Ecoline Windows

Rating: 4.7 out of 5

Ecoline Windows reviews (1218)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Sep 2021

    Door installation

    Good customer service right from point sale. Installer showed up on time. Installer was efficient and precise. Cleaned up all debris and mess. Installer was very thorough. Job well done.

    Answer from pro:

    We were very excited to read your review and we will make sure to forward it to your project manager, installation crew and our office staff. We always strive to deliver the best possible product and service while maintaining competitive prices at the same time. Enjoy your new windows, and thank you again.

    Reply created 23 Sep 2021
  • Review from Customer of Ecoline Windows
    Rating: 4 out of 5
    Review left on 22 Sep 2021

    Window installation

    Our project manager was knowledgeable, patient, straightforward, respectful and reasonable. Our installers were efficient and respectful. Company demanded full payment before the job was completed. Our experience of Ecoline Windows is that it is a reputable company and provided us with good service.

    Answer from pro:

    Thank you very much for your business and of course for your positive online feedback about our company. Please keep in mind, we do also offer a referral incentive if you decide to recommend us to friends or neighbours.

    Reply created 23 Sep 2021
  • Review from Andy Gregory
    Rating: 5 out of 5
    Review left on 22 Sep 2021

    Patio door

    They came on time. Very professional and were working the entire time. They went through how the doors work. I have had windows done by them before. I would recommend them.

    Answer from pro:

    Thank you very much for your business and of course for your positive online feedback about our company. Please keep in mind, we do also offer a referral incentive if you decide to recommend us to friends or neighbours.

    Reply created 23 Sep 2021
  • Review from Customer of Ecoline Windows
    Rating: 5 out of 5
    Review left on 22 Sep 2021

    Window Replacemeny

    Ivan has been great, very professional, knowledgeable, polite and helpful . it has been a great experience so far and looking forward to eventually replace all the windows and doors with them

    Answer from pro:

    We're glad you were satisfied with all aspects of your window replacement. Don't hesitate to contact us if you have any questions about your new windows. Keep in mind also, we offer a referral incentive if you choose to recommend us to any friends or neighbours

    Reply created 23 Sep 2021
  • Review from patti alexander
    Rating: 5 out of 5
    Review left on 22 Sep 2021

    Installation 23 windows

    Last week we had all of our windows replaced. We were told they would come between 9-11. 9 am they arrived and immediately started working. Ernie, Ronie and Caye were very friendly and explained everything they were doing. They said they would be back the next day around 9 and promptly 9 am they arrived and put in a full days work. The work was very good. Clean up was also very good. I would highly recommend Eco Line. Rick and Patti

    Answer from pro:

    Thank you very much for your excellent review, we can not be more happier reading such positive feedback from our customers. Enjoy your new windows and please note we are always here if you need us. Thank you again. Thank you very much for your excellent review, we can not be more happier reading such positive feedback from our customers. Enjoy your new windows and please note we are always here if you need us. Thank you again.

    Reply created 23 Sep 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Sep 2021

    Window install and service from Ecoline Windows Winnipeg

    We used Ecoline Windows twice to install new windows in our home and we were pleased with their workmanship and service each time. They kept in touch after the initial meeting at our home to keep us updated on timelines for measurements and installations. We required a few service appointments after installation and their service technicians were professional, fast and helpful.

    Answer from pro:

    We're glad your window replacement went smoothly. Please contact us if you have any questions about your new windows. Keep in mind also, we do offer a referral incentive if you choose to recommend Ecoline to friends or neighbours.

    Reply created 23 Sep 2021
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 21 Sep 2021

    service for less than 2-year-old patio door

    Our patio door was purchased and installed by Ecoline Windows in Nov 2019. The door becomes very hard to open, close and lock, condensation was built around the door last winter, and lots of caulking around the frame were peeling off. I called Ecoline Windows service last week and received the service today. The service guy was very professional. He knew the issues right away and fixed all problems. He also taught me how to perform a routine maintenance on the door so it can stay good. Too bad the initial installers didn't do a good job, but was very happy this service guy really knows what he is doing. I took one star off because of bad installation performed by the initial installers.

    Answer from pro:

    Thank you very much for your positive review. It is always a pleasure to read good things about our staff. Please keep in mind, we also offer a referral incentive in the event you decide to recommend us to friends or neighbours.

    Reply created 21 Sep 2021
  • Review from Customer of Ecoline Windows
    Rating: 5 out of 5
    Review left on 20 Sep 2021

    door and window

    We had a brand new door and sidelight installed, along with a new kitchen window. The quality of the products is outstanding, the installation was great and outstanding after service!! We Highly Recommend!

    Answer from pro:

    We were very excited to read your review and we will make sure to forward it to your project manager, installation crew and our office staff. We always strive to deliver the best possible product and service while maintaining competitive prices at the same time. Enjoy your new windows, and thank you again.

    Reply created 21 Sep 2021
  • Review from Laura Epp
    Rating: 2 out of 5
    Review left on 19 Sep 2021

    Patio Door Installation - Satisfactory at Best

    Satisfactory work at best. Patio door works, but poor caulking job, left site dirty, damaged deck and broken sensor light. The installer did not take pride in his work and continued to cut corners with each visit. He strongly encouraged me to leave a review after the install which surprised me because he clearly thought he did a great job, which tells me we clearly have different standards. Install - Very poor caulking job in some areas, was told by the installer it was due to a poor caulking job, instead of fixing the problem he just continue with the work. Garbage was left inside and outside, my deck was chipped, marked up and had caulking over it. Post-Install 1 - the installer came back and attempted to fix the caulking, he told me it is what it is, but after talking to others it seems he just didn't want to redo the work because it would take too much time. He painted the areas of the deck he chipped as well as the caulking, now my deck has blotches (more than just what is shown) from where he painted over the caulking instead of properly cleaning it. Another shortcut by the same installer. After looking everything over I noticed they never sealed the top of the patio frame, he did the sides so I believe he was hoping I wouldn't notice the top wasn't done, another shortcut. Post-Install 2 - I requested the caulking to be redone, seal the top and paint deck. Caulking is slightly better if you really look at it, top is sealed, deck was not painted but I did notice there is paint on my broom and looks like he swept some paint on the deck for some reason but the blotches are still there. My sensor light has been damaged in the process. More cut corners and damages.

    Answer from pro:

    Thank you for your feedback. It is great to know that your patio door works just fine. We promise to improve the installation process and leave your place clean and hassle-free if you choose Ecoline Windows again. Thank you.

    Reply created 21 Sep 2021
  • Review from Erin McMullan
    Rating: 5 out of 5
    Review left on 19 Sep 2021

    New window and installation

    The company is top notch! They did such a fabulous job with the installation, they came when they said they would and the crew cleaned up after themselves. I didn't have to clean anything. I have had multiple compliments on both my window and the installation process. Great Job, Ecoline!

    Answer from pro:

    Thank you very much for your business and of course for your positive online feedback about our company. Please keep in mind, we do also offer a referral incentive if you decide to recommend us to friends or neighbours.

    Reply created 21 Sep 2021