Luc's Roofing Ltd

Rating: 5 out of 5

Luc's Roofing Ltd reviews (281)

  • Review from Bill Barclay
    Rating: 5 out of 5
    Review left on 16 Nov 2011

    roofing verandah (latest)

    I found Luc's Roofing back in the 1990's, after I bought my 1907 era house in downtown Toronto. They did an excellent job then, and they have been there for me ever since. Luc and his son Ben are straight-up, honest, wthout BS, and they get the job done professionally, cleanly (no bits and pieces left on the ground) and quickly. I have recommended them to neighbours since the 1990's, and I think that at least 8-10 houses down the street have been done by Luc's since, and are happy with the results. I agree with all the positives in the other reviews I have read on this site. Not the cheapest (don't go there), and not the most expensive. I recommend these guys highly.

    Answer from pro:

    Hi Bill, so glad we've had this long-lasting relationship with you and been able to service you in your roofing needs for all these years. We've appreciated your comments over the years and thank you for your excellent review!

    Reply created 17 Nov 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Oct 2011

    Complex roofing job

    These guys are pros - nothing to complain about. I wish more contractors were like this - thorough, exacting, efficient, knowledgeable and friendly. Ben took excellent care of us throughout the process.

    Answer from pro:

    Awesome! Ben is a truly service-oriented consultant and we're pleased that you were so happy with the job.

    Reply created 17 Apr 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Oct 2011

    Highly complex flat roof replacement with skylight

    These guys are phenomenal - I don't even know where to start. Ben, Luc's son, came to quote the job. Most roofers would just stand and eyeball the roof from a comfortable vantage point. Ben's line is: "do you mind if I put a ladder up?" Within SECONDS, he'll perched on the highest point of your house like an eagle to get a good, bird's eye view of the situation! In fact, his descriptions of the issues, work to be performed and approach were so precise and insightful, I decided to hire him on the spot. The job was highly complex - all kinds of corners, angles, walls, dimensions, skylights, railings and very few drains, necessitating precision sloping to ensure the roof drained properly. (After the job, Ben confessed it was one of the toughest roofs his team had tackled in YEARS!) So how did it go? Well, Ben knew I wanted to get going and found a way to slot me in a week earlier than expected. The crew arrived in a sparkling clean truck loaded with carefully organized supplies. Unlike the previous roofer that had been arguing with each other all day, these guys worked silently and steadily. The only sounds were of a precision roof being built. All the seams fit together beautifully ... the sloping was exact ... the capping immaculate. Deficiencies in past roofs were found, communicated and corrected without issue. Ben would pop by several times a day like a skilled project manager to monitor progress, keep me abreast of what they were seeing and checking my preferences on how they were addressing the issues. I can honestly say I was never in the dark about what was going on. Ben jokingly mentioned that his guys knew enough in carpentry to build an entire house. After seeing the roofing, I believe it! So how did it turn out? Well, after heavy rainfall, there is basically NO WATER left on the roof -- it all drains out with near perfection. In terms of the price, I think Luc's is good value. Not the cheapest, not the most expensive. But for a mid-range price, you get top-class work. These guys are straight shooters, and inform you upfront on the quote what's fixed and where there may be some variation based on issues they anticipate. Overall a fantastic experience. No regrets ... excellent work. No hesitation to recommend. I wish more contractors were like this!

    Answer from pro:

    Wow, thanks for the great and very detailed review! Yes, Ben and the crew members are second to none. We are definitely proud of them. They take service and quality to heart so that customers like yourself end up with an excellent product.

    Reply created 11 Oct 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Aug 2011

    replacing flat roof

    We have just had our flat-roof done by Luc’s roofing, and are extremely impressed with the quality of work and the professionalism of Luc & his team. We appreciate the time that Luc took to explain what needed to be done, and how up-front he was about circumstances that could cause changes to the cost. As it was, when they tore apart our old roof, they discovered that we had absolutely no insulation up there. They managed to adjust their plan to give us excellent coverage, without changing the cost to us very much at all. The change in the temperature at our house has been immediate! Our 2nd floor used to be unbearably HOT in summer, and it would take the Air-conditioning hours to cool it down. Now, even on the hottest of summer days it stays comfortable. We’re even looking forward to winter, so we can see what a difference there is then, too!

    Answer from pro:

    It's simply great that you experienced so much of a difference in your comfort level! We're really glad that you got that added benefit, plus the security of the new roof. We take pride in results like this, thanks for letting us know.

    Reply created 30 Aug 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Aug 2011

    Roof replacment, 2 flats and mansard

    Having had recurring problems with both of my flat roofs over each of the last three years on my complicated downtown home, I needed to find a roofer with much more than your average skill and problem solving capabilities. Just getting to the parts of my tree covered, very tall house was enough to scare a few away! I have had more than 6 inspections and quotes over that time with very different assessments and price. Ben in first inspecting my roof was looking forward to the many challenges. Luc's roofing provided very detailed descriptions of the methods to be used throughout my job which was longer than the average roof replacement. Luc's quote was fair and competitive for the suggested work and final product. The quote was as well accurate and detailed properly. Luc’s roofing are simply awesome start to finish. Luc's team blast out of the truck each day, work very hard all day and apply great skill with attention to detail. This team works very hard to improve your home, communicate all the way and disappear once they’re done.

    Answer from pro:

    Hi Blaine. It was a pleasure to get this job done for you. Yes, it was a challenge, but we always look forward to being able to solve problems, overcome barriers and end up with a result that we can be proud of! Thanks for the detailed review.

    Reply created 15 Aug 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Jul 2011

    Roof replacement and cedar siding

    First things's first - Ben was fabulous to deal with. He was excellent at explaining the work that needed to be done and was very prompt at getting back to me by phone and email. Dealing with Ben made the headache of needing a new roof less stressful. This is a company that really cares about the quality of the work they do. Ben did an emergency repair for us at the last minute on a Friday, knowing that the weekend forecast called for intense rain. The actual roofing job got pushed back a bit because of weather, but that was understandable. The roof was replaced within 2 days. The cedar siding took longer than expected, but this is only because Roman is a meticulous artist with regard to cutting and placing the cedar pieces. He even took the time to make changes when I noted that I was not fond of the checkered pattern the different colours of cedar were making on a small part of the fronting. The crew was also quite good about keeping the area tidy during the work, and about cleaning our property afterwards. I have already recommended Luc's Roofing to a friend, and will continue to recommend them to others without reservation.

    Answer from pro:

    Thanks, Kristine! We're glad you had such a good experience. We pride ourselves on having estimators that really know what they're talking about and workers who take pride in what they do so as to make it as aesthetic as possible.

    Reply created 13 Jul 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Jun 2011

    Removal of three layers of shingles and installation of new shingles, flashings, ice guard.

    Unlike some of the other roofing companies who came to quote, Luc took the time to inspect my roof thoroughly before quoting. His crew was polite, professional and respectful of my property and the neighbours. They completed the work in a timely manner and left the place cleaner than how they found it. Perhaps most importantly, Luc did not try to sell me anything that wouldn't be of benefit to me.

    Answer from pro:

    We're glad you had such a good experience! We specialize in protecting gardens and making sure the property is thoroughly cleaned after a job is complete.

    Reply created 28 Jun 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 May 2011

    New Roof and ceiling on front porch

    Luc's roofing was recommended by neighbors and I met with the owner for a quote on a job that two previous companies had not been able to remedy. They fixed the unfixable and were everything you would want in a roofer. So when it came time to replace the entire roof I felt confident using Luc's. They also provided us with the name of a contractor who turned out to be just as reliable as they were to redesign the front of our house. They worked very well as a team and while we were travelling they redid the roof and their assciates redid the front our house. I totally trust this firm and would recommend them highly to anyone wanting a fairly priced honest and skilled roofer.

    Answer from pro:

    Hi Steve, it's great that we were able to fix your roof and also recommend a contractor for the rest of your home. We take great pride in our work and only recommend other contractors who would do as great a job as we would.

    Reply created 3 Jun 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 May 2011

    Install new cedar shingles on mansard roof of 100 year old semi.

    I found Luc's through Homestars and I am very happy with the quality of the work that Luc and his crew did. They arrived on schedule, were pleasant to deal with and cleaned up everything. The price was very competitive with other quotes. I am happy to recommend Luc's.

    Answer from pro:

    Hi Nancy, we want to thank you for taking the time to write a review and let us know, all round, how we measured up. It was great to be of service.

    Reply created 30 May 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 May 2011

    Roof Repair

    We had water dripping in our bedroom due to damaged shingles on our roof. Ben from Luc’s roofing came by to provide an estimate for replacing our roof. He provided an estimate that was in line with other roofing companies, but more importantly he looked at our roof and confirmed what we already believed, the shingles did not need replacement yet. He told us that he could replace the damaged shingles as well as do some cocking of nails that were visible as it wasn't necessary to do the entire roof at this time. As new home owners this was music to our ears. Ben emailed me pictures before and after of the repairs and also mentioned that while he was working on the repairs he noticed that the chimney needed cocking so he did that too! And finally, after all the rain we had a couple weeks later he emailed me to check in and confirm that there was no additional water damage occurring. We really appreciate Ben's honesty and good work. Luc's roofing did a great job and saved us money!

    Answer from pro:

    Hi Karen. It's great to hear that Ben was able to handle the necessary problems and save you the undue expense of things that didn't need to be done. Estimating the correct condition of a roof is skill and we're glad you benefitted from it! Thanks for the review.

    Reply created 28 May 2011