Ecoline Windows

Rating: 4.7 out of 5

Ecoline Windows reviews (1218)

  • Review from Customer of Ecoline Windows
    Rating: 1 out of 5
    Review left on 30 Apr 2024

    7 windows, 2 patio doors

    Both patio doors froze along the bottom, when it finally melted stained the carpet and frame. Turned out they weren't sealed. Kitchen window is crooked, cut through the tile is jagged, finishing is shoddy and visibly an eyesore. See pics. Lock on the patio door broke after just a few uses.

    Answer from pro:

    We take these matters very seriously, unfortunately, we have no record or recollection of any customer experience fitting this account, nor can we verify anything about your identity from your name in our records. If you are a client of ours, we would really like to investigate this issue further, please give us a call at 780-628-2915 and our agent will help to address this matter. Thank you.

    Reply created 8 May 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Apr 2024

    Windows

    Easy process. Good crew. Good warranty. Good quality windows. Reasonably priced and different payment options

    Answer from pro:

    We were very excited to read your review and we will make sure to forward it to your project manager, installation crew and our office staff. Ecoline Windows Edmonton 780-628-2915 always strives to deliver the best possible product and service while maintaining competitive prices at the same time. Enjoy your new windows, and thank you again.

    Reply created 25 Apr 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Apr 2024

    Large Bay Window Replacement

    When I bought my home the large bay window had a crack in it. Econoline Windows was able to set up a quick and efficent consultation and able to get me exactly the custom window i wanted at a reasonable price! A year later it looks as good as the day it was installed.

    Answer from pro:

    Thank you very much for your excellent review, we can not be more happier reading such positive feedback from our customers. Enjoy your new windows and please note Ecoline Windows Saskatoon 306-500-7502 is always here if you need us. Thank you again.

    Reply created 25 Apr 2024
  • Review from Customer of Ecoline Windows
    Rating: 5 out of 5
    Review left on 21 Apr 2024

    Checking to replace a residential home Patio Door

    Nick was here to check for the size, the quality needed, and the coloring. He did an excellent job explaining the detials and has given me a fair price for consideration. I highly recommend Nick from Ecoline. John

    Answer from pro:

    Thank you very much for your positive review. It is always a pleasure to read good things about our staff. Please keep in mind, Ecoline Windows Calgary 403-668-1447 also offers a referral incentive in the event you decide to recommend us to friends or neighbours.

    Reply created 25 Apr 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Apr 2024

    Window replacement

    This is the second time I contracted Ecoline. This time I have 2 small windows replaced with 2 taller windows. The installers had to enlarge the openings by cutting through a stucco exterior wall and a cement board interior wall, then install a new sill. I was extremely satisfied with their were and the clean up. They even took the time to patch broken off stucco around the new windows. I was very satisfied with both installations. Excellent work

    Answer from pro:

    We just want to tell you that we really appreciate your business. Your feedback means a lot to us as we are passionate about providing the best service possible. We are very happy that you've found our work to be satisfactory. Please keep in mind, Ecoline Windows Winnipeg 204-272-5750 also offers a referral incentive if you decide to recommend us to friends or neighbours.

    Reply created 25 Apr 2024
  • Review from Stefan Dornez
    Rating: 5 out of 5
    Review left on 19 Apr 2024

    New window install in our home

    We changed the windows in our home last year and decided to go with Ecoline Windows and Doors. The entire process, from first inquiry to final install of windows was less than 6 months. We are pleased with the price and quality. No issues to report with the install. We would highly recommend this company.

    Answer from pro:

    We're glad you were satisfied with all aspects of your window replacement. Don't hesitate to contact Ecoline Windows Winnipeg 204-272-5750 if you have any questions about your new windows. Keep in mind also, we offer a referral incentive if you choose to recommend us to any friends or neighbours.

    Reply created 25 Apr 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Apr 2024

    Living room window

    Replaced a leaky out double pane with a triple pane window with side panels that open to allow summer breezes. LOVE it.

    Answer from pro:

    Thank you very much for your business and of course for your positive online feedback about our company. Please keep in mind, Ecoline Windows Calgary 403-668-1447 also offers a referral incentive if you decide to recommend us to friends or neighbours.

    Reply created 25 Apr 2024
  • Review from Andrew Owchar
    Rating: 5 out of 5
    Review left on 17 Apr 2024

    House Windows

    From receiving a quote to getting my windows installed was a smooth process! The triple pane windows made a big difference this past winter with little to no drafts! Installers were great even with my black lab puppy trying to take their tools. Thanks Ecoline!!

    Answer from pro:

    We're glad your window replacement went smoothly. Please contact us if you have any questions about your new windows. Keep in mind also, Ecoline Windows Calgary 403-668-1447 offers a referral incentive if you choose to recommend Ecoline to friends or neighbours.

    Reply created 25 Apr 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Apr 2024

    Windows Replacement

    Ecoline Windows did a great job with clear communication, fast work, and top-quality windows. They kept in touch throughout and followed up afterward. Highly recommend their excellent service.

    Answer from pro:

    We were very excited to read your review and we will make sure to forward it to your project manager, installation crew and our office staff. Ecoline Windows Calgary 403-668-1447 always strives to deliver the best possible product and service while maintaining competitive prices at the same time. Enjoy your new windows, and thank you again.

    Reply created 25 Apr 2024
  • Review from Michael Ohly
    Rating: 1 out of 5
    Review left on 16 Apr 2024

    Disappointed

    We dealt with Ecoline three years ago and were happy then. I ordered new doors and windows from them and am very disappointed now. Their new policy is that they won't begin work until they have the full payment, which, after this instance, I understand, as I would have withheld payment until our doors were correctly installed. With multiple issues, we have yet to be able to get the salesperson, the service department, or their scheduler to contact us.

    Answer from pro:

    We regret to hear about your negative experience with our service. Our service manager has contacted you, and the required part for the door has been reordered. Our scheduling department will contact you to schedule the service appointment as soon as the part arrives. Please accept our apologies for any inconvenience caused.

    Reply created 25 Apr 2024
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