Vaillancourt Plumbing & Drains

Rating: 5 out of 5

Vaillancourt Plumbing & Drains reviews (358)

  • Review from Sally Mullen
    Rating: 5 out of 5
    Review left on 6 May 2021

    Professional, knowledgeable, friendly

    Vaillancourt Plumbing has done work for us in the past, so when we needed a plumber for multiple issues, they were our first go-to, and once again we were extremely satisfied, from start to finish. Spoke to a live person when booking the appointment, who was friendly and took enough information so that the plumbers were aware of what was needed when they arrived at our house. Plumbers arrived on time and were very professional and knowledgeable. They resolved our issues efficiently, showed us what they found to be causing our problems, and best of all cleaned up after a messy drain issue and left our place spotless. Excellent experience.

    Answer from pro:

    Hearing such words from our customers as "Excellent experience" continually renews our commitment and inspires our team forward. So, with much thanks, your review and rating is greatly appreciated. All the Best from E. Vaillancourt Plumbing

    Reply created 7 May 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 May 2021

    Tap replacements with ball valves

    We had two ball valves installed and a leaking outdoor tap replaced. It had to be done in two visits because the municipality failed in their appointment time and pre-test, so the main water valve had to be replaced by the Region. Vallaincourt did not charge us for the first visit, when prep work was done with a wall cut, and were gracious in dealing with the municipality. All was completed on the second visit. The service guys were knowledgeable, pleasant and efficient, and the office helpful in working around the municipality's two scheduling times for water shut off. We were very pleased that in spite of the setback it all went smoothly.

    Answer from pro:

    Always a pleasure for us to hear when we're meeting and exceeding expectations. Thank you kindly for your wonderful review. Just a call way whenever you need us again. All the Best from E. Vaillancourt Plumbing

    Reply created 7 May 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 May 2021

    New hot water b tank

    The first person in the office was very nice. She helped me in a very professional. Way. The installer was also very nice and professional. I like that they cover the carpet while coming in and out. The installer explained my bill and Warrenty to me. The 2 men that picked up the water tank were also very polite and friend I am totally happy with the service I received I would recommend this company to everyone

    Answer from pro:

    Delighted to hear of your positive experience and interactions with our team. Thank you for your feedback and feel free to call us anytime you're in need of help or simply have a question to ask and we'll be there for you. All the Best from E. Vaillancourt Plumbing

    Reply created 7 May 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 May 2021

    Plumbing

    Trevor arrived, very polite, wearing a mask. He wasn’t taken back by being greeted by 2 large dogs. He bought everything to protect the area he had to work as he was fixing a ceiling leak from my outside turn off. He explained what he had to fix, quickly did the repair. He had to increase the hole in the ceiling, apologized for having to and told me where I can get a panel to cover it up. This is the 2nd time using E.Vaillancourt Plumbing. Now have a fridge magnet with their number. They are my plumbers now, truly professional.

    Answer from pro:

    We very much appreciate your lovely review and rating and you can count on us to continue to provide you with excellent service whenever the need arises. All the Best from E. Vaillancourt Plumbing

    Reply created 7 May 2021
  • Review from Dave in Clarington
    Rating: 5 out of 5
    Review left on 5 May 2021

    Sink and Faucet Install

    We needed a new sink and faucet installed. Dave arrived on time and was professional, polite and worked efficiently. We were very happy with result and wouldn't hesitate to recommend this company.

    Answer from pro:

    Hi Dave, We appreciate hearing from you. Thank you for your positive review and high rating. We're glad you were pleased with our tech, Dave, and the service you received. All the Best from E. Vaillancourt Plumbing

    Reply created 7 May 2021
  • Review from Customer of Vaillancourt Plumbing & Drains
    Rating: 5 out of 5
    Review left on 4 May 2021

    Water Heater Inspection and Hose Bib Installation

    Great local company that has been around for years! Mark diagnosed an ongoing issue that we had been having which was related to a recent install of a water heater by a major heating and cooling company. He also installed a new hose bib for us at the front of our home. Very down to earth people that clearly take pride in their trade, are awesome at what they do and have excellent customer service.

    Answer from pro:

    Well, that certainly is a glowing review and we very much appreciate it. We're happy to hear that you were pleased with Mark's work and your experience overall. We've been here for years, as you point out, and will be for many more to come. Thank you! All the Best from E. Vaillancourt Plumbing

    Reply created 6 May 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 May 2021

    Plumbing

    I called E. Vaillancourt Plumbing company, I needed help. I recommend this company because their customer service is excellent, very helpful, and professional. Safety was in place when Trevor came to the house to fix the leak. He was professional, polite, explain the procedure of the leak and repaired it, clean and he was knowledgeable. I truly recommend this company to friends and family. Josie

    Answer from pro:

    Hi Josie, From Trevor and our whole team, thank you for your review. We'll be here whenever you need us, continuing to check all the right boxes. All the Best from E. Vaillancourt Plumbing

    Reply created 3 May 2021
  • Review from Customer of Vaillancourt Plumbing & Drains
    Rating: 5 out of 5
    Review left on 1 May 2021

    Blocked/slow main drain

    My family has used this company since the 70's. Used this company about five years ago to replace main stack, work was very well done. They arrived mid-afternoon on 12 to 4 appointment promise, very friendly, professional, expedient. Job done in an hour, they cleaned up the mess. Highly recommend!

    Answer from pro:

    The 70's... Wow. So great to hear from our long-time customers. We appreciate your wonderful comments and your many years of loyalty. We're still planning to be here for many more years to come, so you can trust that we will continue to be there for you whenever the need arises. All the Best from E. Vaillancourt Plumbing

    Reply created 3 May 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Apr 2021

    Great work, friendly staff

    We had a clogged kitchen sink that we just couldn’t fix on our own. We called Vaillencourt plumbing and they were so friendly and helpful. The technicians that came on-site were also so friendly. Thank you for helping us so quickly. I appreciated that the service cost exactly what they told me it would. No surprises.

    Answer from pro:

    Hi Jen, We get that clogged drains can be very annoying and we're delighted to have helped resolve yours. Thank you for your kind words and the trust you placed in our team. All the Best from E. Vaillancourt Pluming

    Reply created 1 May 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Apr 2021

    Basement flood

    Called in an emergency on a Saturday and they showed up fast. They did an awesome job and the cost was reasonable considering it was an emergency call on a weekend

    Answer from pro:

    Your thoughts and rating are much appreciated. Glad we could make it to your rescue and solve your emergency. If you need us again, we're here. All the Best from E. Vaillancourt Plumbing

    Reply created 28 Apr 2021
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