Aurora Marble And Granite reviews (20)

I just had an unpleasant experience with Aurora Marble. Our kitchen countertops were installed with relative ease (slightly delayed as they broke the first piece on the day of install, but this stuff happens) and a few issues with the actual piece, which was fixed by the manufacturer but all this was dealt with somewhat professionally. When I went to pay the final bill and gave them a heads up the day prior that I wanted to pay with my credit card, I didn't receive a response back. Upon the completion of the install, I was informed that I had to pay an additional 3% since I wanted to use my credit card. No one informed me of this in advance and when I paid the deposit a few months back, I was not charged an additional 3% and no one mentioned this at that time either. When I sent an email expressing my disappointment in their unprofessionalism in this matter, no one bothered to respond to me. Although I love my countertop, I am super disappointed in Aurora Marble's unprofessionalism upon making my final payment.

After doing a lot of research and receiving a lot of different quotes on both Quartex and Caesar Stone, we found that there was a huge variance in price between different fabricators. We found some fabricators to be really expensive but took pride in the quality of their work, while other fabricators seemed to be much cheaper but we weren't sure of their services. Aurora Marble was one of the few that gave a competitive price but also were confident in the quality of their work. We found Aurora Marble through Caesar Stone, since they were one of the few companies that carried a particular slab. They did an excellent job with the way they mitred our counters as well as the way they cut the stone. We were very happy with the installation (i.e. the craftsmanship and attention to detail) and because we were late buying our faucets, they even came back twice to drill in the holes, as we had gotten one faucet and then another for a hot water dispenser. This was just one of the many examples when the entire team was very accommodating. We felt that everyone we dealt with sincerely cared to get the job done right, even after they were paid in full. And now that everything is done, we couldn't be happier. We give this company a huge thumbs up - they deserve the perfect 10/10!

We decided to replace all three Bathroom Countertops with Quartz. From there, we decided on Silestone which we already used in our kitchen for several years. Cosentino Group distributes Silestone in Canada and their showroom directed us to Aurora Marble as one of their authorized contractors in the Markham area. The entire team at Aurora Marble was professional from consultation to installation phase. They did a much better job than our prior contractor who installed our kitchen countertop several years ago. We highly recommend Aurora Marble to anyone in the Greater Toronto Area looking for quality Marble, Granite, Quartzstone or Limestone for Kitchens, Bathrooms and Worktops at a reasonable price. Visit their showroom to see what’s in inventory for even more savings!

Steve and his team are incredible, they went out to their way to work with me to find the right countertop. One of the slabs we ordered was defective, his team found it early correcting the issue and working with us very closely. Highly reccomend them for any job.

I hired these guys last summer to widen the granite cut-out in my kitchen counter to accommodate a larger sink. All of the other companies I approached refused this job and tried to sell me a new set of granite counters. However, Aurora Marble and Granite immediately agreed and quoted me an extremely reasonable price. They were friendly, knowledgeable, and went far beyond the call of duty to ensure that this small project would be successful. The end result was even more spectacular than anything I could have ever imagined. They helped me glue in my new undermount sink and polished the granite edges to perfection. They were definitely the highlight of my renovations. If I could give them a score higher than 10/10, I would. Hire them! You will not be disappointed!

Aurora Marble and Granite not only provided us with the best price, but also provided us with great service both before and during the project. We recently completed a small space kitchen counter installation that needed to be completely within a short time frame. The staff at Aurora answered all of our questions in a timely manner, delivered and installed the counter within our short time frame as per our schedule and completed a very nice installation in our complcated small space kitchen. They were excellent at communicating project details, and they were willing to answer all of our questions. The measurement staff and installers were all very professional - providing us with a very positive experience. We would definitely use the services of Aurora Marble in the future and recommend them for your kitchen needs.

We had Aurora Marble and Granite install granite in our kitchen. Their price was very reasonable and their service was excellent. They came out to measure the next day and our countertop was installed in about 10 days. Their installers were very polite and did a great job cleaning up after.

I was redoing custom kitchen in a condo. The service was very courteous and they were very accommodating in terms of dealing with condo policies and also our hours. They were also reasonably priced as we got a few quotes before engaging them. I would recommend them to all of my clients.

We recently had the master bathroom completely renovated. Quartz tops for the shower seating, the bath surround, and an eight foot vanity were ordered from Aurora Marble. They came on time, were tidy and professional. The vanity was of complicated design and a slight adjustment was necessary. Within minutes the Manager and their cutter were at our house. They took out the top and refinished it there and then. The service and care they took was really commendable. The tops look absolutely fabulous. Great job Aurora!

I wanted to install a vanity countertop with a matching window ledge in my bathroom. I went to Aurora Marble & Granite in Markham and picked out a slab of Carrera Marble. They cut it into two small pieces for me using a pattern I had trace out onto cardboard. I also asked them to hone the marble. I picked up the stone a few days later and installed them myself. Their cut was exact and it was a perfect fit. It looks great. Amazing price also, as I purchased just over 9 sq ft and the price came out to $335, which works out to less than $37/ sq ft.