What A Pane Inc. (Door Inserts)

Rating: 5 out of 5

What A Pane Inc. (Door Inserts) reviews (465)

  • Review from Tennika Samuels
    Rating: 5 out of 5
    Review left on 19 Mar 2019

    Stunning Wroght Iron Door Inserts

    I heard about What A Pane from friends and family over the years. My mom had 3 of her homes’ doors done by What A Pane. What I liked most about the company was that Barry, the owner, always remembered my mother and if she had an issue he was there to answer her question. What A Pane offered many choices at reasonable prices. Besides amazing customer service and spectacular communication- what I liked most is that Barry never persuaded me like a salesman would. He let me think about my design and offered a free quote. 6 months later I decided on a design and never once did he pressure me. I told him that money was a little tight during the Christmas Holiday period and he offered other payment options for me to still have my door installed. The door is gorgeous! It’s worth every penny. Barry and his team worked fast and were very professional. They cleaned up after themselves and were happy to address any of my questions. I highly recommend What A Pane! You won’t be disappointed! Than you again Barry!!

    Answer from pro:

    Angeline, Glad we could be of service and help to you in getting your door inserts done. Thanks for choosing us once again! What A Pane Inc.

    Reply created 20 Mar 2019
  • Review from Customer of What A Pane Inc. (Door Inserts)
    Rating: 5 out of 5
    Review left on 24 Feb 2019

    Front door insert

    What A Pane recently switched out my front door glass panel and I couldn’t be happier. Very professional, friendly and reliable. Wouldn’t hesitate to recommend them to anyone! You won’t be disappointed.

    Answer from pro:

    Nice to hear you were please with our work. Thanks for the great review! What A Pane Team

    Reply created 25 Feb 2019
  • Review from A
    Rating: 5 out of 5
    Review left on 11 Feb 2019

    Door Window Insert

    What A Pane delivered on what they promised. They had the door insert done on time and did a good job of communicating information. Installation was done well and efficiently. The door insert looks fantastic and it definitely adds value to my home. I'm already considering having Barry and his team come back to do the back door and would recommend their work and products to others.

    Answer from pro:

    Thanks A, Great choice of design for your home and for sure, let us know if we can be of further help. Barry at What A Pane

    Reply created 11 Feb 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Feb 2019

    Great work!

    Just a fantastic experience from start to finish. Professional, friendly, prompt, courteous and most importantly - a job well done! Great quality work and well priced. Will recommend to my friends for sure. Thank you and keep up the good work.

    Answer from pro:

    Sharri, Thanks for choosing one of our new What A Pane designs. It certainly looks good on your home. What A Pane Team.

    Reply created 12 Feb 2019
  • Review from Customer of What A Pane Inc. (Door Inserts)
    Rating: 5 out of 5
    Review left on 6 Feb 2019

    Door Insert

    Barry from 'What a Pane' was courteous, professional and prompt. He was able to help me choose the door insert over the phone while I looked at the online photos. I found this to be a real time saver, as it was one less day to be home for an appointment. I chose a full length insert which worried me because my original insert was only 3/4. Barry assured me it would be a quick job to cut the door and install the new insert. On the day of installation, everything was completed in less than 30 minutes, and there was no mess left behind. Awesome customer service, product and installation!

    Answer from pro:

    As a company, we try to keep two or three pairs of every design in stock at our facility. With this, we can offer same-day installation on a host of products, as opposed to our competitors, who have to purchase from a wholesaler. Our website offers quick and easy access to our designs and photos of installations and as you said, makes it easy to choose on-line. Thanks for the kind words! What A Pane Team.

    Reply created 8 Feb 2019
  • Review from Customer of What A Pane Inc. (Door Inserts)
    Rating: 5 out of 5
    Review left on 5 Feb 2019

    Front door glass change and side panels.

    It was a job well done. They were very professional and we are extremely happy with the service. The glass looked exactly what we ordered and we highly recommend them for the service.

    Answer from pro:

    A perfect design for your home. Apologies we couldn't install earlier due to the very cold weather, but the final result is perfect. What A Pane Inc.

    Reply created 7 Feb 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Feb 2019

    Wrought Iron Glass Door Inserts

    Great service and extremely professional company. From my initial inquiry to installation, the owner was very professional and patient in answering my questions. I am very pleased with my glass door inserts and the service. I would definitely work with them again and recommend to friends/family. Ali

    Answer from pro:

    Ali, we do our best to provide honest and accurate information, prior, during and after our installations. Thanks for choosing us for your door inserts. - What A Pane.

    Reply created 6 Feb 2019
  • Review from Customer of What A Pane Inc. (Door Inserts)
    Rating: 5 out of 5
    Review left on 28 Jan 2019

    Custom Wrought Iron Glass Inserts for Door, Side Light and Transoms

    My son used this company for his inserts roughly 9 years ago. When I contacted them, they immediately responded to coming out for measurements, and we reviewed a few possibilities on line. I had a certain image in mind. They worked with me to come up with the perfect design. As this was custom, & over the holiday season, it took a little longer to get them, but was absolutely well worth the wait, and the pricing was extremely fair. The installation team was excellent, plus they clean up after themselves! I could have used a local business but am truly happy I acted upon my son's suggestion of What a Pane. This could not have been a better experience.

    Answer from pro:

    It was a pleasure working with your on your unique design. Thanks for choosing us.

    Reply created 30 Jan 2019
  • Review from Daryl Coney
    Rating: 5 out of 5
    Review left on 28 Jan 2019

    Front door and sidelite Insert Replacements

    They had a showroom that allowed us to view options. Many competitors had only online sites. They provided exactly what was promised, a few days earlier than expected. All staff was courteous and respectful to us and our property. Price was very competitive. When we were shopping around event the competitors gave them high praise. Installation was performed professionally. All materials are top notch. Everything exceeded our expectations! No hesitation recommending them

    Answer from pro:

    Daryl, Yes we are one of the few companies that has an official, staffed showroom for door inserts. Thanks for the review and look forward to working with you again on your back door glass.

    Reply created 31 Jan 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Jan 2019

    Wrought Iron Full Length Insert

    What a Pane was extremely professional and very helpful! From the start with all our questions to the completed install. Work was quick and completeled professionally. We were very impressed and will highly recommend their services.

    Answer from pro:

    Thanks , we strive to have a strong communication ethic with all our customers. It was a pleasure working with you on your project.

    Reply created 11 Jan 2019
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