Canaduct Duct Cleaning reviews (1560)

We recently took up residence in a lovely home in Thornhill. A healthy home is priority one with special consideration for our little boy who has just begun to walk. The veteran technician from Canaduct performed a full inspection, walked me through some important points on the furnace including how to maintain a clean filter and changing the humidifier pad once/year. This was a positive experience I can recommend.

I originally planned to have just the duct cleaning done. The technician from Canaduct told me that most annual furnace cleaning plans with big name companies, do not cover cleaning of the AC coil. Which is really a shame, because ALL air must pass through it, whether it be cool air or warm. Many forms of mold love this atmosphere, in addition Listeria, a bacterium that thrives in air conditioners. Of course, I had Paul clean it up; for a modest price I might add. Hope my short story is beneficial to the next reader.

The Canaduct duct cleaner arrived at the appointed time at my new home; a real fixer-upper. His equipment was really impressive and obviously very powerful. He explained what he was going to do, then went right to work. The return vent in floor in the hallway was so bad, he had to separate the vacuum hoses, push it into the vent, then use attachable whips and rods to suck up the years of filth. The vents hadn't been cleaned in about 30 years. He sanitized the system when he was finished cleaning. The price was very reasonable for the great work he did. He earned his tip and of course, this review.

Back in Sept Paul came in and cleaned the ducts. I saw what came out of there from old owners. did good job except he almost forgot to close the opening he made to the furnice vent. Then in Nov when we turned the heat on, no air was coming out from 2 vents in my daughters bedroom.they worked before when AC was on. Called him early Nov to come back adn see if he moved connections while cleaning the vents. Paul came back today and in a very professional manner he checked my daughter's room once again and with some adjustments on the air flow through the furnace, and some useful advise to re-direct the air flow through the vents, we got improvement on the temperature. I would definitely call him again on my next duct cleaning.

Service technician was friendly and knowledgeable. He called ahead to verify that I had available parking in front as well as to confirm my appointment. He cleaned the ducts thoroughly and showed me the results. I was pleased with the service that we received.

The technician called while he was on way, apologizing for being a little bit behind time. Understandable given rush hour traffic on a Friday afternoon. He did a very complete job, and left the air in the home smelling and feeling so much cleaner. Thank you Canaduct. I was not disappointed.

Duct Cleaning service could be better. The technician was late for the early morning appointment. One of the intake ducts was completely missed. They don't have any video equipment to inspect the ducts after the cleaning to verify the job, so you have to take their word that its clean. If you are thinking of opting for a disinfectant spray, know that it will no be as thorough as you imagine disinfection to be. It is simply taking a nice natural smelling product and spraying it into the many holes that the technician will make, so some areas will be completely missed as they are not easily accessible (so in all honesty it is not worth the 59$ charge for the disinfection, might as well spray Lysol into the intake ducts and you will achieve the same result).

I have no regrets calling upon CanaDuct and agree with the comments in their many excellent Homestars reviews. Despite all the equipment required for the process, Paul did little to disturb my work in the office in my Oakville home. I went for the whole cleaning package, as the furnace and AC has suffered some neglect in the past few years. I had recently had a humidifier installed, but Paul showed me that the flow control regulator may be malfunctioning as water continued to drain on the pad although the furnace was not on. I shall have to call the technician back as it is still under warranty. Very satisfied with work Paul completed.

Spent a lot of money to have my ducts cleaned by a well reviewed company but disappointed. They didn't seal other vents so we had clouds of dust while they blew out other registers, didn't clean the dryer vent from the outside as well as indicated they would & our furnace stopped working the night of the cleaning (our furnace is only 5 years old & maintained yearly), they did not resolve the issue as indicated the same night they would & we ended up fixing it on our own as we were unwilling to sleep at 15 degrees for more than one night. Communication was contradictory.

Our home is only 5 years old, but the builder had not done any duct cleaning. I made an appointment with Canaduct and the technician arrived on time. They use a very large truck and a lot of equipment to do this work, including some very large hoses. Paul pointed out that the furnace and AC need cleaning as well. We got a little discount and went ahead with the work. My neighbour will have Canaduct in soon to have his house done.