Victorious Carpet Installation & Repair Services

Rating: 5 out of 5

Victorious Carpet Installation & Repair Services reviews (1077)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 May 2013

    Carpet repair

    We were extremely impressed by this company when we called them about a bleach stain on our berber carpet. Mark and his staff treated us like valued customers even though it was a small job, and devoted an inordinate amount of time to making sure we knew all the options for treating the stain, as well as the pros and cons for each. We also very much appreciated that Mark was always available to talk if we needed clarification on anything, and was extremely honest about what to expect in terms of results. In the end we are very happy with the repair job that they did and will definitely use them again. Thank you for everything!

    Answer from pro:

    Hi Sonia, Thank you very much for sharing your thoughts about our services. It is our pleasure to ensure your overall satisfaction. We aim always to treat our clients the way as we like to get treated when we hire a tradesman. Again, thank you for your business and for the review. Best,

    Reply created 28 May 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 May 2013

    New Carpet on stairs

    Mark came by and gave us a lot of information on carpet. He is very knowledgeable and thorough. The installer showed up on time and did a great job. I definitely would recommend this company for any carpeting needs that you have

    Answer from pro:

    Hi Tobey, Thank you very much for this review. It was a great pleasure meeting you guys. Please feel free to contact us at anytime, if you have any questions or concerns.

    Reply created 28 May 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 May 2013

    Boat Carpeting

    Last year I had a flood in my boat and the carpeting was ruined. I searched on carpeting companies that did boat installations and Victorious Flooring was one of the very few that I found. The carpet was installed last weekend and I couldn't be more delighted - it looks wonderful. Mark Aydin and his installation staff couldn't have been more friendly and helpful. They delivered what they promised, showed up on time and did a great clean up job. I'd highly recommend Victorious Flooring whether you are looking to install in a boat or a home.

    Answer from pro:

    Hi Joe, thank you very much for sparing your time from your busy schedule. As one of the few marine, boat and yacht carpeting contractors available in Toronto, there is no bigger reward than seeing our clients happy by choosing us. Thank you again for your business and looking forward for your future projects. Please visit our blog at http://www.victoriousflooring.com/carpet-installation-repairs-blog/ for some important tips and maintenance ideas. Thank you,

    Reply created 28 May 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Apr 2013

    Carpet installation on two stairs & landing

    Mark was very quick to respond to our quote request. We scheduled an appointment and he brought over samples to look at. At first we were also going to carpet two bedrooms and a hallway, but Mark suggested we refinish the hardwood instead of carpet over it. Not many companies look out for the consumer like that - he could have easily done as we initially requested and made a few more extra bucks. We are grateful for his honesty. His installer showed up on time and had the job done in a matter of hours. He was friendly, tidy and did an excellent job. We would certainly use this company again and have no reservations about recommending them.

    Answer from pro:

    Hi Chris, Thank you for sparing your time. Remembering My Late Father Quotes.... "Be a bad salesman but an honest businessman". We know that each and every project has our signature and like to ensure that your overall experience will exceed your expectations. Thank you again for your comments.

    Reply created 25 Apr 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Apr 2013

    Carpet install in 3 rooms

    I set up an appointment with Mark to provide an estimate to remove and replace carpet in 3 rooms. Mark was very professional and provided some tips for some other problems I had with existing carpet. My husband and I decided to proceed with Victorious. We had one installer arrive today and I was surprised, as I was waiting for a whole crew to show up. Well, I was speechless, Mark's installer did all the work on his own. He notified me when he was on his way. He was prompt, worked hard, cleaned up afterwards and did a beautiful job! Mark also followed up afterwards to make sure we were happy with the results. Thanks again Mark and our Installer!

    Answer from pro:

    Hi Anne Marie, Thank you for your time to share your experiences with us. We wish you a happy and healthy life with your family in your cozy home. Thank you again for your business. Best Regards, Mark @ www.victoriousflooring.com

    Reply created 25 Apr 2013
  • Review from Dawn Dawson
    Rating: 5 out of 5
    Review left on 13 Apr 2013

    Stairway carpeting

    Mark was knowledgeable and recommended Peter when I asked for someone to remove the squeaks from my stairs. The installers were great guys and worked hard even though one of them was sick.

    Answer from pro:

    Hi Dawn, Thank you for your time and for the review. Your business is highly appreciated. Just for your information, after few days of your installation, your 100% Nylon Plush carpet costs have increased more than 10%. Good timing. Best Regards,

    Reply created 25 Apr 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Apr 2013

    Carpet installment

    We recently had water problems in our basement and had to lift the carpet and have re-installed. We emailed Mark who replied within minutes on what to do to ensure we didn't damage our carpet. When it came time to put the carpet back down he sent a very professional and friendly team to do the work ! I have to say that Mark and the Victorious team are by far one of the best businesses I've dealt with in the GTA! Thank you again

    Answer from pro:

    Hi Gratia, There is no greater reward than servicing to our previously satisfied customers. We are truly sorry for the water damage in your basement. I am pleased that you have taken my advice initially to use a suitable product for your basement. This way you were able to salvage and re-use your carpet. Thank you again for your review. Best Regards

    Reply created 25 Apr 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Apr 2013

    Replace damaged broadlooom

    Great work on a very small job (hard to interest some contractors in the small jobs). Made an appointment in short order and arrived on time (I've recently been through a reno where no one showed up on time). Extremely responsive and followed up immediately to make sure I was satisfied. Neat, helpful, prompt and took away the old piece of carpet. Excellent service. Highly recommend.

    Answer from pro:

    Hi Susan, Small job like yours are the best advertisement opportunities for us. It is the best way to introduce our services to clients like yourself. Thank you again for the review. It really helps us to stand out from our highly competitive industry. Thank you.

    Reply created 28 May 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 31 Mar 2013

    Carpeting

    My husband and I moved into our home three years ago and the previous owners had MANY pets that had left their marks on the carpet. With a baby on the way, we decided that it was time for a change. We went with Victorious Flooring after reading the glowing reviews on Homestars and were not disappointed. Mark came to our home with helpful advice, a professional attitude and several samples for us to look at and compare. We went with a beige, Berber carpet and we are so very happy with the final result! The guys that came to do the installation were friendly and completely committed to ensuring that everything was installed to the highest standard (they were in our home for nearly 11 hours getting it right!). Mark stopped by throughout the day to check the work and ensure we were pleased with the product and the service. This company is one of the best that we have ever worked with. I wouldn't hesitate to recommend them to anyone in the market for a new carpet! You won't be disappointed in Victorious Flooring.

    Answer from pro:

    Hi Jenni, Thank you very much for your business and sparing your time to write this review. I highly appreciate your time. Please feel free to contact us at anytime if you have any questions. Thank you!

    Reply created 2 Apr 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Mar 2013

    4 bedrooms , hall, and staircase

    We needed to replace our 24 year old carpet upstairs and looked and researched in length. Mark was very helpful in making our decision .His professionalism provided us with the confidence to make our choice . All was completed within our time frame . The installers' workmanship was of the highest quality.

    Answer from pro:

    Hi Diane, Thank you for your time to write this review and for your business. It was a great pleasure doing business with you.

    Reply created 2 Apr 2013
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