Aquamaster Drain, Plumbing & Waterproofing reviews (354)

Review from HomeOwner
Rating: 5 out of 5
Review left on 20 Oct 2019
Replace the sewer pipes and water line
Aquamaster was very professional and provided us with a high quality of service. They were on time and cleaned up everyday when finished. As well, the owner and staff were honest and pleasant, and their pricing was very reasonable. Thank you for the great service. I highly recommend Aquamaster!!!
Answer from pro:
Thank you for a great review. Thank you for willing to recommend us. Please call us for future projects.
Reply created 11 Nov 2019
Review from Mary Dickie
Rating: 5 out of 5
Review left on 11 Oct 2019
Basement waterproofing
Aquamaster fixed a problem I've had for years and made it seem easy! I've had basement flooding three times. There's a concrete walkway beside my house where the water exits to the street, but there's a dip where the water pools by the basement window and leaks in, resulting in expensive repairs. Contractors told me it would be extremely expensive to fix, as the whole walkway had to be replaced by hand, since there's no room for machines. That's until Fedor came by. I'd already had Aquamaster waterproof an interior wall and been very satisfied with their work. So I called Fedor and he gave me a quote for waterproofing the wall and adding a window well and a new drain that was very reasonable. The friendly, polite crew did the initial work in the spring, and during heavy summer rains we had no problems! They just finished laying the concrete on top and it looks great and works perfectly. I can sleep when it rains now, and I am so happy to recommend Aquamaster. I've already recommended them to my friends down the street, who are also very happy with their work. thank you Fedor and Aquamaster!!
Answer from pro:
Thank you for taking the time to write us a great review. We are happy that you are satisfied with the project. Thank you for recommending us.
Reply created 11 Nov 2019
Review from info
Rating: 5 out of 5
Review left on 26 Sep 2019
Basement Waterproofing, Drains and Slab
Fedor was extremely efficient, conscientious and prompt. On multiple occasions he went out of his way to make sure things went smoothly including staying in contact while he was on vacation. His team started and completed the job on time, passed inspection and left a clean space when they were finished. Well done and thanks for helping the project stay on course!
Answer from pro:
Thank you for taking the time to write us a great review. We are glad that you are satisfied with the completed project. Please call us for any future work.
Reply created 2 Oct 2019
Review from Shu Yin
Rating: 5 out of 5
Review left on 14 Sep 2019
Window well fix.
The Aquamaster team did good work and made the fixed window well area nice and clean. The team lead respected to the customer and informed the neighbors properly so they are aware of the construction. They provided good service on my window well fix.
Answer from pro:
Thank you for writing us a positive review. We appreciate you hiring us. Please call us for any future projects.
Reply created 2 Oct 2019
Review from HomeOwner
Rating: 5 out of 5
Review left on 11 Sep 2019
Concrete Pad for Outdoor Hot Tub
Fedor, and his team were very professional and responsive. They complete this quickly, and it looks great. Definitely would recommend them to anyone else looking to get this type of work done.
Answer from pro:
Thank you for taking the time to write us a positive review. We appreciate you hiring us. Please call us for any future projects.
Reply created 16 Sep 2019
Review from Brian V
Rating: 5 out of 5
Review left on 11 Sep 2019
Exterior Waterproofing
We had a slow leak in the corner of our finished basement for a long time. The damage finally started showing through the baseboards, so we requested a quote from AquaMaster. Fedor did the initial assessment and sent us various options & prices through an online form. No pressure. Just his opinion. While we were getting other quotes and comparing prices, there was a huge rainstorm that flooded our basement. I then called Fedor and he was able to come by that day to suggest solutions and left it with me. Still, no pressure. We decided to replace our weeping tile & window well drains along with exterior waterproofing along the back & side of our house. It did take a few days to get the hydro & gas lines located & marked, but that was out of AquaMaster’s control and the job started promptly after that. A minor complaint is that the communication with the actual workers was very lacking. They showed up each day and got the job done, so I won’t take away any stars, however I was hoping for more updates on what issues were found and how they were resolved. It has rained a few more times since the job was completed (including a huge downpour last night) and we haven’t experienced any issues.
Answer from pro:
Thank you for your honest review. We appreciate you sharing your experience. We are glad that you are satisfied with the completed work and with our estimating process. Please call us for any future projects.
Reply created 2 Oct 2019
Review from HomeOwner
Rating: 5 out of 5
Review left on 5 Sep 2019
Basement waterproffing
Aquamaster were very professional, thorough, courteous and especially flexible in dealing with a neighbour's project that was going on at the same time. Couldn't be happier with the outcome. Thanks Aquamaster!
Answer from pro:
Thank you for a positive review. We are glad that you are happy with our work. Please call us for any future projects.
Reply created 17 Sep 2019
Review from HomeOwner
Rating: 5 out of 5
Review left on 4 Sep 2019
installing a sump pump with a battery backup
Within 90 mins, I had a new sump pump with a battery backup installed (Liberty Pump 1/2 HP with backup). No complications as it was replacing a cheaper and less powerful model which did not have a backup. The team was professional and quick. This isn't something that you can immediately confirm works as expected given rain is needed (and a power outage for the backup), so if anything goes wrong in the next 6 months, I will update the review - that is really the only reason I did not add a 5 rating yet, as I wanted to wait and see how it worked during a heavy rain storm.
Answer from pro:
Thank you for writing us a positive review. Please call us for any future projects.
Reply created 2 Oct 2019
Review from HomeOwner
Rating: 5 out of 5
Review left on 3 Sep 2019
Pipe replacement
Aquamaster replaced all the pipes underneath my house as well as the main pipes leading to the city pipe. The crew were great. They arrived on time and always let me know in advance when they'd have to turn off the water, etc. They also never left my house a mess. They also finished on time as per the schedule. The final outcome looks great and the foul smell in my house is now gone. I actually think my basement floor looks better! They also had to move some plants in the front garden in order to get to the existing pipes. They did a great job of replanting all the plants. Fedor also made me aware of the city rebate available to me and he obtained the paperwork for me. Working w/ Fedor and his crew was a pleasure. I would highly recommend Fedor and his crew to anyone.
Answer from pro:
Thank you for taking the time to write us a positive review. We appreciate you hiring us. Thank you for willing to recommend us. Please call us for any future projects.
Reply created 2 Oct 2019
Review from kay
Rating: 5 out of 5
Review left on 29 Aug 2019
exterior waterproofing, basement BWV install.
Fedor, Vasyl and their team were very punctual, courteous, and professional. Fedor were flexible and work around my availability, came for the estimate on time, gave a very detail breakdown of the work they'll do, and a competitive price. After comparing to many other estimate, I decided to go with Aquamaster for their attention to detail on the estimate description, giving me the peace of mind. They followed every steps, and always very polite answering any question we had. They always clean, and tidy everything every day after a long day of hard work. The whole job was finish on time, my family and I are very happy with the work done. Hopefully no more leak when spring comes. Highly recommended.
Answer from pro:
Thank you for taking the time to write us a great review. We appreciate you noticing our hard work. We are glad that you are satisfied with the completed project. Please don't hesitate to call us for any future projects.
Reply created 16 Sep 2019