Canadian Appliance Source

Rating: 4.4 out of 5

Canadian Appliance Source reviews (5184)

  • Review from Ken Winkelaar
    Rating: 0 out of 5
    Review left on 22 Feb 2023

    Dryer

    Purchased scratch and dent dryer - dent on right. Salesman assured warranty would cover any issues - even sold me extended 2-yr. Dryer did not operate when it was delivered -loud banging on side with dent. LG Technician came out and refused to service dryer based on the appearance of the dent alone. He couldn't believe CAS sold us a new dryer in this condition. All CAS has done so far was tell us the sale was final and that they would look to see if LG would replace the side. 3 weeks and counting... spend $1000 on new dryer that has never worked.

    Answer from pro:

    Dear Customer, Thank you for your review. My sincere apologies for your experience. This is certainly not the experience that we would like you to have. Our goal is to always ensure our customers receive the best possible service. Please note, CAS receives all of the products we sell directly from the manufacturer, in their original packaging. CAS does not sell refurbished appliances. As such, we have no way of knowing if an appliance is defective. This is why our manufacturers will stand in and address as they hold the warranty. You may kindly provide us with the service reference number in order to follow up with the manufacturer on your behalf. Kind regards, H.A CAS

    Reply created 23 Feb 2023
  • Review from DAWN GIBSON-BILLINGS
    Rating: 5 out of 5
    Review left on 22 Feb 2023

    GE refrigerator

    Ordered fridge online with online associate who was very helpful. I told them dimensions of current fridge and said i'd need similar sizing. Gave my budget. Suggestions were made. We sealed the deal!! Transaction was flawless!

    Answer from pro:

    Dear Customer, Thank you for sharing your feedback both positive and constructive It is great to hear that you were provided with great service. We hope you are enjoying your new appliances. Best regards, H.A CAS

    Reply created 23 Feb 2023
  • Review from Customer of Canadian Appliance Source
    Rating: 5 out of 5
    Review left on 19 Feb 2023

    Great prices

    Prices were better here than most other appliance stores I looked at. Also had a great selection.

    Answer from pro:

    Dear Customer, Thank you for sharing your feedback both positive and constructive It is great to hear that you were provided with great service. We hope you are enjoying your new appliances. Best regards, H.A CAS

    Reply created 21 Feb 2023
  • Review from Customer of Canadian Appliance Source
    Rating: 5 out of 5
    Review left on 17 Feb 2023

    Stove

    All good. Was able to track time of delivery in real time. Delivery was fast and efficient.

    Answer from pro:

    Dear Customer, Thank you for sharing your feedback both positive and constructive It is great to hear that you were provided with great service. We hope you are enjoying your new appliances. Best regards, H.A CAS

    Reply created 21 Feb 2023
  • Review from Customer of Canadian Appliance Source
    Rating: 5 out of 5
    Review left on 14 Feb 2023

    GE Range

    Purchased online. Sales rep was knowledgeable and I was able to negotiate a price without visiting the showroom. The product was delivered on time and the delivery staff were professional.

    Answer from pro:

    Dear Customer, Thank you for sharing your feedback both positive and constructive It is great to hear that you were provided with great service. We hope you are enjoying your new appliances. Best regards, H.A CAS

    Reply created 15 Feb 2023
  • Review from Customer of Canadian Appliance Source
    Rating: 5 out of 5
    Review left on 12 Feb 2023

    Wall oven and microwave

    Very satisfied with Canadian Appliances. Service was very quick and reliable with the agent kien. Thank you!

    Answer from pro:

    Dear Customer, Thank you for sharing your feedback both positive and constructive It is great to hear that you were provided with great service. We hope you are enjoying your new appliances. Best regards, H.A CAS

    Reply created 13 Feb 2023
  • Review from Rhonda C
    Rating: 5 out of 5
    Review left on 8 Feb 2023

    great appliance prices and service

    I have purchased several major kitchen and laundry appliances through Canadian Appliance Source and have consistently found their products and prices to be very competitive, and service, excellent.

    Answer from pro:

    Dear Customer, Thank you for sharing your feedback both positive and constructive It is great to hear that you were provided with great service. We hope you are enjoying your new appliances. Best regards, H.A CAS

    Reply created 9 Feb 2023
  • Review from Customer of Canadian Appliance Source
    Rating: 5 out of 5
    Review left on 8 Feb 2023

    Bosch double oven

    I've purchased all of my new appliances for a kitchen reno and CAS has always given me ample time to change times of delivery and have me bundled deals. I appreciate all the customer service

    Answer from pro:

    Dear Customer, Thank you for sharing your feedback both positive and constructive It is great to hear that you were provided with great service. We hope you are enjoying your new Bosch double oven. Best regards, H.A CAS

    Reply created 9 Feb 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Feb 2023

    LG washer and pedestal

    IT was a great experience. The sale people are helpful and friendly. Delivery service is exceptional. They are efficient friendly and do a great job with installation. They will remove your old appliance for a small fee. Overall an exceptional experience

    Answer from pro:

    Dear Customer, Thank you for sharing your feedback both positive and constructive It is great to hear that you were provided with great service. We hope you are enjoying your new washer and pedestal. Best regards, H.A CAS

    Reply created 9 Feb 2023
  • Review from AJ Neustadter
    Rating: 5 out of 5
    Review left on 5 Feb 2023

    new fridge

    First, delivery crew was terrible, and beyond. Call sale rep, he dealt with issue. Second crew and attempt for delivery. Exceptional. What the first crew should of been. What I was excepting

    Answer from pro:

    Dear Customer, Thank you for sharing your feedback both positive and constructive It is great to hear that you were provided with great service. We hope you are enjoying your new fridge. Best regards, H.A CAS

    Reply created 6 Feb 2023
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