Knight Plumbing, Heating And Air Conditioning Ltd reviews (1376)

My Nu Air system had stopped working and Geoff was knowledgeable and both showed and explained how it works and how I can clean certain parts myself in between the annual service. He also took the time and explained why it is important for annual services in a way that made sense to me. Exceptionally knowledgeable,professional, patient and thorough. I would highly recommend Geoff and Knight plumbing and heating!

We have always been very satisfied with the standard of work and assistance from Knights Plumbing. We have found the technicians to be professional, knowledgeable and friendly. Josh and Toby dealt with my questions and concerns quickly and efficiently.

Josh was punctual, responsive and detail. He has enthusiasm for work and diligence to finish it as per standards. If I have need for plumber in the future I would call Josh again.

Carson was a very hard worker and very professional. He explained everything he did and was very thorough in his explanations. I feel he could have used help carrying the furnace in and out of the house.

Excellent service to fix a leak in our outside water tap. We also added a hot water line to the outside of the house. All of the plumbers that came to the house were professional and courteous.

I was booked for today June 11, 2021 for a furnace quote. They were suppose to visit between 10 am to 3 pm. I waited for some them till 3 pm and then called them around 3:10 pm. The response from the lady who was suppose to make me smile was that their techs are too busy solving issues with all the previously installed furnaces, A/C and plumbing jibs that they can't make it today. She courteously offered for Monday and i politely declined. It is disappointing for a new customer like me to go thru something like this as i feel if they are not able to honor their visit now, how can I trust them with new furnace and aftersales services. Very very disappointing !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Please note I waited for 5 hours and approx cost my waiting charges for a NO SHOW

Just had turned on my outside water for the spring when we noticed a pocket of water on the wall and wet carpet below the area where the water valve was. Access to the valve and supply line was through the ceiling and the concern was how much of the ceiling would have to be removed to repair the leak. To my relief, Brandon the technician from Knight Plumbing was able to simply tighten the valve with a wrench which resolved the leak.

Our kitchen sink was completely blocked. Josh came and realized the only way to fix it was to auger it. (Is that the right word?) Our house has no air conditioning and it was very hot so he was melting. The first attempt didn't work so he decided to try once more and much to our relief and his too, I'm sure, it worked. He reminded us to avoid putting grease down the garborator and advised us to use Bioclean to prevent it happening again. We were very impressed by his expertise and pleasant manner.

Called Knights on June 5 mid morning asking for a service call. Tech called back, I explained a water leak under my kitchen sink and was leaking to the lower level ceiling. He indicated current appointments would be late into the day so agreed on June 6 at 10 AM. June 6 at 1000 no plumber, at 1105 no plumber so I called and tech stated he was on a job and busy for another 1-2 hrs., (apparently my appointment was not very important) we agreed on 1-2 pm. At 3pm no plumber, at 4pm no plumber at 5pm no plumber, at midnight no plumber, no call or apology just ignored the appointment. 7 days later and still no call, great customer service guys you suck!

Tony came out today and was a pleasure to deal with. Fixed the issue (thank you it's going to be a hot week in Calgary!), was extremely knowledgeable, informative and personable. Sherry who scheduled the appointment (I spoke with her a number of times as weather was inclement which impacted the ability to run the a/c) also provided top notch customer service and was great to deal with. I would not hesitate to use Knight Plumbing again and would highly recommend them.