Canadian Appliance Source

Rating: 4.4 out of 5

Canadian Appliance Source reviews (5184)

  • Review from David Thornton
    Rating: 5 out of 5
    Review left on 26 Oct 2023

    New fridge

    The fridge was delivered in excellent condition and on-time, and the regular delivery-time estimates via the web were very helpful in ensuring our efficient and timely preparations.

    Answer from pro:

    Dear David, We are pleased to hear of your experience. We hope to see you back for your next purchase! CAS

    Reply created 8 Nov 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Oct 2023

    Very satisfied

    I made my purchase online. As soon as it was done, I got a call from customer service reconfirming all details and offering me a quick delivery within one week. The delivery men were polite and careful with my appliances. I am very satisfied and would recommend CAS.

    Answer from pro:

    Dear Renee, We really appreciate your positive feedback. We hope to see you for your next appliance purchase! CAS

    Reply created 8 Nov 2023
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 26 Oct 2023

    Appliances

    Attentive customer service with good advice. The delivery was simple, hassle free and easy to follow/track. In and out in 20 minutes with friendly service from purchase to delivery.

    Answer from pro:

    Dear Customer, We really appreciate hearing of your positive experience with us. We hope to see you back for your next purchase! CAS

    Reply created 8 Nov 2023
  • Review from Mike Wilson
    Rating: 5 out of 5
    Review left on 26 Oct 2023

    Washer and dryer re and re install

    Ordered on Sunday and received the new set on Wed. Quick delivery fast service! Took out the old appliances and installed the new within 15 mins. Was very satisfied.

    Answer from pro:

    Dear Customer, We really appreciate hearing of your positive experience on delivery. We have shared the feedback to our partner to provide the feedback to the team. CAS

    Reply created 8 Nov 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Oct 2023

    Excellent service and delivery

    Delivery arrived at advised time. Delivery men courteous and efficient. Washer and dryer installed and working beautifuly.

    Answer from pro:

    Dear Customer, We really appreciate hearing of your positive experience on delivery. We have shared the feedback to our partner to provide the feedback to the team. CAS

    Reply created 8 Nov 2023
  • Review from Customer of Canadian Appliance Source
    Rating: 5 out of 5
    Review left on 25 Oct 2023

    New applinces for renovation

    Both delivery guys came and took down my existing appliances with ease. No damage to anything. Also very careful bringing in new things. They had to bring them up steps which made it more difficult.

    Answer from pro:

    Dear Customer, We really appreciate hearing of your positive experience on delivery. We have shared the feedback to our partner to provide the feedback to the team. CAS

    Reply created 8 Nov 2023
  • Review from Customer of Canadian Appliance Source
    Rating: 5 out of 5
    Review left on 25 Oct 2023

    Our go-to for appliances

    We recently purchased a refrigerator and dishwasher from CAS. This is our third purchase from CAS. We always find the sales staff helpful (but not pushy), and their prices are excellent we we compare.

    Answer from pro:

    Dear Customer, We really appreciate your continuous business and overly positive review. We hope to see you back at one of our showrooms soon! CAS

    Reply created 8 Nov 2023
  • Review from Customer of Canadian Appliance Source
    Rating: 5 out of 5
    Review left on 23 Oct 2023

    S R

    Very helpful Customer service Very good people delivery they items, very pleasant and very careful
  • Review from Customer of Canadian Appliance Source
    Rating: 5 out of 5
    Review left on 23 Oct 2023

    New Dishwasher supplied, delivered as scheduled

    This new KitchenAid Dishwasher was delivered as promised and the old was taken away. To this point Im 100 % satisfied

    Answer from pro:

    Dear Customer, Thank you for your kind comment. We are pleased to learn that our team was able to assist you with your purchase and delivery. We look forward to doing more business with you in the future! Thank you kindly, ST CAS

    Reply created 24 Oct 2023
  • Review from Customer of Canadian Appliance Source
    Rating: 1 out of 5
    Review left on 23 Oct 2023

    Delivery of product was fine, never heard from them re: installation

    I bought a Bosch dishwasher from CAS. The purchase and delivery experience was seamless, but my salesperson told me that someone from their installation service would call to set up the install. No one called, the salesperson did not return my email, when I called back I was told that I needed to call the installation service myselfthat's fine, but not what I was told. When I called their service I was placed on endless hold and decided just to use another installation service.

    Answer from pro:

    Dear Customer, We appreciate your feedback regarding our partnered installers. If you could kindly email us at resolution@caslp.ca with your order information, we'd be happy to review this matter to enhance our overall Customer Experience. Thank you in advance, CAS

    Reply created 8 Nov 2023
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