Level One Construction reviews (39)

Did a kitchen renovation with Level One Construction. Very amazed at their attention to detail. From start to finish, everything was on point, project mangers are friendly and informative. Will definitely be calling them again for any other renovations and recommending them to friends and family

We were fortunate enough to sell a gorgeous townhome that had been carefully renovated by Level One Construction. This was without a doubt my favourite renovation I've seen simply due to the level of craftsmanship which is absolutely rare to find these days. From the moment you enter, the quality finishing and attention to detail is immediately noticeable and makes you feel right at home. During each showing, the feedback was the same from the many visitors who came out just to see this place in person. Everyone commented on the stunning chef's kitchen with fabulous built-ins making great use of the space, even including pull-out pet bowls under the custom cabinetry. This home was a joy to visit and sell, and the superb renovation made our job that much easier. I would highly recommend Level One Construction and I greatly look forward to working with them again in the future. Thanks for everything!

In 2011, we did a partial kitchen renovation with Level One. We kept the existing cabinetry but took a space with a very small prep area and storage and added a full, new quartz countertop workspace, and storage for necessary kitchen equipment and cookbooks. Six years later, we’re still loving the results. Anyone who has seen the before/after can't believe it's the same space. Recently, after all this time (and extensive daily use) we had an issue with the sink; the screws under the sink had come loose. Randy, the owner of Level One, answered the line when I called. I sent him a few photos, and within minutes he’d set up with me to inspect and make the repair himself within 48 hours. We're now back in business. What's more, Randy didn't charge us as he said everything was under warranty. Many thanks Randy for everything! We really appreciate it. Not only have we recommended you and the team to others since working together in 2011, but when we finally get around to doing our bathrooms we’ll be giving you another ring.

I have worked with Level One on three projects and all were done in an expert manner and on time and budget. Eduardo, the project manager, provides a detailed estimate which is reviewed prior to work starting, and again mid project. He has excellent design abilities and is very helpful in steering the client away from bad decisions. The workmanship on the kitchen project was done very well and small deficiencies were immediately remediated. All the work was done while we were away and we arrived home to a brand new kitchen, beautifully finished, and a rose plant and thank you note on the counter. Exceptional!

The two year anniversary for our major renovation has come and gone. We’re still thrilled with how everything turned out. The two year mark was important though, in that Level One provided a two year warranty on the work performed. Just before that two year mark it was clear that a mirrored closet door was just not right; it didn’t open and close smoothly and no amount of adjusting was keeping it in place. Short story, our Level One project manager arranged for a different closet door and had it installed, all at Level One’s expense. Then, more importantly, weeks AFTER the two year mark, we noticed our quartz countertop seam had come apart. A call to our project manager resulted in the original countertop specialist arriving at our door within a couple days of our call. A few adjustments were made, the seam re-glued and everything is like new, again at no cost to us. Also, we were told not to hesitate to call if it ever happens again. This is follow-up service of a caliber we did not know existed! Corinne & David Roth, Vancouver

I had my porch painted by someone who was not experienced and the paint bubbled up because it had been applied too thick and it was a complete mess. I called up Level One in somewhat of a panic and explained my situation. The Project Manager, Hans, came out the very next morning and assessed the work that needed to be done. In a timely manner, he had his Professional Painters over, scraping off the existing paint, which was no easy task, and repainted my porch. They did a great job.

We are very happy with the process and the quality of the work. We were still living in London at the time of the renovation so all communications were done either by email or over the phone. We received email and photo updates weekly if not more frequently. We were sought approvals for any changes to the plans so we were aware of all changes to the costs all the time. When we walked into our townhouse a 6 months later when we moved here, it was exactly how it looked in the picture, even better because we could see it in person.

Level One crew are THE BEST! In 2009 I interviewed 10 contractors as my 'new' apartment needed an upgrade/overhaul. Level One and Randy won my trust hands down! They did a great job and provided guidance with decorating as well as construction options. The work was done on time and I was very pleased with the results!! I have since had occasion to call Randy and Level One for an assortment of jobs and they have always been there for me. Big or small jobs, they are always prompt in responding as well as providing excellent service. As my apartment is my second home as well as a vacation rental it is critical everything be in good working order. With Level One there to help me whenever I need them I don't have to worry about anything. I highly recommend Level One. They are Honest, Reliable and great to work with!

In 2008 Level One completed a full renovation of my condominium. Their level of workmanship and professionalism was impressive. Six years later my kitchen faucet failed. Level One negotiated a no-cost replacement from the vendor and, once again, offered a timely and professional installation. I continue to be impressed with Level One Construction.

Level One, together with a garden designer and patio contractor, transformed our back yard into a beautiful place for socializing and relaxation. Level One built a deck with winding stairs that connects to the new patio and a beautiful cedar pergola over the flagstone patio. They also rebuilt the outside wall of our kitchen to connect up with the new deck while reorganizing the kitchen to give us more space. They were highly professional in every way from Randy, the general manager, to the young workers who did most of the work. We would highly recommend them. They aren't cheap but if you're prepared to pay for quality work you can't go wrong with Level One.