Ecoline Windows reviews (1218)

Hello Don and Rose, thank you for your positive review. We value the trust placed in our company. Please keep in mind, we also offer a referral incentive in the event you decide to recommend us to friends or neighbors.

Hello Andrea, first of all we want to apologize for the inconveniences we might caused you, We really appreciate your business and please don't hesitate to give us a call if you have any questions in the future, our Customer Care department is always here to help. Keep in mind, we do also offer a referral incentive if you decide to recommend us to friends or neighbours. Thank you.

Hello Donna, thank you very much for your business and of course for your positive online feedback about our company. Please keep in mind, we do also offer a referral incentive if you decide to recommend us to friends or neighbours.

~This is not an answer to Mr. C, but to our potential customer, because Mr. C. just doesn't want to get it. ~This is the first claim from an email which was sent to us by Mr. C to our service email: "In the two pictures from April 14/2020, I have one picture of an indoor thermometer in my living room where my bay window was installed. The temperature of the house is set to 21 degrees, yet the living room is at 26.4 degrees. Also of note, is that the outdoor temperature is also shown on that thermometer, and it is only 2.7 degrees outside; not even remotely warm outside. The second picture is from my hallway thermostat. You can see that the temperature is set at 21 degrees, but it is 24 in my house. This is not acceptable. At 2.7 degrees outside, my house cannot warm up by 3-5 degrees inside with windows that are brand new. My original windows from the 1980’s didn’t do this, so windows from 2019 definitely shouldn’t." What Mr. C is basically sayings is that the temperature is outside 2.7 degree celsius, and the thermostat is set to 21 degrees celsius, but the actual temperature inside the house is 26.4 degrees celsius and 24 degrees celsius. This is exactly how an energy efficient window should perform. When it is cold outside, for example 2 degree celsius, then inside is warm 25 degrees celsius. Even if Mr. C's thermostat is set to 21 degrees celsius it demonstrates that these windows are draft free and energy efficient. ~This is the second claim from an email which was sent to us by Mr. C to our service email: "Our windows and doors are not manufactured up to Canadian Code." Mr. C was presented with a letter from a fenestration engineer and the our production line engineer that REFUTES his claim that the windows are not up to canadian code. WE CAN PRESENT THESE LETTERS IF NEEDED. We have pictures that were taken after the window installation and are happy to show that the jobs was done in an excellent manner.

Hello there, we are happy your window replacement project went to your satisfaction. Please keep in mind also, we offer a referral incentive if you choose to recommend us to any friends or neighbors. Thank you.

Hello Tam, thank you very much for your business and your positive feedback online. It is always a pleasure to read good things about our staff. Please keep in mind, we also offer a referral incentive in the event you decide to recommend us to friends or neighbours. Stay safe and healthy.

Hello Heather, we just want to tell you that we really appreciate your business. Your feedback means a lot to us as we are passionate about providing the best service possible. We are very happy that you've found our work to be satisfactory. Please keep in mind, we do also offer a referral incentive if you decide to recommend us to friends or neighbours.

Hello Gary, thank you very much for your honest opinion about our company. We sincerely apologize for all the inconveniences that you have experienced. On a positive note, the project is now completed and your 25 years warranty is activated. Enjoy your newly installed Ecoline Windows and please remember that we are just a phone call away if you need us.

Hello Wayne, we just want to tell you that we really appreciate your business. Your feedback means a lot to us as we are passionate about providing the best service possible. We are very happy that you've found our work to be satisfactory. Please keep in mind, we do also offer a referral incentive if you decide to recommend us to friends or neighbours.

Hello there, we're glad you were satisfied with all aspects of replacing windows with Ecoline. Don't hesitate to give us a call if you have any questions in the future, our Customer Care department is always here to help. Keep in mind, we do also offer a referral incentive if you decide to recommend us to friends or neighbours.