Stonehouse Property Care Inc.

Rating: 4.9 out of 5

Stonehouse Property Care Inc. reviews (137)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Feb 2013

    lawn care/repair, resod & cleanup

    We actually learned our lesson the hard way when getting our spring clean up and resod done last year. Andrew was one of the many companies to quote us on the work and told us that the estimate given was the best especially since he ensures that the quality exceeded our expectations. But we opted to go for a cheaper company (not Stonehouse Property Care) thinking there can't be much to a clean up and resod and maintenance . We were so wrong! The other company which is listed here on Homestars actually botched everything up. They removed shubbery that they claimed were weeds gone wild but were actually potentilas, didn't actually remove all winter debris and then ripped up our lawn (stomping on perennials in the flower beds) and left our yard lumpy with random slabs of sod everywhere. It was so bad that we ended up calling Andrew and his crew to see if he could re-do everything, that's when we hired Stonehouse Property Care Inc. Not only did Andrew show no hard feelings, but he did such an exquisite job on the damage control. He edged our garden beds so beautifully, evened out the lumps in the yard and properly laid down the sod. Not only did he do that, but he made sure we knew the importance of how to maintain the sod for the first few weeks, we had no idea that OCD watering was required, which is when he suggested a sprinkler system that could be timed and be one less thing for us to worry about. Andrews a great guy, super friendly, knowledgeable and does great work. We're sorry we went elsewhere first! We've been meaning to send him a review to show just how grateful we are for his work but just never got to it last summer. Thanks Stonehouse Team! - Mary
  • Review from XSF
    Rating: 1 out of 5
    Review left on 23 Dec 2012

    Lawn Resod

    Gentlemen that actually did the work were very nice and worked hard, and my lawn, for the most part was quite decent. I did mention some browning spots on my lawn after it was re-sod but they basically ignored it. I felt like they were trying to bilk more than what they originally agreed on, but they have a disclaimer that they can do that, which I'll explain. I got an estimate for work done, but was billed for considerably more. I asked for a retaining wall and was told that our conversation was based on something different than what was written in the quote, so they had to bill more than the quote. Also, I was told that because they came when it was raining, that it took longer than expected, so I had to pay for the significantly increased number of hours required to finish the job. The issue I have is that I was billed extra for weather conditions I have no control over (and neither do they) but was not offered an explanation nor an option to reschedule the work during better weather. These increases from the original quote were acceptable by them because they have a disclaimer that the quote is just an estimate and that the price may be higher than what was agreed. Personally, I never dealt with a contractor that changed the price of the quote where no change was made to the work requested. Their work itself was very good, but if you decide to go with them, I would suggest you anticipate that you may have to pay more than what you agreed to. I wouldn't recommend them for this reason.
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 28 Oct 2012

    General landscaping

    Stonehouse is a good labour company - by this I mean they work hard and are thorough on working the land. Horticultural knowledge is another story - they butchered our burning bushes and yews and didn't seem so knowledgeable on the finer aspect of pruning. A pleasant bunch of guys otherwise and decent overall.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Sep 2012

    Bald Grass - Recovery

    I called in stone house property care to lay out sod on the big area that had no grass cause of the tree i had removed. after having the tree removed i had also had the company dig down and remove the stump and because of the alot of my land was distorted from good look. well, glad tidings... this company had fixed the problem. They came on time, and did the job as promised. I am really proud and will definitely use them again for any of my needs in relation. TY
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Sep 2012

    Lawn & Garden Clean Up

    I contacted Andrew through HomeStars and he was quick to get back to me with answers to all of my questions. Andrew suggested a cleanup before starting a daily maintenance routine and we agreed upon a date for the service. Andrew's crew, led by Chad, arrived exactly on-time and began work shortly after the walk-through. When I returned from work my house had been transformed (in a very good way) and the crew was getting tidying up their work. Based on the quality level of the cleanup I have high hopes for their weekly lawn and garden maintenance.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Jun 2012

    Lawn Cutting

    I just want to vouch for Andrew and the company for their amazing job for all the lawn cutting and maintenance job last year. The men is always on time and get things done professionally. I moved to an apartment after Christmas so that is the reason why we never see each other again. However, I did recommended their service to friends and are now also his customer. Just want to say thanks once again. Lets keep in touch, Andrew.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Apr 2012

    Spring clean up

    Very easy to deal with. Great with getting back to you via email. The lawn looks fabulous- they cut the lawn, cleaned up the flower beds, trimmed the trees, etc. We are hiring them for weekly maintenance.

    Answer from pro:

    Hi Carly, Thanks again for letting us take care of your maintenance this year and reviewing for us so quickly! I look forward to making sure you have the best lawn on the block. -Andrew

    Reply created 2 Apr 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Mar 2012

    Lawn and garden care

    Andrew and company were always on time and friendly. The work done was of the highest quality, and our gardens looked fantastic all summer. I would definitely recommend Stonehouse to anyone looking for quality work at a reasonable price. We never felt that we were overcharged.

    Answer from pro:

    Hi Stephanie, Thanks for your great recommendations, I'm glad we have met and dare i say exceeded your needs. I look forward to another season with you! -Andrew

    Reply created 2 Apr 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Mar 2012

    Landscaping of backyard

    We bought our home last summer and didn't realize we had bought a jungle too. Andrew and his crew spent 2.5 days helping us to get rid of invasive plants, trim trees and plant new trees. What a difference! Thanks to Andrew and his team for a great job. This year's crop of plants are just starting to sprout, so we might be calling again soon!

    Answer from pro:

    Hi Linda, I hope the yard is looking less daunting this year, thanks so mush for your review! -Andrew

    Reply created 2 Apr 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Feb 2012

    Garden Cleanup

    I've meant to write this review for a while. I used Stonehouse when I was staging my home for sale. They came to tidy up a large back garden - overrun with fruit trees - as well as clean up a front garden. They worked extremely hard, were fast, polite and really really nice people. They also gave advice about how to deal with certain weeds and plants. I recommend them highly. my yard now is too small to use them again, but I would if I could.

    Answer from pro:

    Hi Cecilia, Thanks so much for your review, its been a while since we did the work and I'm glad we were able to make such a listing impression. I hope we can do more for you in the future! -Andrew

    Reply created 2 Apr 2012