Captain Electric
Captain Electric
4.95409 reviews

All reviews (409)

  • Ilan
    Rating: 5 out of 5
    Review left on 31 Jan 2024

    Smart light installation

    Installation of 2 smart switches, one of which needed a neutral wire. Jonah was on time, polite, efficient, helpful, and did a fine job. Highly recommended.

    Answer from pro:

    Smart switches are very popular now, and make lighting control much more convenient...... Jonah is one of our resident experts on the subject , and is a great asset to our team. Thank you for the review Ilan, and we look forward to helping you again when you need us.
    Reply created 5 Feb 2024
  • HomeOwner
    Rating: 5 out of 5
    Review left on 6 Dec 2023

    Bathroom out failure

    None of the bathroom outlets were working. They came in, tested everything and replaced all the fixtures. Working again!

    Answer from pro:

    Thank you Rick for taking the time to review your experience with Captain Electric.. We were happy to help out.
    Reply created 12 Dec 2023
  • Customer of Captain Electric
    Rating: 5 out of 5
    Review left on 28 Nov 2023

    Amazing job at short notice

    We had work done by someone else that didnt meet code. After chatting with Captain Electric they sorted everything out in a day. Their inspection and quote were detailed and well explained, and the work was quick and thorough. Wish we had gone with them in the first place! Also, they worked around our schedule and made it so much less painful.

    Answer from pro:

    Ontario Canada may have one of THE MOST stringent Electrical Safety Codes in North America, and the Electrical Code is complicated. Thank you for this review, and we are happy that we could be of service and make everything safe and secure for you and your family.
    Reply created 7 Dec 2023
  • Grace & Gareth
    Rating: 5 out of 5
    Review left on 13 Oct 2023

    Upgraded service from 60 to 200 amps

    We have hired contractors in the past and must say that we were blown away by the quality of service we received from Captain Electric! From our initial email of asking for a quote, all the way to the end, they were consistent in responding timely and clearly, providing us with all the information we needed in order to make decisions. Kevin came to scope out the job and provided us with a quote, and we appreciated his professionalism and willingness to answer all the questions we had regarding the work involved. On the day of the upgrade, Kevin and Terayus showed up on time and were respectful of our house as they set-up equipment to do the work. The pictures below show the quality of the work you can expect from Captain Electric. They did everything with care and we are so happy to have done this project with them!

    Answer from pro:

    Thank you Grace and Gareth. We try to be as Upfront and Straight forward as possible with our clients, and communication is key ! We appreciate this review, and it was a pleasure to work with you as well. We look forward to being of service to you again, when you need us.
    Reply created 18 Oct 2023
  • Christina
    Rating: 5 out of 5
    Review left on 15 Aug 2023

    Thank you Captain Electric!

    We hired Captain Electric to install two new bathroom exhaust fans and several potlights in our home. From initial contact to in-person consultation (including immediate quote), speedy booking to work completion and follow-up, Captain Electric exceeded our expectations! Communication, knowledge, experience, professionalism and quality of work were all top notch! Jackson, our project manager, kept everything organized every step of the way, including sub-contract arrangements with the roofer, and was available for any questions or concerns. The crew was in and out in a day with no follow-up needed. By the time they left, not only did we have both fans and all potlights installed, we had a new doorbell, wiring for several old fixtures removed, our fireplace properly disconnected for further work and a surge protector installed (which we didn't even know what an option). Thank you Jackson and Captain Electric!!

    Answer from pro:

    We appreciate the review Christina, and Thank you for taking the time to post. We talk about the importance of communication with our clients and between the office and field Electricians, and everyone on the team takes this to heart. Thanks again for the review, and we know you will enjoy the exhaust fans and new lighting.
    Reply created 17 Aug 2023
  • Liz Albrecht
    Rating: 5 out of 5
    Review left on 27 Jul 2023

    New indoor & outdoor lighting, repairs to outdoor outlet & garage.

    Fantastic experience with Captain Electric! The work was great & the team were lovely. Would definitely call again & will recommend to family & friends.

    Answer from pro:

    We know how annoying Electrical problems can be...... so we are happy to have solved those concerns for you. Thank you Liz for the review ! Much appreciated. :)
    Reply created 28 Jul 2023
  • HomeOwner
    Rating: 5 out of 5
    Review left on 30 Jun 2023

    Captain Electric electricians

    The overall experience with Captain Electric was great!!!! Tim and James arrived on time and were very professional and courteous, straightforward with pricing options, etc. for all that we needed done. I would certainly use them again. Thank you.

    Answer from pro:

    Thank you Cathy and Drew. We appreciate the review, and were happy to be of service.
    Reply created 5 Jul 2023
  • HomeOwner
    Rating: 5 out of 5
    Review left on 22 Jun 2023

    Fixture Replacement

    Absolutely the best - excellent service and and a pleasure to deal with, including the electricians and office staff. I have used Captain Electric for many years and for big and small jobs and have always been very pleased. Highest recommendation!

    Answer from pro:

    Thank you Wayne. We know there are other choices for having your Electrical work done. We appreciate the Loyalty and Commitment you have shown to our company over the years. Your comments are much appreciated.
    Reply created 26 Jun 2023
  • Customer of Captain Electric
    Rating: 5 out of 5
    Review left on 30 May 2023

    Home repairs

    Simply the best. Efficient, courteous, knowledgeable and on time. Many thanks Mitchell for a job well done.

    Answer from pro:

    Thank you Private User. Mitchell and the entire team have been super busy lately, .... we appreciate the review, and look forward to helping you again when you need us.
    Reply created 7 Jun 2023
  • Customer of Captain Electric
    Rating: 5 out of 5
    Review left on 16 May 2023

    Electrical Service

    I called end of day Friday for someone to check transformer wiring/doorbell and chimes. Dave arrived 45 mins later and addressed all issues. He explained what was needed and swapped out parts. Excellent response, clear pricing explained up front and very customer centric. I would not hesitate to recommend this company for electrical work.

    Answer from pro:

    Thank you for the review private user. We know electrical problems can be scary sometimes when you don't know exactly what is happening. We were happy to be of service to you and happy we were able to resolve the issue quickly for you.
    Reply created 17 May 2023