Structube

Rating: 3.5 out of 5

Structube reviews (784)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Aug 2017

    Bedroom makeover

    We redid our bedroom And bought a king sized Versailles bed in dark grey. It arrived 8 days later, the delivery guys were amazing and the staff at the store were very helpful and friendly. I love this store and HIGHLY recommend. The quality of the bed is amazing too.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Aug 2017

    Home office furniture

    I was moving my home office from our basement to the main floor, after my daughter moved out on her own, and wanted to update the furniture for a more modern look. I love my glass top desk, which I saw on a TV show Suits.
  • Review from Customer of Structube
    Rating: 5 out of 5
    Review left on 8 Aug 2017

    office and apartment furniture

    We had a great experience at Structube. We bought very affordable furniture that looks fantastic! People are so impressed when they walk into our work space -it's modern but blends in very well with our 100 year old building. The staff at the Structube location in the west island of Montreal was also amazing at helping us make choices- and the delivery was on time! What more to say? We're thankful customers,
  • Review from Julie Iverson
    Rating: 5 out of 5
    Review left on 8 Aug 2017

    Product

    We bought a couch and it is AWESOME! We are so happy with the quality, look and price! Customer service is excellent! We definitely will shop here again! Thank you so much!
  • Review from Customer of Structube
    Rating: 1 out of 5
    Review left on 8 Aug 2017

    Living room furniture

    I ordered furniture from the Liberty Village location for delivery. When it arrived, I had received the wrong items (wrong coffee table and lamps). I called and was advised that I would need to return the items myself and pay an extra $100 for the difference in price. They would also only delivery during work hours which forced me to take additional time off work. The store manager was rude and quite unsympathetic - in fact, he tried to blame me for the error. When the second delivery arrived, the replacement lamps were broken. I called again to get help but my calls were ignored. I was forced to pay for a cab to another location (Leslieville) where the staff were extremely kind and helpful and ultimately got me what I needed. Clearly there is a difference in quality of service based on location! Avoid the Liberty Village location at all costs.

    Answer from pro:

    Hi there, we're sorry to hear that you've experienced difficulties with your order. Please do not hesitate to reach out to us if we can assist you any further, we want to make sure that you are completely satisfied with your purchase. Thank you for taking the time to share your feedback with us!

    Reply created 10 Aug 2017
  • Review from Customer of Structube
    Rating: 5 out of 5
    Review left on 8 Aug 2017

    Dietrich Sofa is perfect!

    Love our Dietrich sofa. Looks great and very comfy! We purchased for our living room - colour is exactly as shown on the website and we had delivered to the store for pick up.
  • Review from Isabel Bedon
    Rating: 5 out of 5
    Review left on 8 Aug 2017

    my table

    I love the table we bought has great quality for the price. I highly recommend Structube to friends everything they ask me about my table. it ia also very modern and rustic and the same time
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Aug 2017

    Living and dining room

    Hi, I always enjoy shopping at Structube. The style is so modern and affordable. With daily new arrivals, I am often torn about changing my whole decor or at least adding some interesting pieces and interchanging them depending on my humour!! Keep up the great work!
  • Review from HomeOwner
    Rating: 1 out of 5
    Review left on 8 Aug 2017

    Hamburg

    Very disappointed. It chips easly and you also get splinters in your hands while pulling out the chairs or wiping the table. I do not recommand this products at all!

    Answer from pro:

    Thank you for taking the time to provide us with your feedback. We rely on customer reviews to ensure that our customers are entirely happy with their products. Please do not hesitate to reach out to us if we can assist you in any way!

    Reply created 10 Aug 2017
  • Review from Customer of Structube
    Rating: 2 out of 5
    Review left on 8 Aug 2017

    picasso coffee table

    I bought picassso floor model, when put at home, after 1-2 day middle piece started dropping down n there was a chip/crack on side of a table(which i did not notice when i saw it as there was a number sticker on it). contacted one of the manager, he asked to click pics n email, i did, no response, i called back then they said bring the tablet store for return, when reached there with that table, they denied, both managers were contacted over phone,one manager said that she was aware of only crack, another said table is not in the shape, i brought n the lady on floor even denied to help me to put back in car. i like structure tube designing n reasonable prices but service was very disrespectful.

    Answer from pro:

    Thank you for sharing your comments with us, your feedback is very important. We do hope to see you again soon!

    Reply created 10 Aug 2017