Canadian Appliance Source reviews (5184)

Dear Customer, Thank you so much for your positive feedback. We are thrilled to learn that you enjoyed the service provided by your sales representative and our delivery team/installers. We strive each day to offer the best prices in the market to our customers. We sincerely hope that you make the most of your new washer & dryer. Thank you again for your kind words and for being a fantastic customer. Kind regards, CAS T.B

Dear Customer, Thank you for sharing your feedback both positive and constructive. We are happy to learn that you were able to purchase your refrigerator and have it delivered within a short period of time. However, please note that our delivery team does not install refrigerators. We offer installation only for washers and electric dryers. My apologies if this has not been communicated properly to you. You may contact Quick-Contractors for the installation of the handles for your refrigerator at 1-877-694-3909. My apologies for any inconvenience caused. We sincerely hope that you and your mother make the most of your new home appliance. Thank you kindly CAS T.B

Dear Jecuddy, Thank you for taking the time to share your feedback. Your feedback is important for us. We are more than happy to learn that you are satisfied with the service offered by your sales representative as they were able to respond to your queries and assist with your order. Please understand that all manufacturers are experiencing production delays due to the Covid-19 pandemic and therefore there can be delays with your appliances. In cases like these, we will try to accommodate you the best we can by providing similar alternative options that are in stock and ready to ship. We sincerely hope that you make the most of your new home appliance. Thank you Sincerely CAS T.B

Dear Vivienne, Thank you for taking the time to share your feedback. We are one of the major appliance retailers in Canada and we hold a variety of appliances that are shipped out daily at the comfort of our customers. We are happy to learn that you were able to find a new refrigerator at CAS and delivered in a short amount of time. Our team members and delivery department are grateful and we consider ourselves lucky for customers like you. We sincerely hope you make the most out of your new refrigerator. Thank you kindly CAS T.B

Dear Customer, Thank you for your feedback. We really appreciate you taking the time to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future! We sincerely hope that you make the most out of your new LG Electric stove. Thank you Sincerely CAS T.B

Dear Customer, Thank you for taking the time to share a review. We are happy to learn that you are satisfied with our customer care service. We are working every day to improve our quality service and wish all our customers to enjoy their experience while they shop at CAS. We sincerely hope that you make the most of your new LG refrigerator. Thank you kindly CAS T.B

Dear Cheng, Thank you for taking the time to share your feedback. My sincere apologies for the inconvenience caused by your order. Please note that CAS does not sell refurbished appliances. As such, we have no way of knowing if an appliance is defective. We regret to learn that your refrigerator arrived damaged. Please note, that CAS receives all of the products we sell directly from the manufacturer, in their original packaging. At times, there may be an appliance that comes with a defect. Please note that our customers do have the option to refuse an appliance if any damage to the unit is discovered upon delivery. However, we can understand that you were not able to notice the damages right away upon delivery. This is why our manufacturers will stand in and address any issues as they hold the first year manufacturer's warranty. Would you please kindly contact our After-Sales Team at casreviews@caslp.ca to provide your order number so that we can address your concerns directly? Unfortunately, we cannot find an order under the name provided here. My apologies for any inconvenience once again. Thank you kindly CAS T.B

Dear Tom, We sincerely appreciate you taking the time to share your experience with us. We're glad to learn that our sales team's performance exceeded your expectations, and we will make sure that Naveed receives the recognition they deserve! On behalf of the entire team, thank you for allowing us to serve you. Thank you kindly CAS T.B

Dear customer, Thank you for sharing your feedback both positive and constructive It is great to hear that you were provided with great service from all our team members. We hope you are enjoying your new appliances. Best regards, H.A CAS

Dear customer, Thank you for sharing your feedback both positive and constructive. It is great to hear that you were provided with great service from all our team members. We hope you are enjoying your new appliance. Best regards, H.A CAS