Piano Inside

Rating: 4.9 out of 5

Piano Inside reviews (502)

  • Review from Customer of Piano Inside
    Rating: 5 out of 5
    Review left on 11 Oct 2020

    Moved a grand piano from Peterborough into Storage

    James and his team were fantastic. They arrived right on time (even a little earlier), were extremely professional, and friendly. Even with about a day’s notice, they were able to come out to Peterborough on a long weekend and move my piano into their storage facility. They took a lot of care while moving (laying out carpets, wrapping things up, etc). and I even booked him for its next tuning after they drop my piano off. After I tipped his movers, I tried to tip him — he gave it to his movers saying they deserve it instead. Class act. I would highly recommend him and his team.

    Answer from pro:

    Thank you so much for your review. Also your precious time here. We are glad that you were satisfied to our service and promise you that we will do our best next time as well. see you later!

    Reply created 11 Nov 2021
  • Review from Customer of Piano Inside
    Rating: 5 out of 5
    Review left on 4 Sep 2020

    Moved a Piano house to house main floor to main floor

    Great service by the team. They were very professional, they laid out carpets and runners from the door to the piano. They had an apparatus that they put the piano on, and had the piano wrapped. So it all felt very assuring. They worked as a team to navigate the front steps, and were in constant communication with each other and worked well as a team. Also an invoice was produced with an HST#, which is great!

    Answer from pro:

    We appreciate your review. We will do our best to serve our clients. thank you.

    Reply created 11 Nov 2021
  • Review from khatereh pooyan
    Rating: 4 out of 5
    Review left on 2 Sep 2020

    piano tuning

    James and his team our so professional.I start working with them from 3 years ago .I am happy with their business and I always recommend their moving and Tuning services to my friends.
  • Review from Ashley Chong
    Rating: 5 out of 5
    Review left on 15 Aug 2020

    Highly recommend!

    James and his team were wonderful! They were punctual and very thorough when moving my piano to my specific requirements. They were very kind and friendly. He was very punctual in responding quickly to my emails and answering any additional questions I had. I strongly recommend James and his team and I am so happy with the move. I am looking forward to getting my piano tuned shortly from him as well. Thank you for your service!

    Answer from pro:

    we really appreciateyour review here. also I'm so glad giving me the opportunityto tune your precious piano as well. I will provide best service I can to give you the same satisfaction again. Thank you nd see you later.

    Reply created 11 Nov 2021
  • Review from Customer of Piano Inside
    Rating: 5 out of 5
    Review left on 13 Mar 2020

    Piano tuning

    Contracted James to tune my very old baby grand which he had moved for us 5 months ago. He arrived on time, was very professional and very fast. I’m not sure if the speed is a good thing or not. He was finished tuning in one hour but google searches say a proper tuning takes 2 to 3 hours. I have no experience with this so am taking a wait and see approach. But James was very easy to work with.

    Answer from pro:

    2 to 3 hours piano tuning required double or tripple cost. its called pitch raising. tuner will be 2nd and 3rd tuning right after 1 st one if piano was not tuned for a long time. so you dont have to worry about it. beside remember i gave you the solution for your un tunnable bass tuning pin. i gave you an excellent deal, some tuner charge you extra 80 or more to fix it. thank you.

    Reply created 13 Mar 2020
  • Review from Michael Ricci
    Rating: 5 out of 5
    Review left on 3 Mar 2020

    Piano move and tuning

    James and his team were quick to respond to questions, on time for the job, and worked efficiently and did an excellent job! I will use them again for sure should the need come up. I personally recommend this company if you need to move and tune your piano! Thanks again James.

    Answer from pro:

    we really appreciate your review. Also I'm so glad that our team successfully satisfied another precious client.

    Reply created 11 Nov 2021
  • Review from Fiona Tsang
    Rating: 5 out of 5
    Review left on 18 Feb 2020

    Piano tuning

    James is very punctual, I’ve been using him since 2017. Definitely will keep using his service. He is also great at response and is flexible with his time too! Thank you!

    Answer from pro:

    Thank you so much for your review. Also your precious time here. We are glad that you were satisfied to our service and promise you that we will do our best next time as well. see you later!

    Reply created 11 Nov 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Feb 2020

    Piano moving

    Professional and punctual. Took great care to ensure my piano and home were not damaged during the move. I would use them again if I ever move and would recommend to anyone looking to arrange a move.

    Answer from pro:

    Thank you so much for your review. Also your precious time here. We are glad that you were satisfied to our service and promise you that we will do our best next time as well. see you later!

    Reply created 11 Nov 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Jan 2020

    Piano move

    Friendly and professional moving team. Moved a 60 year old upright between two family homes. Quickly provided a quote and scheduled the work within the week. Would use them again! Thanks.
  • Review from Vee Ay
    Rating: 5 out of 5
    Review left on 10 Jan 2020

    Piano tuning

    Communicate well and knowledgeable. Efficient and professional. Moved our piano without any incident. Very friendly staff and careful. Used them for tuning the piano also and have been very happy with their service

    Answer from pro:

    We appreciate your review. We will do our best to serve our clients. thank you.

    Reply created 11 Nov 2021
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