Piano Inside

Rating: 4.9 out of 5

Piano Inside reviews (502)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Aug 2016

    Piano moving

    James and his 2-man team were very professional. James was courteous to call ahead and inform us that they were running late (absolutely no problem whatsoever) and when they arrived, every effort was made to ensure my hardwood floors were protected. They even transported a large framed photo that will hang on the opposite wall of my piano. I would highly recommend Piano Inside.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Aug 2016

    Upright Piano Move

    James Shin delivered my upright piano to North York from a pickup in Whitby. There was a crew of three friendly guys who expertly maneuvered the piano from the street to my living room. They were quick, no damage to the piano and they protected the floors. Thank you for a great experience.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Jul 2016

    Piano moving service

    James and his team were very professional and went the extra mile. Our new piano was missing a piece from previous owners, but James used his knowdlege of pianos and improvise the piece. They take their time and don't rush to finish the job.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Jul 2016

    MOVING, REPAIR and RETUNING

    I am writing this review as a satisfied loyal RETURN CLIENT of James. Procured his services in tuning and piano moving late last year, and again, to have my piano retuned (and hammer action repaired) at my new address this summer. Great experience as usual and without a doubt would hire him again! Highly recommended! Thank you James!
  • Review from Hugo Chan
    Rating: 5 out of 5
    Review left on 8 Jul 2016

    piano tuning

    Great service and communication. Tuner was polite and on time. Piano sounds great after. Offered feedback and answered my questions clearly. Will use again for sure. Took one hour very fast.
  • Review from Customer of Piano Inside
    Rating: 3 out of 5
    Review left on 3 Jul 2016

    Piano Moving

    James and his crew moved an upright piano quickly and with no damage to the floors or piano. However, they were 1 hour late to the pick up location and therefore there were some issues with reserving the elevator for 1 hour longer than expected. Also, James mentioned that if a review was made on this site, we would receive $20 off. However, he did not mention that we would ONLY receive $20 off if we hired him for tuning. This is very misleading to the customer. I have rated Piano Inside 5 since they were 1 hour late and intentionally misleading the customer.

    Answer from pro:

    Dear Client We already clearly mentioned about our discount policy on our website. We didn't mislead anything But we apologize about our latency. Occasionally it happens when unexpected obstacle happens in the middle of the moving

    Reply created 5 Nov 2016
  • Review from Customer of Piano Inside
    Rating: 5 out of 5
    Review left on 27 Jun 2016

    Piano tuning

    James was prompt, courteous, and skilled. His admiration for the piano was visible and I could tell he really likes his work! I was also very happy with the piano moving services. Recommended.

    Answer from pro:

    It is always pleasure thank you.

    Reply created 5 Nov 2016
  • Review from Edo Peled
    Rating: 5 out of 5
    Review left on 22 Jun 2016

    Great service

    James and his guys made it seem easy. They moved my piano with no damages and James was right there to tune it up. Highly recommended and trustworthy. Will definitely use his services in the years to come.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Jun 2016

    Moved our upright piano

    James and two of his guys moved our upright piano from our old to our new house. They were all very pleasant to deal with and the move went off without a 'hitch'. I would use them again.

    Answer from pro:

    Thank you very much and see you later for the piano tuning

    Reply created 5 Nov 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Jun 2016

    Piano Movers

    Absolutely amazing! James and his crew were extremely professional, courteous and super affordable. They moved an upright piano from my brother's house to mine with great skill! There were no damages or scratches on the piano during the process. We would definitely recommend them!

    Answer from pro:

    Thank you very much for your precious review. We will serve you better next time.

    Reply created 5 Nov 2016