Kempenfelt Windows & Doors - Barrie

Rating: 4.7 out of 5

Kempenfelt Windows & Doors - Barrie reviews (98)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Feb 2018

    Living room window

    Kempenfelt Windows gave me a fair quote for my living room picture window. They arrived on time, completed the job in a few hours, and did a good job of cleaning up afterwards. The window looks great!! I would recommend their products and services.

    Answer from pro:

    Thank you Janet! Our business was built on providing customers with the best possible products and outstanding service, we truly appreciate your feedback, this is exactly the experience we strive to achieve with each of our customers.

    Reply created 16 Feb 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Aug 2017

    Fabulous from start to finish!

    Absolutely fabulous service right from the beginning! Mark in the showroom was very knowledgeable and helpful. He listened to our needs and as we changed our minds 5 different times, happily wrote us up new quotes each time. He kept us up-to-date on possible install dates, suggested their electrician and brick layer they work closely with as we had a big job ahead of us and made sure we were always in the loop. Everyone involved in this job from Mark, to the brick layer, to Andre (the electrician), the labourers, the install crew, to Tony (boss man) everyone was just fabulous. Having any sort of renovations done is stressful but they all made it quite painless. Tony also came on the last day on the install and made sure everything was up to par and Mark stopped by the day after to check things out and brought us a little gift from the owners. Kempenfelt is the best choice for your window and door needs! Great job guys!

    Answer from pro:

    Thank you Nicole! This is exactly the experience we strive to achieve with each of our customers. We're very proud to have such a wonderful team of professionals.

    Reply created 14 Sep 2017
  • Review from Libby & Bill
    Rating: 5 out of 5
    Review left on 13 Jul 2017

    Love Our New Windows

    Dear Robert, We love our new windows, many thanks to everyone for making it happen in a very professional way! You've got a great team and we will be sure to recommend your service! Much appreciated, Libby & Bill

    Answer from pro:

    Thank you for your review Libby & Bill! We know you will enjoy your windows for many years to come!

    Reply created 14 Sep 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Jun 2017

    The door and windows look amazing!

    Your crew of 6 guys were here today and have done an amazing job on the windows/door install. What a professional group of guys... older ones and the younger ones too. Rich, Leo, 2 Kevins and did not catch the other names. But they are great guys, very professional and worked very hard. The job was completed by 2pm ish except for the outside trim. The door and windows look amazing. Thanks to you and your crew!

    Answer from pro:

    Thank you very much for your wonderful review Beth! Our business was built on providing customers with the best possible products and outstanding service, we truly appreciate your feedback, this is exactly the experience we strive to achieve with each of our customers.

    Reply created 11 Jul 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Jun 2017

    Love our new front door!

    We are extremely elated with our new front door from Kempenfelt Windows & Doors. From selection at your show room, to friendly advice from your staff, quick turn-around from when we placed our order, to fast and efficient installation to the final product in our home... we are thrilled!!! We absolutely love our new front door. We waited years to replace it and it was totally worth the wait! We have referred our neighbours to you as well as family members. Thank you so much!

    Answer from pro:

    Thank you very much for your wonderful review Katy! Our business was built on providing customers with the best possible products and outstanding service, we truly appreciate your feedback, this is exactly the experience we strive to achieve with each of our customers.

    Reply created 11 Jul 2017
  • Review from Customer of Kempenfelt Windows & Doors - Barrie
    Rating: 5 out of 5
    Review left on 14 Jun 2017

    Living Room Window

    I had Kempenfelt Windows & Doors in to replace the picture window in my living room. I was impressed from start to finish with the salesperson, the service staff and the installers and their workmanship. Definitely recommend!

    Answer from pro:

    Thank you very much for your wonderful review! Our business was built on providing customers with the best possible products and outstanding service, we truly appreciate your feedback, this is exactly the experience we strive to achieve with each of our customers.

    Reply created 11 Jul 2017
  • Review from Customer of Kempenfelt Windows & Doors - Barrie
    Rating: 0 out of 5
    Review left on 18 Apr 2017

    Poor follow through, poor follow up

    Kempenfelt has attended on site TWICE and inspected a window they installed, that wont lock. Have a senior woman living in a ground floor unit with a window that wont lock. DISGUSTING

    Answer from pro:

    Dear Michelle, Kempenfelt Windows & Doors started with a very simple vision, provide the best possible products with unequaled industry service at a competitive price, to which we are unequivocally committed to that mission. Our installation manager has tried to reach you via email & voicemail over past couple weeks, but have not yet been able to connect with you. We fully understand the rigorous schedule your position as property manager must have, which is why we leave it to you to contact us at your convenience to schedule a time that is most convenient for you and the tenant in order to review. However if we still have not heard from you, we will try again in the coming days. As always we will continue to work diligently to ensure all our customers are satisfied with our products and services. Sincerely, Kempenfelt Windows & Doors

    Reply created 29 Apr 2017
  • Review from Michelle
    Rating: 5 out of 5
    Review left on 25 Mar 2017

    Door Installation

    We visited the showroom around the end of January/beginning of February and ordered our door. We felt the pricing was competitive and went ahead with our order. We had hoped to have it installed beginning of March but there was a bit of a delay, nothing too serious as they kept us notified throughout the process. On the day of the install, the workers were efficient and thorough, and did a great job of cleaning up and hauling away our old door. We love the new look and would recommend Kempenfelt.

    Answer from pro:

    Thank you for your review Michelle! Kempenfelt Windows & Doors provides our customers with the best possible products and premium service. We know you will enjoy your door for many years to come!

    Reply created 26 Apr 2017
  • Review from Customer of Kempenfelt Windows & Doors - Barrie
    Rating: 5 out of 5
    Review left on 8 Nov 2016

    Windows installation

    We had Kempenfelt install all our windows and we were very impressed with the crew's skill, efficiency, cleanliness, and the extra effort they put in to making sure every window and frame was perfect. One window was a large bow which had been poorly designed originally and Ken, the expert on Bow windows, spent a lot of time to make sure that it looked fabulous. The windows were delivered early the crew was fast, and in and out in less than 2 1/2 days. Would use them again in a minute. Rhoda.

    Answer from pro:

    Thank you Rhoda, it was a pleasure to work with you! Kempenfelt Windows started with a very simple vision – provide customers with the best possible products and premium service, and we are committed to that vision.

    Reply created 9 Nov 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Jun 2016

    Curb appeal great install

    This is my third home with replacement windows installed by this company. I have not written a review for their company with the past service but needed to let people aware of what wonderful product these windows are. I am so completely happy with the installers work ethics . During the install it was a cold and windy day, but they didn't stop,and while I was away at work they secured my home for me. The windows give off a wonderful light and are sexy. Thank you very much.

    Answer from pro:

    Great to hear Cythia. It is what Kempenfelt Windows and Doors strives for, is very happy customers. We know you will enjoy your windows for many years to come.

    Reply created 12 Jun 2016
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