HomeOwner
Rating: 5 out of 5
Hot water supply issue
It was taking 90 seconds or more for the water to get lukewarm at the kitchen taps. Called with the problem on Monday, by Tuesday noon the issue was resolved. Service manager stopped in to diagnose and wrote the instructions for the technician. Technician knew exactly what he was up against and what to do. No stories about out of stock parts or comments like 'they never told me that'. Spotted another problem during the inspection which was fixed by the technician during the same visit. Outstanding service!!