TWG Landscaping & Property Maintenance Inc.

Rating: 4.9 out of 5

TWG Landscaping & Property Maintenance Inc. reviews (222)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Dec 2018

    Lanscaping of back yard including: removing and replacing lawn & retaining wall, building a shed pad and putting in a walkway and patio around a deck.

    Although it would have been nice to have a site sketch, the nature of the retaining wall being built from approximate 18" x 36" rough stone blocks meant sorting out layout issues as work proceeded. The owner and crews were easy to work with and any issues or design changes were sorted out quickly on site.

    Answer from pro:

    Thank you Dave for sharing your thoughts...We appreciate it very much. I will pass on to Todd that feedback as he will sometimes just assume the layout is natural and we go with the land and the stone as able, as i believe your comment indicated somewhat however, it does help the homeowner to have an idea and often is a good tool to help with their input prior as well. Wishing you and yours a very happy holiday season. Cheers Tammy Gould

    Reply created 12 Dec 2018
  • Review from Michael
    Rating: 5 out of 5
    Review left on 3 Dec 2018

    Front Walkway

    Replaced breaking/cracking flagstone with interlocking brick. We are so happy with how our new front walkway looks! TWG did an amazing job and worked very fast. We have a lot of plants and bushes planted around the walkway and none of it was disturbed. They were able to make the new walkway exactly fit the footprint of the old one. Highly recommended.

    Answer from pro:

    Thank you for your review. Great to hear all went well, I will pass on to our staff and look forward to serving you again. Cheers, Tammy Gould

    Reply created 4 Dec 2018
  • Review from Brian Smith
    Rating: 5 out of 5
    Review left on 2 Dec 2018

    Landscaping

    We had a boulder wall installed in our front yard and the lawn levelled.TWG did a great job.Thank you

    Answer from pro:

    Thank you for the review Brian, we will pass on to our staff. Always good news for them. Cheers

    Reply created 4 Dec 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Nov 2018

    Front interlocking walkway and full stair replacement

    Simply outstanding work is what I can say. Efficient with their employees where the job required 2 guys they showed up and worked hard. When the stairs had to be installed 5 extra guys plus Todd. Todd saw the design I wanted and surpassed my expectations. They were very quick in completing the job starting on a Monday and finishing by Thursday. The one thing I will strongly suggest is book todd early or you will have to wait. I know my patience was rewarded with a very quality job.

    Answer from pro:

    Thank you John for the lovely review and for your patience. We have had a trying year with the weather from heat to rain to snow, Mother Nature is sure having her fun. We do like to stress too that at times we have jobs that will change things or add and not always in time to avoid delays. Sometimes the additions make sense to wait and rebook and sometimes they will cause more problems or costs to do so and that will delay work as well...all part of the evolving projects that are always unpredictable but also always rewarding. Cheers and enjoy your new project, it was a pleasure. Tammy

    Reply created 3 Dec 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Nov 2018

    Backyard landscaping.

    I needed to have a ponding issue and regrading issue rectified. Todd and his Team were not only efficient but VERY CLEAN. They completed the work in a reasonable amount of time. I look forward to having my next project taken care of by them next Spring. Thank you once again TWG Landscaping for taking the fear out of using contractors. :)

    Answer from pro:

    You are most welcome. We know first hand the scares and issues of using contractors. It is refreshing to know that you did not suffer through the process and we will do our best to continue serving up pain free services ;D Until next year, cheers. Tammy GOULD

    Reply created 17 Nov 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Nov 2018

    Front Walkway - Interlocking Pavers

    We wanted to have a front walkway installed and contacted Todd Gould from TWG Landscaping. We were impressed by the excellent reviews of his work on Homestars and contacted him for a quote. Our first meeting with him confirmed all the good things stated in the reviews. He was on time, explained what would be done and provided a fair and reasonable quote for the job with stated time lines. Todd was very professional and answered all of our questions to our satisfaction. There was a slight delay due to adverse weather conditions but Todd and his team worked around these conditions as best as they could so that the job was completed with the minimum of delay but without sacrificing quality of workmanship. They were efficient, polite and cleaned up when they were done. The end result was a walkway which was very pleasing to the eye and we were absolutely delighted with the overall experience which was completely stress free. Thank you, Todd and you can be sure that TWG will be our first choice for any future landscaping work. Tony J in Ajax.

    Answer from pro:

    Thank you Tony for the great words. The weather has not been at all cooperative this year and that is unfortunate for all companies to contend with. The end results did come out amazing and that coupled with a satisfied client is all we can ask for. Enjoy. We look forward to serving you again. Tammy Gould

    Reply created 15 Nov 2018
  • Review from Roxanne Spence
    Rating: 5 out of 5
    Review left on 9 Nov 2018

    Landscaping Front Garden

    After having a front deck rebuilt, I wanted a natural look to replace the huge open space left by several old evergreens that were removed. I left it up to Todd, with the information that I wanted stones and a natural look. He came up with a design, and although job was slightly delayed, (mostly due to weather), the stones went in and look amazing, however we will plant in the spring due to the weather. Todd and Tammy have been good to contact and easy to correspond with, and I look forward to seeing the completed project in the spring because it already looks so amazing!

    Answer from pro:

    Thank you so much for the review Roxanne. Most appreciated to hear that you are pleased. It always makes for an easier and rewarding end result to hear feedback. See you in the spring for the finishing Tammy

    Reply created 9 Nov 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 31 Oct 2018

    Front walkway and landscaping

    Owners Todd and Tammy Gould are amazing to work with. Friendly and professional service. The crew were amazing, they take pride in their workmanship and extremely friendly. They were considerate of my neighbours not to interfer with their properties while working on mine. I highly recommend them to anyone looking for excellent service, beautiful workmanship and deliver exactly what is agreed upon. I have another project that needs doing and I will definately be calling them again.

    Answer from pro:

    Thank you for the wonderful review Daphne, I will be sure to share with our staff as well. Getting good reviews do not just involve the staff and company but the client as well. Knowing what one wants to do and having confidence that we are capable of doing it while entrusting us with your single biggest investment is huge and a definite factor. We are happy to have met your expectations and look forward to our next project together. Rest assured your referrals will be well taken care of as well, thank you . Tammy Gould

    Reply created 5 Nov 2018
  • Review from Doreen Crichton
    Rating: 5 out of 5
    Review left on 21 Sep 2018

    Front steps and walkway.

    Todd and his team did an amazing transformation to our front entrance. The design and work was above and beyond my expectations. Don't waste your time searching for quotes from other companies these guys are the best. Thank you Todd

    Answer from pro:

    WOW, thank you so much for your amazing comment! Our staff will feel extremely proud to hear this. Most appreciated. We are always pleased to hear that we have accomplished your desired results and our goals are met. Win Win for all for sure. All the best from the gang.

    Reply created 24 Sep 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Sep 2018

    Front Landscaping

    Wow! Wow! Wow! From the beginning right to the end, Todd, Tammy and their team were fantastic! Our project included front porch covering, driveway border, walkway, front step and pillar. We first met with Todd for an appointment quote and were impressed by his genuine personality. He is a very knowledgeable professional and was true to his word. When the work commenced, his team worked their skillful magic. Keeping everything orderly and within the time estimated. Todd even came out to help them sometimes and was always available to explain the process or answer any questions we had. The high quality of materials used, the construction, plan and work done is simply outstanding. We get compliments from all our neighbours and we would without a doubt strongly recommend anyone looking for high quality workmanship to reach out to TWG. We will be looking forward to dealing with them again for our next landscaping project next year. Thank you very much Todd, Tammy and Team at TWG!

    Answer from pro:

    Thank you Dennis for taking the time to share. We will share your kind words with our staff who truly do make the entire process experience. Todd and I are pleased to hear and certainly could not ask for easier clients to work for. We welcome the opportunity to serve you again. Cheers and enjoy.

    Reply created 20 Sep 2018
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