Canadian Appliance Source reviews (5184)

I needed a hook up kit for my Washer/Dryer which were being replaced for me by Whirlpool. I needed it quickly and CAS cheerfully ordered it for me and had it delivered quickly. I would definitely recommend them. Not only were their products well priced but it shows great customer service when even a $30 part is treated as a priority. Thank you!

I dealt with Andrei, was most helpful and gave me a great price. Showed me my options and went over the benefits of each. Will go back for future purchases

My wife and I really appreciated the excellent service provided to us by Alex Polak at the CAS location in Ottawa. His politeness and total understanding of the products we purchased contributed to a very pleasurable buying experience for us. The prices were great.

Canadian Appliance Source. The service and store layout was fantastic. I would recommend working with Brian Hope. He showed us around the store to help us choose the appliances for our needs. He certainly put our minds at ease as we did not need the appliances till two months later which was not a problem. We bought a Fridge, Stove,Dish washer and a microwave. I would definitely be contacting Brian again at the Canadian Appliance Source.

We really enjoyed working with George Moutoulas he was very straight forward and helpful. We appreciate that he took the time to listen to our requests and provided balanced and good advice on the appliances we needed. George was very considerate and professional we will definitely be sending more business to him and recommend him and the store to you.

When searching for a particular Samsung range, I called Imran Ahmed at Canadian Appliance. He was most accommodating and passed on the best price to me over the phone. In a couple of weeks, there was a price reductuon of $500 from what I paid, and I called him. He immediately reduced my invoice accordingly, and the range was delivered a couple of weeks after that. On every conversation, he remembered who I was and the details. It was the best sales experience I've had in years.

Preet was professional, knowledgeable and friendly when it came to us purchasing our appliances. He did not force us into a deal, however gave us time to think about it and do our research. At the end of the day we chose CAS to buy all our kitchen appliances due to Preet's patience, initiative and being upfront with us.

We bought 5 appliances (fridge, washer and dryer, dishwansher and electric range) from this store. Mr Maghsoudi helped us to choose the right models to fit our budget. His service is professional and helpful. Thanks

We bought a freezer on December 22, with the need to have it for Christmas Eve. Mike L. was incredibly helpful, and provided advice and guidance on how to make this happen. He went above and beyond, providing his extension for any follow-up calls we needed to make, and followed up by email to ensure we were happy. The freezer was wrapped, and under the tree in time for Christmas. Thank you Mike and thank you CAS.

I purchased a washer / dryer with "white glove" delivery and installation from Canadian Appliance in November. The in-store purchase was easy and uneventful. On the Tuesday, when the washer / dryer were delivered, the driver realized that the washing machine was damaged so they were never brought into the house. I called the next day to arrange delivery for a new washer / dryer. I left numerous unreturned messages for my salesperson and the store manager. I finally decided to drive over to organize a new delivery. The store manager acted as if he was doing me a favour by coordinating a delivery for Friday morning. Friday came, the driver unloaded the new washer / dryer and removed the old one. He tried to install the new washer / dryer but said it was too complicated and left in a huff. I spoke to Cash, the warehouse manager, who was able to coordinate delivery for the washer / dryer the following Tuesday and promised to send his "A-installation team". It took the guys 10 minutes to install the washer / dryer Tuesday evening. I was grudgingly given a partial refund for delivery and installation, spent the weekend at the laundromat, received no apology and was made to feel as if this whole mess was my fault. The shining light of empathy and competence was Cash the warehouse manager. The store manager, salesperson and customer service staff were surly and of little help.