Canadian Appliance Source

Rating: 4.4 out of 5

Canadian Appliance Source reviews (5184)

  • Review from Customer of Canadian Appliance Source
    Rating: 5 out of 5
    Review left on 21 Jul 2021

    Washer and Dryer, delivery, installation and old appliances taken away

    Good communication. Tracking available for time of delivery. Polite, amicable delivery personnel. Washer and Dryer, delivery, installation and old appliances taken away. Even the cardboard and packing materials for new appliances removed.

    Answer from pro:

    Dear customer, Your review is greatly appreciated, We're delighted that everything went smoothly for you. Hopefully we'll do business again soon. Regards CAS

    Reply created 21 Jul 2021
  • Review from Customer of Canadian Appliance Source
    Rating: 5 out of 5
    Review left on 20 Jul 2021

    Kitchen appliance

    Great service, people came and delivered appliances and took the old ones out. Very efficient amd on time delivery. Were very responsive to communications too. The deivery people were very kind

    Answer from pro:

    Dear Customer, Thank you for your review. We are happy to hear that you have enjoyed your shopping experience with us. We look forward to assisting you in the near future. Kind regards, CAS

    Reply created 21 Jul 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Jul 2021

    Washer Dryer delivery

    Washer/Dryer delivered and installed on promised date. Old set removed as expected. Gent's were curteos, pleasant, efficient and professional. Th7mbs up to the entire experience with Canadian Appliance Source company.

    Answer from pro:

    Dear Customer, Thank you for your feedback. We are very pleased to hear you are satisfied with our service to you. We look forward to assisting you again in the near future.

    Reply created 20 Jul 2021
  • Review from Pawel Nyrek
    Rating: 5 out of 5
    Review left on 20 Jul 2021

    Side by side fridge

    Very professional and friendly service. I am very happy with this purchase and recommend it and the service (which was very good) to everyone, who wants to buy new appliances.

    Answer from pro:

    Dear customer, We appreciate your purchase and review. Our team appreciates your business and what you had to say about our service. Regards CAS

    Reply created 20 Jul 2021
  • Review from Isabelle Duchesne
    Rating: 5 out of 5
    Review left on 20 Jul 2021

    New appliances

    Lucky as I am, I broke my stove, dishwasher and washing-machine in the same week!! Every other store I went to had a 2 weeks delivery minimum. I called CAS, had an experienced sales person on the line, half an our later my order was placed and received my appliances 3 business days later. Very happy with the service.

    Answer from pro:

    Dear customer, I'm sorry to hear how all your appliances went in the same week. We're glad you didn't have to wait for your new appliances, and that you got them all at once. Thank you for your purchase and review Regards CAS

    Reply created 20 Jul 2021
  • Review from Daniel Furfaro
    Rating: 2 out of 5
    Review left on 19 Jul 2021

    Ordered fridge in Nov2020 still waiting in July2021

    We placed a large order of all new home appliances in November 2020 through CAS. The sales agent was very responsive before the purchase. We are still waiting for the fridge in July 2021 and they keep changing the expected date. The sales agent stopped responding to my emails months ago and the customer service line keeps saying it likely won’t be delayed again, but on the actual expected date, it keeps changing to another future date. I’ve asked to speak to someone in management and they refuse to put me through to someone. They told me to speak to my sales agent, but he has not responded to my last 5 emails. Terrible customer service.

    Answer from pro:

    Hello, Thank you for your review. Thank you for your feedback. My apologies for your delays and any issues experienced with regard to communication with our team. Please understand that all manufacturers are experiencing production delays due to Covid-19 and therefore there can be delays with your appliances. Kind regards, CAS

    Reply created 20 Jul 2021
  • Review from MELVYN GLICKMAN
    Rating: 5 out of 5
    Review left on 18 Jul 2021

    KITCHEN DOWNDRAFT COOKTOP REPLACEMENT

    PRE-SELECTED MODEL. VISITED TWO STORES. FIRST WAS TERRIBLE. CAS HUGE DIFFERENCE...HELPFUL FRIENDLY SALES. BETTER SHOWROOM/ INVENTORY ON FLOOR EFFICIENT FOLLOW-UP/ DELIVERY AS SCHEDULED. TERRIFIC CREW. (INSTALL TO COME IN 4 DAYS. QUICK CONTRACTORS... USED BY CAS. FAIR PRICE.) RECOMMEND CAS HIGHLY.

    Answer from pro:

    Dear Customer, Thank you for your feedback. We are very pleased to hear you are satisfied with our service to you. We look forward to assisting you again in the near future.

    Reply created 19 Jul 2021
  • Review from Solomon Jakubowicz
    Rating: 5 out of 5
    Review left on 16 Jul 2021

    Refrigerator purchase

    Purchased an Lg French Door fridge with next day delivery. Arrived at promised time and delivery guys were polite and accommodating. All other stores did not have the unit in stock and estimated delivery would have been about 3 weeks with no guarantee. Canadian Appliance Source had item in stock.

    Answer from pro:

    Dear Customer, Thank you for your feedback. We are very pleased to hear you are satisfied with our service to you. We look forward to assisting you again in the near future.

    Reply created 19 Jul 2021
  • Review from Customer of Canadian Appliance Source
    Rating: 5 out of 5
    Review left on 16 Jul 2021

    Good price and smooth delivery

    We bought a new fridge at CAS and we’re able to get a really good price. The delivery of the new fridge and removal of old fridge was done professionally.

    Answer from pro:

    Dear customer, Thank you for your review. We are glad everything went well with your new fridge and the removal of the old one. We hope to do business with you again in the future  Regards CAS 

    Reply created 20 Jul 2021
  • Review from Patrick Stewart
    Rating: 5 out of 5
    Review left on 15 Jul 2021

    Search for Kitchen Appliance

    Our stove broke and we were looking to replace it. We went to different stores but they could not help us They didn't have what we wanted or it would take weeks or months to be delivered. My wife found Canadian Appliances on Google. From the moment we entered the Oakville/Burlington location, we saw what we needed, but most importantly it was in stock. We selected the make and model of our choice. The salesman was knowledgeable, competent and friendly. The delivery guys were great, friendly and very professional in their conduct. Great experience, I will certainly recommend CAS. Thank you

    Answer from pro:

    Dear Patrick, Thanks for taking the time to write a review and for purchasing your appliances. Our delivery team was happy to answer all your questions and your sales rep provided a detailed response. were friendly and very professional in their conduct.  We hope to see you again in the future.  Regards CAS 

    Reply created 16 Jul 2021