Canadian Appliance Source

Rating: 4.4 out of 5

Canadian Appliance Source reviews (5184)

  • Review from Customer of Canadian Appliance Source
    Rating: 5 out of 5
    Review left on 23 May 2023

    Fast, efficient, and friendly.

    Needed to replace a washer without much notice over a long weekend. Found many reasonable priced options online that fit my needs, ordered online, and received confirmation over the phone shortly thereafter. Delivery came quickly on the next business day and they were very friendly, punctual, and efficient.

    Answer from pro:

    Dear Customer, Thank you for your review. We pleased to learn that we were able to help with finding you a new washer. We look forward to assisting you again in the future. Kindly, VG CAS

    Reply created 25 May 2023
  • Review from Mary Shields
    Rating: 4 out of 5
    Review left on 20 May 2023

    kitchen renovation

    My kitchen is almost done and it looks great. I need to have my appliances hooked up and then I will know if they work.

    Answer from pro:

    Hello Mary, We are pleased to learn that you like your new appliances. We look forward to doing more business with you in the future. Kindly, VG CAS

    Reply created 25 May 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 May 2023

    Easy and quick

    Great service and pricing! We had our new washer in place in 2 days from ordering.

    Answer from pro:

    Hello Jason, Thank you for sharing your feedback. We are pleased to learn about your experience and look forward to assisting you again in the future! Kindly, VG CAS

    Reply created 25 May 2023
  • Review from Customer of Canadian Appliance Source
    Rating: 5 out of 5
    Review left on 19 May 2023

    Samsung range

    The delivery team were great at advising when they were departing the depot, then when they reached my location. We also received a pre-recorded phone call when the delivery team was 10 minutes out. Found the entire process extremely stress free and the team was friendly and efficient.

    Answer from pro:

    Dear Customer, Thank you for sharing your feedback with us. We are happy to learn that you enjoyed the services that we offer to our customers. We are grateful that we had the opportunity to serve you. Thank you kindly, CAS S.T

    Reply created 25 May 2023
  • Review from Customer of Canadian Appliance Source
    Rating: 5 out of 5
    Review left on 19 May 2023

    New washer

    Ordered the washer easily online, was still able to negotiate best pricing in the online chat, and literally had the washer delivered and installed 36 hours later. I have purchased all of my new appliances at Canadian Aploance Source as they always have stock and are available to deliver immediately.

    Answer from pro:

    Dear Customer, Thank you for leaving your feedback. We are happy to learn that you have been able to find the best price for your appliance at CAS. We look forward to the next time we are able to serve you again. Thank yuo & have a wonderful day ahead. Kind regards, S.T

    Reply created 25 May 2023
  • Review from Michelle Garcia
    Rating: 5 out of 5
    Review left on 18 May 2023

    Appliance Upgrades

    If Im not satisfied why I purchased another appliance from CAS Calgary NE. Ahsan helps me to choose which one is the best fridge and washer and dryer. They also reached me out with delivery schedule and the delivery is on time. I would definitely recommend this store to someone who wants to upgrade their appliances.

    Answer from pro:

    Hello Michelle, Thank you for sharing your feedback with us. We are happy to learn that you enjoyed your experience with CAS. We look forward to serving you soon. Thank you kindly, S.T

    Reply created 25 May 2023
  • Review from Customer of Canadian Appliance Source
    Rating: 5 out of 5
    Review left on 18 May 2023

    Great Customer Service

    Nick from CAS Oakville was great to deal with. He explained various machines including pros and cons. Will deal him again in the future. Delivery was on time and installation was quick. Great service was provided. Have a great day.

    Answer from pro:

    Dear Customer, Thank you for sharing your feedback. We are glad to hear about your sales and delivery experience and look forward to assisting you again. Thank you kindly, VG CAS

    Reply created 24 May 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 May 2023

    Frididaire Double Wall Ovens

    They have been so helpful with helping us find the right oven for us. And we WILL be back for more applicants! Andrew and Joanne were so helpful on all our visits and we are beyond grateful for their help!

    Answer from pro:

    Hello Jen, Thank you for sharing your feedback. We are pleased that our sales team was able to assist you with finding the right oven. We look forward to doing more business with you in the future. Thank you kindly, VG, CAS

    Reply created 24 May 2023
  • Review from Customer of Canadian Appliance Source
    Rating: 5 out of 5
    Review left on 17 May 2023

    Excellent prices and service along with having product in inventory!

    Always excellent! I have purchased multiple appliances from CAS and it has always been an excellent experience.

    Answer from pro:

    Dear Customer, Thank you for your kind comment. We look forward to doing more business with you in the future. Thank you kindly, VG CAS

    Reply created 24 May 2023
  • Review from Joe
    Rating: 0 out of 5
    Review left on 16 May 2023

    Horrible customer service

    I buy a gas range and am told delivery is from 1 to 5. I'm also told I have 48 hours to let them know of problems or they wont take it back. So I arrange a gas licenced worker to come to my house to install it...but, my range is 3 hours past my delivery window. When I call customer service I'm told in not so many words to get lost. I said they didnt make it in the window I was promised so I shouldnt pay the full delivery charge. I also said what would happen if I made the delivery driver wait 3 hours. This company needs to remove my delivery charge. They can't have it both ways. I need to wait for them all day but they would just leave and charge me twice. If you have too many deliveries hire more drivers. Worst experience ever. I wont be shopping here again and will let everyone I know to do the same.

    Answer from pro:

    Hello Joe, Thank you for your feedback. We regret to learn of your delivery experience. Would you, please, take a moment to provide us with your order number at casreviews@caslp.ca so that we can look into this with our team? Thank you kindly, ST CAS

    Reply created 8 Jun 2023
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