Tip Top Trough

Rating: 5 out of 5

Tip Top Trough reviews (711)

  • Review from Myrtle Freedman
    Rating: 5 out of 5
    Review left on 19 Oct 2020

    Very impressed!

    After not having done a proper cleaning in over ten years, I was so impressed by this service. Punctual, efficient, and affordable - they were by far better priced than other companies I checked. Great communication with their office

    Answer from pro:

    Hi Myrtle! Thanks so much for the positive feedback! We apperciate your business and kind words. Hope to hear from you in the near future! TTT team

    Reply created 23 Oct 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Oct 2020

    Cleaning

    The cleaning was done on time, the team took great care of the roof and home and cleaned up after themselves. The office was very nice and professional, answering all my questions. My inspection report was sent shortly after and detailed. I would defiantly use TTT again!

    Answer from pro:

    Hi Edan! Thanks so much! We at TTT are glad you had a positive experience from beginning to end! Can't wait to hear from you in the near future. Have a Tip Top Day!

    Reply created 23 Oct 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Oct 2020

    100% Pleased

    Fantastic Company! Tip Top Trough delivers superior, reliable, professional service with a top quality product at a very competitive price. This was a very large and complicated project and it came in on time and on budget. They also provide a very good warranty. I highly recommend this company.

    Answer from pro:

    Hi Trevor! Thanks for your kind words and sharing your experience.. we apperciate your business! Hope to hear from you in the near future!

    Reply created 23 Oct 2020
  • Review from Customer of Tip Top Trough
    Rating: 5 out of 5
    Review left on 13 Oct 2020

    Replaced Eavestroughs and Downspouts

    We did a lot of research and had quotes from a number of other companies before deciding to give the contract to Tip Top Trough. We were very impressed with this company from beginning to end. They replaced all of our existing eaves troughs, added one more, and they installed leaf guards as well. The workers were polite and very amenable to changes that we suggested as the work was being done. Even after the work was completed and they had been paid, they came back to make a few changes which we requested. Myriam, the office manager, was a pleasure to work with. We have already recommended this company to our neighbor.

    Answer from pro:

    Hi! Thank you so much for your positive feedback and kind words. We are so glad you chose TTT to do work on your property. I'm glad we were able to help with any requests you made. We hope you have a Tip Top Day!

    Reply created 23 Oct 2020
  • Review from Bob Mac
    Rating: 5 out of 5
    Review left on 17 Sep 2020

    Eaves Cleaning

    Tip Top Trough staff are responsive, professional and reliable. We have hired them before, and plan to do so for any future eaves work. We would recommend them for eaves installation and cleaning.

    Answer from pro:

    Hi Bob, Thank you for your kind word, it was a pleasure. We look forward to assisting you in the future.

    Reply created 22 Sep 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Sep 2020

    Trough cleaning and gutter guard installation

    I was very satisfied with the quality of workmanship. They took special care, to make sure they gave me the quality I was looking for. Not like some other experiences I've had. I would highly recommend TTT to anyone needing work done. And also great price, very important.

    Answer from pro:

    Hi Mastora, We are thrilled you are happy with the quality of the service and appreciate that you would highly recommend us. Have a wonderful day!

    Reply created 22 Sep 2020
  • Review from toronto homeowners
    Rating: 0 out of 5
    Review left on 2 Sep 2020

    eavestrough repair

    this company installed a new downspout last winter, which leaked immediately from the seams when the frost lifted Although we were covered by warranty we had other leaks elsewhere and wanted a second opinion rather than paying for more incompetent service. The second company pointed out that the downspout was improperly angled, which was a secondary reason for the leaking. Very disappointing.

    Answer from pro:

    Hi toronto h. I am sorry that you seem to have had a poor experience with TTT. I do invite you to please contact the office (as I wish you would have done in the first place) and we will happily refund you the money you paid for the work. We are a fair and reputable company and are happy to fix any mistakes that might have happened with our work. As I say to my clients, I will sooner service work that we have done, before starting a new job - because our priority is customer service. Giving us the benefit of the doubt by contacting us and letting us know that something was done incorrectly is appreciated. Best Myriam

    Reply created 2 Sep 2020
  • Review from jordan
    Rating: 5 out of 5
    Review left on 23 Aug 2020

    Eaves Trough Replacement

    From the first inquiry until after the job was done the customer service at Tip Top Trough was exceptional. Ally helped guide us to the proper solution for our house and followed up after the job was done to make sure we were satisfied...and we definitely were. The crew that came to replace our eavestrough was thorough, friendly and took their time to make sure the job was done right. I will recommend Tip Top Trough to anyone looking for works on their eavestroughs. It was a great experience overall!

    Answer from pro:

    Hi Jordan, It was wonderful working with you. We always strive to be as helpful as possible and it is great to hear that Ally and the crew did so. We thank you for the recommendation. Have a wonderful day!

    Reply created 22 Sep 2020
  • Review from Allan Wilson
    Rating: 5 out of 5
    Review left on 21 Aug 2020

    Cleaning of Eavestroughs and Downspouts

    The Tip Top Trough site is easy to navigate. The company responded immediately to our request for an estimate, booked the work promptly, and arrived when they said they would. They provided in advance a clear, specific outline of the work that would be done, along with costs. The men who did the work that day were on time, careful, and ensured that the eaves and downspouts were completely cleared. When an extra cost was entailed, owing to a totally blocked downspout, the company representative immediately got in touch with us to explain the extra charge before this work began. The workmen dismantled the blocked downspout, cleared it, put it back together again, and reattached it perfectly, without making a mess or damaging any of the plants in the garden. We would recommend Tip Top Trough to anyone and plan to use their services every spring and fall.

    Answer from pro:

    Hi Allan, It is great to hear that you were satisfied with the work. We look forward to working with you in the spring and fall. Have a great day!

    Reply created 22 Sep 2020
  • Review from Anya Hofilena
    Rating: 5 out of 5
    Review left on 13 Aug 2020

    Gutter and downspout replacement

    The only downside is that I had to wait to be scheduled. But once I saw how quickly they worked and how good the results are, it was worth waiting for Tip Top Trough. Excellent work. Super quick service - I did not even have time to ask for the names of the two young men who did the work. They were in and out in a flash. I also have to mention that Maureen and Ally are really easy to talk to. What more good things can be said of this company that has not yet been said? This is probably why they have a long line of customers waiting for service. Thank you !

    Answer from pro:

    Hi Anya, We apologize for the wait but are glad that in the end you happy with the service.

    Reply created 22 Sep 2020
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