Vaillancourt Plumbing & Drains

Rating: 5 out of 5

Vaillancourt Plumbing & Drains reviews (358)

  • Review from terry laffier
    Rating: 5 out of 5
    Review left on 11 Apr 2021

    service

    I phoned around 3:30pm because the toilet was running quite heavily and spraying out the top. The nice lady on the phone said one of the plumbers was just finishing a job and she would try and catch him and send him over. He was here in around a half an hour. That was a relief. He was polite, knowledgeable, professional and quick too. He also tightened another tap that was loose n/c. He also gave me some good advice for future work that I need done. I am extremely happy with all aspects of the work.

    Answer from pro:

    Hello Terry, Consistency of service - streamline, friendly and timely - from office to field staff is something we work hard to get right. We ,therefore, appreciate you recognizing us for our efforts in this area. We Hope to hear from you again, if ever another plumbing issue arises. Thank you. All the Best from E. Vaillancourt Plumbing

    Reply created 12 Apr 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Apr 2021

    Shout off values

    Shane was great show up right away new exactly what the problem was fixed the problem in a timely cleaned up after the work was finished and even checked on a few other things to make sure we were all good.

    Answer from pro:

    With much thanks, we appreciate your kind words and shout-out to Shane. We look forward to the next time we can again be of service to you. All the Best from E. Vaillancourt Plumbing

    Reply created 10 Apr 2021
  • Review from Customer of Vaillancourt Plumbing & Drains
    Rating: 5 out of 5
    Review left on 9 Apr 2021

    Plumbing install

    David arrived ready to install. We needed adjustment to shape of counter opening and change from two to one drain pipe. We changed from two sinks style to rectangular single sink and new faucet. He was courteous and professional and answered any questions we had. He left our home clean and tidy and removed the old sink, faucet and boxes and packing material from the replacements. We wouldn’t hesitate to use this company and David in particular, for any plumbing needs in future.

    Answer from pro:

    Thank you for your lovely review of our service and Dave in particular. He certainly knows his stuff and is a great asset to our team. We hope you get many years of use and enjoyment from your new sink and faucet. All the Best from E. Vaillancourt Plumbing

    Reply created 9 Apr 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Apr 2021

    Replace toilet

    Plumber did a great job removing and installing new toilet and replace stop valve. Very friendly service and would definitely use them again for any plumbing needs.

    Answer from pro:

    Given the ever quickening pace of modern day living, we consider friendly service with a friendly smile more important than ever. We appreciate be recognized for it. Thank you and... All the Best from E. Vaillancourt Plumbing

    Reply created 8 Apr 2021
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 8 Apr 2021

    Shower Diverter

    Vaillancourt was quick to respond and while they didn’t have the part in the same finish as ours, they supplied a different one to get the shower working while they ordered our specific part.

    Answer from pro:

    Hello Mark, Thank you for your review. We'll be back to finish up as soon as your part arrives! We carry a wide array of parts for the most common faucets in our trucks but, with so many faucets and finishes available today, we sometimes have to order a replacement part. Thinking back to when I started in the trade, many years ago, it's amazing how many faucet options are on the market today. Walk into a box store today and it's like a wonderland of selection and then two years later it all changes again. Upside is consumers have a wonderful array of selection; the challenging side is there are warehouses overflowing with tens of thousands of replacement parts which need to be sourced for repairs. In any event, we love what we do and are glad you called us. All the Best form E. Vaillancourt Plumbing

    Reply created 9 Apr 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Apr 2021

    16 years of service

    Brian and his team at Vaillancourt Plumbing have been servicing us for the past 16 years at the Jubilee Pavilion. They have always given us their immediate attention and knowledge to maintain our facility. our needs have always been met!!!!!! They have been a staple of our community for many years and wish them many more years of success!!! Danny Owner/operator Jubilee Pavilion

    Answer from pro:

    Hi Danny, We are so pleased to have worked for you all these years. You and your team at the Jubilee have always been so courteous, respectful and friendly to work for... the ideal customer. Further, our team is looking forward to the end of these covid days so that you can get back into full swing and we can return to your patio basking in sunny days enjoying great eats! All the Best from E. Vaillancourt Plumbing

    Reply created 8 Apr 2021
  • Review from Mike Barr
    Rating: 5 out of 5
    Review left on 29 Mar 2021

    Bathroom

    We couldn’t turn the handle for the hot water very well, it stuck and was hard to turn. Called another company who wanted to cut into our tub liner and charge lots of money for this. Vaillancourt came in and did the job quickly and neatly. All this without cutting into our tub liner. Thank you Vaillancourt. We would highly recommend them for any work.

    Answer from pro:

    Hi Mike, We appreciate hearing from you. Thank you for your words. We're always looking at our jobs from our customers' point of view. If we can find a cost effective solution, you can trust we will bring that to your attention as we did on your job. Call us anytime. All the Best from E. Vaillancourt Plumbing

    Reply created 31 Mar 2021
  • Review from Customer of Vaillancourt Plumbing & Drains
    Rating: 5 out of 5
    Review left on 24 Mar 2021

    Main valve leak, shower cartridge replacement

    Tried replacing the cartridge on a shower stall myself & I couldn't get it out. When I turned the house main back on, the main valve was now leaking! Lol Called around to get a pro in asap & Vaillancourt came to the rescue. They sent Shane who was very friendly & professional. Had my issues fixed up in no time. First time using this company but I've seen their Van's around town for years. These guys will be first on my list to call from now on. Very pleased with E. Vaillancourt plumbing!

    Answer from pro:

    Happy to have made - earned - first place on your list. Thank you for your thoughtful review. We appreciate hearing from you. All the Best from E. Vaillancourt Plumbing

    Reply created 25 Mar 2021
  • Review from Customer of Vaillancourt Plumbing & Drains
    Rating: 5 out of 5
    Review left on 23 Mar 2021

    Drain unclogging

    Shane was very professional and was fast and efficient. He was very polite and explained everything to me. He didn’t leave a mess. Great service!

    Answer from pro:

    Shane is valued member of our team and often requested. We're glad you a great experience with our service. Thank you kindly for your review and we look forward to the next time we can be of help to you. All the Best from E. Vaillancourt Plumbing

    Reply created 24 Mar 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Mar 2021

    Excellent service! I highly recommend!

    I highly recommend Vaillancourt Plumbing. They do professional work and have a very friendly and helpful staff. I've always found their plumbers to be knowledgeable and polite and I really appreciate the way they cleanup after the job is complete.

    Answer from pro:

    Hello Luthchie, Your praise is very much appreciated. We're always reaching to take our service to the next level and it's great to hear we're succeeding with our efforts. Call us anytime. All the Best from E. Vaillancourt Plumbing

    Reply created 22 Mar 2021