All reviews (557)

I had the pleasure of meeting Elia in August, just a month after we moved into our two-year-old house. The basement wasn't finished and we wanted a recreation room for us and our three-year-old, plus storage space and an exercise area. We were also considering adding another bathroom, possibly with shower, where the rough-in exists. The first thing Elia did was talk us out of the bathroom as we already have 2.5 baths in the house. He saved us $6,000 and that enabled us to put the space to better use. Elia listened to what we wanted, gave suggestions and the benefit of his experience, and we all came up with a workable plan. He estimated the job would take between four and six weeks. Work started as promised on November 2, finishing on Dec. 4 -- five weeks. The workmanship was great and the few times we ran into minor challenges, they were quickly resolved to our satisfaction. Everyone was very friendly and respectful of our home. They even felt sorry for our dog whom we had barricaded in our bedroom to keep him out of their way when were weren't home. The price was exactly as quoted, not a penny more. We would absolutely not hesitate to recommend the Home Improvement People to family and friends and plan to use them again in the next few years when we have other home improvement projects.

No Regrets Home renovations and horror stories unfortunately go hand in hand. We have little experience in renovating, but from our first telephone call to The Home Improvement People we knew the right decision was made. Our call was answered by a real person, and soon thereafter Ben himself returned our call. Ben was courteous, fair and pleasure to do business with. Our contractor Jerry was amazing! He was punctual and in our home on a daily basis, focusing on us 100% until the renovations were complete. Not only was Jerry polite and efficient he provided us with exactly what we had asked for. The quality of his workmanship was second to none. Right from the Home Improvement People's receptionist to their contractors and everything in-between, we would definitely call Ben a second and third time. We would recommend Ben to anyone looking for quality renovations at a fair price. Thank you for a wonderful experience and cheers to a beautiful renovation! Brad & Christine Campbell

We had the Home Improvement People come in to finish our basement. The job was done within the timelines Dan initially estimated. The crews arrived when they were supposed to and stayed until the job was done. Nick and his crew were AMAZING as they really paid attention to detail and quality of workmanship. The tilers did a fantastic job, especially considering the uneven surface they had to work with. The crews cleaned up after themselves each day. Everyone was friendly and respectful of our house. Larry was right on top of things and extremely responsive. This combination made our experience an excellent one! We have had many contractors come through our house as we have been renovating floor by floor. The Home Improvement were the best by far. We wish we’d used them from the beginning! And, their rates are very competitive! We love our finished basement and are very grateful to The Home Improvement People!!!! We would tell anyone looking to do any type of reno that with The Home Improvement People you will definitely get a quality end result and will actually enjoy the experience! How many renovators can deliver that!!!!!! Olga & Chris Forgot to mention the electricians...see, too many good things to say! The electricians that wired the entire basement were excellent. They came up with great lighting solutions for us and really helped us highlight the right things while also ensuring the light controls were convenient & functional! Ok, that’s it from us! Bye...O & C

Dear Danny & Mike I want to express my appreciation to you and your staff for the renovations done at my home throughout June 2009. The workmen arrived punctually each day and conducted themselves in respect and professional manner at all times. The quality of the materials and the skill of the workmanship were exemplary and I am quite delighted with the results. I have proudly shown my new basement to family and friends, all of whom have been impressed. Their comments are filled with praises which echo my sentiments exactly. Please convey my gratitude to everyone involved for making experience positive and thank you once again for exceeding my expectations. Muriel Wilde

I heard of The Home Improvement People through the ads by Dan Berkovits on CFRB. When we made the decision to renovate the basement, they were the first contractors we called. To my surprise, Dan was actually the one who came to meet with us and then came back again to write up the contract. The contract was perfect - it detailed all the work to be done and included the payment schedule. When the work began, I soon realized that specialized crew were handling each step of the renovation. We had framers, drywallers, tilers, painters, electrical, plumbing … all were very professional, knowledgeable and paid attention to detail. The laminate floor is fabulous! Special thanks to the plumber John for helping us decide about the shower. After speaking with him, we decided to ask for a custom built shower and Elia and his crew did an amazing job building it on short notice. We were so satisfied with all the work, that when the renovations were almost complete, we decided to have them install a new suspended ceiling. Elia was again very supportive and had his crew in there to get the job done. Elia did an amazing job coordinating the transformation of our basement into a beautiful living space. Although we added a few items to the original contract, The Home Improvement People did everything they said they would... and more ... on schedule! A couple more items – the receptionist (Haydee) is great to deal with and special thanks to Elia for always taking my calls! Thank you! Angela & Vince Woodruff

Heavy radio advertiser promising a team of craftsmen & adherence to quoted price. Even though quote was high we thought we would be getting better quality workmanship. We were completely conned by the hired gun radio announcer that did the commercial. The "Team" consisted of one single very good handyman, but not a craftsmen by a long shot, and when demolition took longer they increased the price by $1,000 as if it were our fault! Handyman couldn't install bathtub or cabinets so we had to hire other contractors to perform these tasks at additional cost. Handyman did not install ceiling fan to code, just connected it to roof vent. We got a decent overall job but very poor value for money. I don't know who I would recommend but I sure know who I wouldn't!

My 1960's kitchen was completely replaced by The Home Improvement People. Their excellent project manager provided everything and everybody on time. The "crew" included demoliton, gas fitters, plumbers, electrians, hardwood installers, custom cabinet maker, and painters. The company only seems to employ the most congenial of trades people. My kitchen renovation was a complete success.