Canadian Appliance Source

Rating: 4.4 out of 5

Canadian Appliance Source reviews (5184)

  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 31 Jan 2022

    Upright freezer

    These 2 gentlemen were terrific on today's delivery.. ( Jan 31 ) Very polite and professional.... Thankfully today's delivery was successful.. Our rating is for today's delivery only. The first delivery on the 27th of January absolutely was not. They pulled up in front of our home and never got out the truck Pulled around the corner and continued on to the next delivery. Extremely unsatisfactory...

    Answer from pro:

    Hello Nancy, We are happy to hear that you were provided with excellent service by our delivery team. Thank you kindly, CAS, CA

    Reply created 1 Feb 2022
  • Review from Customer of Canadian Appliance Source
    Rating: 5 out of 5
    Review left on 30 Jan 2022

    Kitchen appliances

    Worked with the sales team at the Vaughan store. Ended up only buying the range from CAS (was looking for items that are physically on hand). Service was helpful and quick.

    Answer from pro:

    Dear Customer, Thank you for your comments. We are pleased to hear you are satisfied with your sales and your home delivery experience. We look forward to assisting you again in the near future. Kind regards CAS

    Reply created 1 Feb 2022
  • Review from Joanne LeBlanc
    Rating: 5 out of 5
    Review left on 29 Jan 2022

    Washer dryer delivery installation & removal of old appliance

    Tiny Toronto homes can be a challenge replacing old appliances! Machines have gotten bigger in the last few years. We were extremely Satisfied with service!! From point of sale to delivery, installation and removal of old appliances. All taking the time to find options that fit our needs. I applaud the installation as it was a super challenging and tight space!! Awesome team would not hesitate to recommend CAS

    Answer from pro:

    Dear Customer, Thank you for your comments. We are pleased to hear you are satisfied with your sales and your home delivery experience. We look forward to assisting you again in the near future. Kind regards CAS

    Reply created 1 Feb 2022
  • Review from TARZAN Hahaha
    Rating: 5 out of 5
    Review left on 29 Jan 2022

    4 appliances

    Very good customer service, delivery on time and the delivery boys did a good job. There was a delay for the order but everything was delivered with in my time frame, I will buy again in this store.

    Answer from pro:

    Dear Customer, Thank you for your comments. We are pleased to hear you are satisfied with your sales and your home delivery experience. We look forward to assisting you again in the near future. Kind regards CAS

    Reply created 1 Feb 2022
  • Review from Customer of Canadian Appliance Source
    Rating: 4 out of 5
    Review left on 29 Jan 2022

    Range delivered after 6 months

    GE cafe range delivered after 6 months, however, the delay as my agent mentioned is worldwide. But it was worth the wait since it’s a high end dual gas and electric double door range.

    Answer from pro:

    Dear Customer, Thank you for your comments. We are pleased to hear you are satisfied with your sales and your home delivery experience. We look forward to assisting you again in the near future. Kind regards CAS

    Reply created 1 Feb 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Jan 2022

    Great service, exceptional delivery

    We purchased a fridge from another company and waited over 2 weeks only to be told they in fact still did not have said product and we’re u sure if when it would be in. We had been without a working fridge and needed one asap. I contacted this company, purchased over the phone and had delivery the next day. The delivery was convenient and the delivery guys were amazing. Will be using this company from now on for any appliance purchase

    Answer from pro:

    Dear Customer, Thank you for your comments. We are pleased to hear you are satisfied with your sales and your home delivery experience. We look forward to assisting you again in the near future. Kind regards CAS

    Reply created 1 Feb 2022
  • Review from Customer of Canadian Appliance Source
    Rating: 4 out of 5
    Review left on 28 Jan 2022

    New appliances

    Ordered a fridge, gas cooktop and ventilation hood. Delivery was on-time and friendly, but the fridge had been damaged before it was loaded on the truck. Delivery driver was apologetic and left with the damaged product to schedule a new delivery. Unfortunate circumstance, but not the fault of the delivery team.

    Answer from pro:

    Dear Customer, Thank you for your feedback. We are pleased to hear you were satisfied with your sales and delivery experience. We regret to hear you new appliance arrived with some damages. When an order is delivered, the appliances are unpackaged when the delivery team reaches their destination. In a very small percentage of orders, there can be concealed damage that is not noticed until the product is unpackaged. We apologize for the inconvenience this has caused. Kind regards M D CAS

    Reply created 28 Jan 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Jan 2022

    Washing machine

    Fast efficient service at the store were i purchased next day delivery on time the delivery guy was over the top more than I expected. He was clean curtious and fast .We had just had a major snow storm and this was a down town delivery didnt faze the guy one bit. I hope the next purchase I have I get the same delivery team.Cant praise them enough.

    Answer from pro:

    Dear Customer, Thank you for your feedback. We are pleased to hear you were satisfied with your experience at CAS. We are pleased to hear you were also satisfied with your delivery experience, we will be sure to pass along your kind words to our delivery team. We look forward to assisting you again in the near future. Kind regards M D CAS

    Reply created 28 Jan 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Jan 2022

    Range

    Ordered Tuesday, Delivered Thursday. Great customer service at company and delivery men did a great job. Took all the packaging, informative and polite. Even put my stove up on the rollers. Very happy with everything.

    Answer from pro:

    Dear Customer, Thank you for your feedback. We are pleased to hear you were satisfied with your experience at CAS and with our delivery team. We appreciate your kind words and look forward to assisting you again in the near future. Kind regards M D CAS

    Reply created 28 Jan 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Jan 2022

    Best Appliance & Delivery service Ever !

    This is the 3rd appliance I have purchased through CAS, had no problems what so ever ! Both salespersons I dealt with , Rachel & Jason were wonderful , honest people ! The delivery people were also very efficient, friendly guys ! Did a great job! Thank you CAS !

    Answer from pro:

    Dear Customer, Thank you for your comments. We are pleased to hear you are satisfied with your sales and your home delivery experience. We look forward to assisting you again in the near future. Kind regards CAS

    Reply created 27 Jan 2022
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