Doors & More Frameless Shower + Railing Ltd

Rating: 5 out of 5

Doors & More Frameless Shower + Railing Ltd reviews (536)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Dec 2013

    Frameless Shower Door installation

    I had Doors and More install a new frameless shower door in our renovated bathroom. I was extremely pleased with the detailed explanation of the process and time taken to ensue I understood what was going to take place. The workmanship was excellent and the staff extremely pleasant. I would not hesitate to recommend them to anyone wishing to install a new enclosure in their shower area.

    Answer from pro:

    Hello John, thank you very much for the great review. We take pride in our work and provide only the highest quality materials and service. It was great working with you. All the best in the new year.

    Reply created 14 Jan 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Dec 2013

    Frameless Roller Shower Door Installation

    When I began planning my master bathroom renovation which included a 60' x 36" shower alcove, I specifically wanted a roller door not a swing door (I'm not a fan of how the water runs off onto the floor with an outward opening swing door) I was able to find numerous framed door options but struggled to find a contractor that was comfortable with installing it. That was when I came across Doors and More that offered a custom frameless roller door. Frank, the owner gave me a very clear explanation of the process, talked to his experience with installing this door style, and gave me a quote that was competitive with the framed option I was looking at (before the installation costs). I was also able to see and try the actual door at a plumbing retailer. The process of scheduling the measurement for the door, the actual measurement, and then the installation was all done very professionally. The process took under 2 weeks from initial scheduling. The quality of the door and it's roller mechanism is great - the door slides very smoothly and looks so much classier than a framed version would ever have. I'm very pleased that I chose this company.

    Answer from pro:

    Thanks for the great review Lana. We strive to provide only the best customer service and products. We are glad you had a good experience.

    Reply created 19 Dec 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Dec 2013

    shower glass

    Frank and his team were wonderful. Josh did the most precise measuring I have ever seen, to make sure the glass fit perfectly. They also had the glass ready to go before we were ready to install. Every other aspect of our bathroom renovation took longer than expected, except the shower glass. Frank held on the to glass for a couple of weeks for me until we were ready for it. We have floor to ceiling shower glass with a thin u-channel on the ceiling. There are no brackets or tracks on the floor or walls, it looks so clean and sleek. I would highly recommend Doors and More.

    Answer from pro:

    Tracey, thank you for the great review! We are ecstatic that you had such a great experience with us and you enjoy our product. At Doors and More we only hire the best in the industry and this is perhaps the reason why the process went by so smoothly and the final product was to your expectations.

    Reply created 19 Dec 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Dec 2013

    Installation of a Roller Door

    Today Doors and More (Matt and Chad) installed a customized/ frameless roller door in brushed nickel on the bathtub in my ten year old Downtown Toronto condo. Their workmanship was exceptional; their customer service skills second to none. It's as Doors and More's mission statement emphasizes: "When Ordinary Just Won't Do..." I plan to spread the good word to other unit owners in our corporation who may be interested in having a customized roller door installed for their bathroom.

    Answer from pro:

    Thanks for the kind words , all of installers Matt and Chad included have been working for Doors and More for many many years , making them TRUE specialists.

    Reply created 9 Dec 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Nov 2013

    Bathroom shower door

    Its the little things that make a big difference and that is what Doors & More delivered. They have a great product with great service! Outcome great looking bathroom shower!

    Answer from pro:

    Thanks Cam for the nice words , the " little things" are very important to Doors and More

    Reply created 9 Dec 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Nov 2013

    Ensuite Bathroom Reno

    Frank and his team (Josh, Bill & Matt) of knowledgeable glass professionals went that extra mile to help our bathroom renovation contractor meet a tight deadline. Frank even managed to do an amazingly quick turn around on one piece of glass that came back from the tempers with a scratch which his team could not buff out to Frank’s exactingly high standards. I would recommend Frank and the “Doors and More” crew to anyone who is looking for a first rate “Glass” specialty contractor. My wife and I appreciate Frank’s diligent follow calls and his team’s courteous and professional work ethic.

    Answer from pro:

    Thank you for the great review. At Doors and More we make sure that all our installations and glass pieces are as perfect as possible. We are glad you are happy with the final product.

    Reply created 19 Dec 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Nov 2013

    Frameless shower enclosure

    When choosing a company to install frameless glass shower enclosures you don't want to fool around and get shoddy work, so don't worry if you are paying a couple hundred dollars more, it will be well worth it. Frank and his team emulate a company where quality and efficiency is the key to their success from what I can see. I called on a Tuesday within 7 days I had my beautiful new glass shower door, and it makes such an incredible impact in our small washroom. Frank even helped me coordinate the surprise for my fiancé, from the day of measurements up to the installation day where the crew paitiently waited for over an hour outside while I got soon to be hubby out of the house. Flawless work from start to finish, worth every penny. Can't wait to do our upstairs bathroom with Doors and More.

    Answer from pro:

    Hi Pippa , I am so glad that you are happy . I work hard at customer service and even harder at always providing the absolute best installation possible , My men are the very very best installers period and know how to not only do amazing work but also have wonderful people skills, something very hard to find these days.

    Reply created 14 Nov 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Nov 2013

    Bathroom

    My faith in the Trades has been restored! For the first time since starting some home projects I got absolutely excellent service from the minute the two young men walked into the door. They were friendly, very careful, and totally professional from the beginning to the end. Way to go Doors and More!

    Answer from pro:

    HI Leni , you were a pleasure to deal with ,... you know I value and usually like most of my customers , but you , you were truly a pleasure to deal with . I remember to a "tee" you calling and telling me how happy you were and that stayed with me for a long time . Your words on your phone call were " my faith is restored ...." and that meant so much to me ,

    Reply created 14 Nov 2013
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 9 Nov 2013

    Shower door and mirror

    Shower door was done very fast and profesional. Nothing unexpected. Smood and clean. Mirror, .. Different story. Is not their speciality and i asked if i can have a sink mirror comming with the shower door. I've got it 2-3 weeks later, afther a few calls and not installed as is not their speciality, but wonder why they commited to deliver at the begining... Overall, is OK

    Answer from pro:

    HI Andrei , thank you for taking the time to do a review . I must say that the mirror issue you talk about is most certainly MY mistake . When my measuring fellow came to your home , you had requested that we make a mirror , and because we don't do that I should have just said NO , but since my measuring man was at your home I did not want to possibly forfeit the time he had spent measuring your shower so I called a friend of mine that makes mirror and sourced it for you . The first mirror came back with a small blemish on it so instead of providing it to you I re-ordered a new one , and this took longer. I did phone you and make arrangements to drive it to your home even though we were not going in that area that morning . I am very sorry that you are unhappy with our service and found us OK , this is one of those classic times where going above and beyond "providing something we don't even stock to help a customer" bounced back in my face. I have learned a valuable lesson from this whole experience . So in answer to your question " why we committed in the begining " ,... we committed in an effort to go above and beyond and make you happy , If the mirror had not been blemished and on time you would have written something quite different I imagine .Thanks again for you input.

    Reply created 11 Nov 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Nov 2013

    Tub Doors

    Looking nice quality Glass Doors over Tubs I found a wonderful company to deal with on all levels. I was very pleased with the service, frankness, clarity, promptness of the company. They are indeed focused, friendly and reliable!! Thank you Doors & More.
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