Unexpected! Bravo and thank you! A great experience and our thanks to the Northern team!!

    Answer from pro:

    Thank you so much for leaving us such a kind and thorough review. We will make sure to pass on the message to our crew members! We are very grateful for your business and are happy that you are living comfortably. The team at Great Northern Insulation

    Reply created 7 Jun 2021
  • Review from Customer of Great Northern Insulation
    Rating: 3 out of 5
    Review left on 12 Oct 2015

    Insulating our attic as best as possible according to how our house is structured

    We called 2 previous companies and great northern insulation were the only ones to take on our project. It wasn't too small for them. They came on the day they said they would and left the house in a clean state. Wouldn't hesitate to recommend to our friends.

    Answer from pro:

    We have seen your compliment and would like to say thank you for your business

    Reply created 13 Oct 2015
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