Valentin was almost instantaneous in responding to my inquiry for a quote and scheduling availability on the replacement of a corroded p-trap under my kitchen sink. After sending him some pictures of the condition of the pipes, he was able to provide me with a game plan and a couple estimates based on the possibility that the more than one piece of the drainage system may need to be replaced. He was also able to schedule me in within 24hrs of my inquiry.
Today was of the repair- Valentin was diligent on keeping me updated with regards when I could expect him to arrive. As soon as he arrived, he put on a par of cloth shoe covers to ensure his cleanliness upon entering, he assessed the problem, showed me the parts he would replace and got to work right away. Before I knew it, the replacement was done, the new piece was installed and Valentin spent time ensuring all parts were tightly secured and not leaking. When drawing up the invoice, Valentin stuck to the estimate he gave me during the initial inquiry and listed out what was replaced, the results of testing to ensure the install was good, noted a 30-day warranty and a recommendation to have another part replaced sometime in the future.
Overall, Valentin was very polite, diligent, quick, honest, tidy, and a pleasure to work with. I'll be sure to use him again in the future and recommend him/Strong Pluming Co. to anyone who requires plumbing services. Thank you!