Canadian Appliance Source

Rating: 4.4 out of 5

Canadian Appliance Source reviews (5184)

  • Review from Customer of Canadian Appliance Source
    Rating: 5 out of 5
    Review left on 15 Mar 2021

    Appliance purchase

    Everything went smoothly, from the first call to the last and to the final delivery. The purchase and delivery process went the way it ought to be. I would buy from them again.

    Answer from pro:

    Hello customer, thank you for your positive feedback. We are glad to be able to make your shopping experience a positive experience as well.

    Reply created 24 Mar 2021
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 13 Mar 2021

    Delivery washer and dryer

    Bad installation the first time, and need for supervision the second time after we watched on YouTube. I believe than many daily deliveries, workers pay per day not hourly encourages taking of short cut.

    Answer from pro:

    Dear Customer, We are sorry to hear that your installation the first time around did not go to plan, we appreciate your feedback we will take note for future references. Thank you for your business with CAS.

    Reply created 19 Apr 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Mar 2021

    Complete kitchen set & dishwasher

    Order and pay in advance. Just be careful for out of stock items, there could be 1 month delay. But you can change/upgrade items and when all in stock = next day delivery ! Professional staff for delivery and installation. It turned out a great experience. Note: salesmen should propose more options and explain more. So, DO your internet RESEARCH first !

    Answer from pro:

    Your feedback is much appreciated and we're glad you're happy with the changes/upgrades you received. Our ability to control backorder products is limited, but we always allow customers to re-select something in stock. CAS

    Reply created 16 Apr 2021
  • Review from Customer of Canadian Appliance Source
    Rating: 5 out of 5
    Review left on 13 Mar 2021

    Very good experience

    Ravi was very helpful, knowledgeable and reliable. He honoured the free delivery on top of the sale price and he was cordial and professional. It was a very good experience and I would purchase from CAS again. I didn’t even step foot in the store.

    Answer from pro:

    Hello customer, we appreciate you shopping with us. We look forward to seeing you again. Regards CAS

    Reply created 24 Mar 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Mar 2021

    Maytag dryer

    Although the dryer was in back order for a couple of months, once it was in stock I was notified promptly with a delivery date. Delivery was smooth and seamless.

    Answer from pro:

    Hello, thank you for your feedback. We are happy to hear that the delivery service was smooth. There is currently an appliance shortage from manufactures and is responsible for a lot of appliances being back-ordered from the manufacturers.

    Reply created 19 Apr 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Mar 2021

    LG Range

    I found the staff at the Ottawa Trainyards location to be very knowledgeable and friendly. The delivery process was seamless from the ability to manage my delivery experience to the professional delivery staff. I would recommend Canadian Appliance Source to family and friends.

    Answer from pro:

    Hello, thank you very much for your feedback. We are happy to hear that our team was able to provide a good service to you.

    Reply created 19 Apr 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Mar 2021

    Kitchen appliances

    The delivery persons were very polite and experienced and did a fantastic job. It was a very tight location to install the fridge and stove. The guys new exactly how to maneuver the appliances to get them in the house and exact location.

    Answer from pro:

    Hello customer, we are grateful for the feedback. We are happy to hear that our delivery team was able to provide an excellent service to you. Looking forward to doing even better business with you in the future.

    Reply created 19 Apr 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Mar 2021

    Great!

    Our experience with Canadian Appliance Source was amazing! Yvonne Wang was great in helping us with the purchase of our GE Electric Stove..It looks very nice in our kitchen and seems to work great! Oven heats up fast too! Ordered one day, delivered the next.. Highly Recommend Canadian Appliance Source!

    Answer from pro:

    Hello Customer, your feedback is greatly appreciated. It is good to hear that you are happy with our service and the appliance.

    Reply created 19 Apr 2021
  • Review from Matt gammage
    Rating: 5 out of 5
    Review left on 11 Mar 2021

    Simple and easy, price was right

    Buying appliances was a bit intimidating, when I came to CAS their pricing was the best (by design), got an extra deal For bundling products and came away with, what I think, was a great deal. Delivery was today, came exactly on time and even gave a 30 Min heads up text. The guys did a superb job delivering and treated my home with special care. Very pleased overall!

    Answer from pro:

    Hello customer, thank you greatly for your feedback. We are happy to hear that our all-around service was great. We are looking to do even better service with you in the future.

    Reply created 19 Apr 2021
  • Review from V dos Santos
    Rating: 5 out of 5
    Review left on 10 Mar 2021

    Appliance Purchase

    CAS was very helpful in looking at options and providing feedback on appliance reliability. Their prices are competitive and if a package of appliances are purchased, they will provide additional savings. Their delivery service is very good as you can track and get an estimation of when they will be arriving as opposed to waiting for 4 hours. Would certainly recommend them for your appliance needs!!

    Answer from pro:

    Dear customer, We appreciate the positive feedback you provided. we are happy your purchase and delivery went smoothly without any issues. We hope we have the opportunity to work together in the future.  Regards CAS 

    Reply created 30 Mar 2021
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