Unfortunately we had a terrible experience and will never purchase from CAS again. We purchased a boxing week sale. We were asked if we could wait until mid-January for delivery. I said "yes" as we were planning to move in the spring. The delivery date was then pushed back to Feb 9.
We had the dryer delivered two days before anticipating the washer to arrive as we needed the dryer. We were willing to pay the extra delivery charge for 2 seperate trips.
The next day we were told the new expected date for the washer was March 26 and finally April 19.
We are putting our house up for sale beginning of March and therefore can't wait that long. We contacted CAS and asked for a return on the dryer and refund and they said no. Becuase the dryer was plugged in (not used) we couldn't return it. Unfortunately customer service was incredibly rude throughout the whole process.
We now have a dryer and are going to purchase a washer somewhere else that won't match the dryer as we try and sell our house.
Through all of this, when I was shopping around, Costco had the same price, but we went with CAS in hopes of supporting the Canadian company. Never agian.