Renocon Design Centre reviews (29)

Installed grout where tub meets tile should be silicone.Paid new company with credentials to remove cracked grout, etc. I have bills from all qualified reputable contractors who did repairs. Renocons electrician could not do my LED correctly hired a different company done seamlessly. Gaps in baseboards . Leak from new faucet installed incorrectly sink in new vanity - parts missing paid for new faucets now cannot use new sink-linear drain install incomplete causing sewer smells from new linear drain without gaps covered. Sent installer back to do missing step that was necessary important part of installation. Shower doors measured incorrectly uneven & the sub contractor who did it now closed under a different name. Installed wrong quartz , ripped out redone. Demolition Started without content protection stated in contract. Dirty water mixed with white paste dribbled from them into unit below me. Screws on sides of new toilets crooked. Cannot adjust as risk possibility of crack per other companies. Hire company that is certified with BC Homebuilders Association, Vancouver Homebuilders Assn. Renomark, National Kitchen & Bath. Renocon is none of these & not BBB member. I have dated receipts from all professionals who had to be hired to repair errors to prevent further problems. cannot adjust or risk cracking new toilets. Where did my 12.lb dumbell disappear while I was not living there. Installed cracked grout around new tub where tile meets tub this is never to be done any professional would know should be silicone.Paid over 1000 for other professional company to remove their mess and fix as good as could be. Sloppy lippage under shower wall niches. Charged me same $ for 2 small bathrooms as a wealthy client 3 bathrooms with more sinks. How do you justify that? It is on Houzz. Look at photo left me with unusable sink. No lift rod it came with that I paid for it where are my parts. Not disclosure. Every week find new errors or problems, still waiting for reply re:my sink. Now they say I waived 1 year warranty another false statement I specifically said per another professional contractor who saw with me send email the results to email this does not NOT release you from your warranty obligations. Obligated to 1 year warranty and workmanship Hire a professional from Canadian Home builders Association, Greater Vancouver Home Builders Association, Renomark, & the National Kitchen & Bath Association. I wish I had done that. instead daily problems from being duped by their leased showroom. They collect payments ahead of time so why justice.gov.bc.ca for breach of contract & construction defencies. This is online. Have bill from new electrician company to correct timed LED lighting R could not, was in my contract but they could not do it except they did promptly return to replace defective dimmer but that was ONLY defective product. Problems with their work but blame it on a product is defective. Heated flooring barely passed test guidelines. Could have been done safer. That is what guidelines instructions are to follow. Painting unprofessional, messy drip marks on new hardwood floors that should never be there. No drop coverings protections. Told could not install robe hook (would take 5 min. )As he didnt have drill with me no drill required, since paid someone else to install what was in my contract. Put me at risk for water backup when removing toilet as they did not cap it off. Designers missed electrical separate light switch for accent light instruction, I had to spend time finding new Qualified contractors go find door jams stoppers he tossed mine out. They installed the wrong quartz had to be ripped out & installed what I ordered & paid for. So much for coordinator designer project manager zero attention to my small reno. that took too long to complete & now problems result from it. Showercurb slope installed incorrectly drenched new bathroom floors had to be removed and redone. Months later now have an unusable sink cannot drain it with part missing that I paid for. Why did I have to pay for plumber to check for clogged drain to identify if that was drain smell ?never in my life have Had this ; the cause was due to Renocon incomplete installation of seal my linear drain. Confirmed by other professionals. So much corrections to be done, the list increases daily. Other previous clients confirmed their owner intimidates & gives false information to prevent honest reviews. Everything I am saying in this review can prove with photos & bills. After daily smell from their reno mistake I hired mold report how do I know what they have done? Where is my missing dumbell that was here before I moved out? If only I had known to get recommendation from Canadian Home Builders Association promises. Disconnected fireplace when not needed no notification not in contract so no heat when I moved back in cold December. My hardwood floors installed by another company never disconnected my fireplace.

“Magnificent!” was the comment from envious neighbours when first seeing our updated West End condo. What was equally magnificent was the Renocon Team’s professional and responsive approach to our substantial renovation. From day one, Milan, Zami and the crew where there for us. Through design, destruction, reconstruction and finishing, questions were answered, issues were addressed and quality work was completed on-schedule and on-budget with a focused attention to detail. Of particular note was Reoncon’s no-nonsense approach to dealing with unexpected structural and plumbing surprises behind the original walls. Regrets? Just one – should have asked Zami for some additional design accents and features. Thank you Renocon – well done!

I’m very pleased with both the expert design and the dedicated execution of my Vancouver penthouse renovation in 2020. When the team put together the plan to upgrade my flooring, lighting and heating and fully renovate a bedroom and 3 bathrooms, we had no idea a Covid-19 pandemic would suddenly appear! But somehow, despite global chaos, the renovation stayed on schedule and was done at the level of excellence promised. When I sometimes panicked, wondering if Covid social distancing complications would delay my move back in date, I was reassured many times all was in order. Marko and his team consistently went over and above in delivering all services I requested. Milan dealt with the municipality and my strata council with professionalism and timely precision. My condo is now stunning, the bathrooms are unique and very high end hotel quality and I couldn’t be more pleased. I highly recommend this company if you are seeking excellence in your renovation.

A full renovation done on time and on budget (even finishing during a global pandemic)! Our home turned out better than we imagined and couldn't have done it without Milan, Zami and Imaan. All were collaborative, respectful, communicative, honest and their skills show in the quality of the work! Thank You!!

Working with the professional, talented and engaging staff at Renocon was a true pleasure. Our initial meeting with Milan and Zami was to discuss the complete renovation of our kitchen, master bathroom, front entrance, and powder room. We communicated our ideas, colour schemes and the type of materials we felt would suit our tastes and our existing home. They in turn listened carefully to what we were looking for and then offered insightful input and additional options which we discussed together. A short time later we met again. They proceeded to amaze us with their designs and ideas, which included 3D renditions of each room, samples of the actual materials that would be used for the tiles, counters, flooring, and cabinets. We agreed on all counts. Throughout the working process of the 5 month renovation we were kept abreast on a regular basis and any questions or concerns we had were answered quickly and to our complete satisfaction. The job was finished on time and on budget! The final outcome is simply beautiful and we absolutely love our renovated home. Sarah and Mark

Renocon renovated my outdated condo kitchen and bathroom. Milan, Zami and the team were all a pleasure to work with. Milan managed and coordinated all the work, which really helped in reducing the stress of dealing with renos. If I had any queries or issues, Milan and the team were always quick to respond. Zami's recommendations for design, lighting, materials and colours were incredibly helpful. l could not have made the design decisions on my own. I am very happy with the quality of the work and love the finished product.

We would highly recommend Renocon Design Centre. We started this process approximately 8 months ago which began with researching companies and compiling ideas that we had for a complete re-do of our condo. Both Milan & Zami took what was a daunting task to us and made the process as smooth and stress free as possible. They handled everything including the city permit application process, design & drawings, trades people, deliveries, and communication with our strata all with the utmost attention to detail and were always professional, polite and a calming presence when we were not so calm. The choices for colors, finishings, materials, etc. were spot on and now that we are finished, we are thrilled. It is absolutely gorgeous!

I am a California Closets designer David Adamian. I have been working with Renocon Design for many years. It has been proven that every client that i recommend to Renocon design for their renovations is very happy with the final results. Diligence, accuracy, quick turnaround for projects and high quality of end result is a brand mark for Renocon Design. There is no task that is impossible for Renocon Design. Project Manager Milan is best professional I have dealt with among all my many clients. I would recommend Milan and Renocon Design to anyone who is looking honest and diligent project manager for their future or current projects. If further information is required i will be happy to provide. I can be contacted at 604-506-8515. David Adamian.

They wanted to overcharge me for floors and paint ($20k for a $5k job) in my previous condo that was less than 600sqft. Then when I asked for my money back, the general manager Ali was very rude and didn't want to give me my money back. The design quotes are supposed to be free according to their website? And they told me they already started the design process and that's why they won't give me my money back, but never showed me anything they've done. Terrible people.

My husband and I went to Renocon with a budget and wish list. They presented us with a design and samples of materials that would fit within our budget. With a few adjustments, we had plan and an estimate. Our renovation included removing a galley kitchen, thereby opening the kitchen, dining and living area; removing the popcorn ceiling, painting and putting in hardwood flooring throughout the condo. Renocon managed the entire project including all permits, engineering, and materials testing plus coordinating delivery and installation of our new appliances. We vacated the condo and returned two and one half months later to essentially a new home that was on budget and finished in less than the estimated time. For anybody contemplating a renovation - using Renocon and their staff, Milan, Zami, Marco and all - is a “no brainer”. We highly recommend them.