Aquamaster Drain, Plumbing & Waterproofing

Rating: 5 out of 5

Aquamaster Drain, Plumbing & Waterproofing reviews (354)

  • Review from R Mel
    Rating: 5 out of 5
    Review left on 7 May 2019

    Water proof inside (basement leak) and buried washing machine pipes

    These guys are amazing. I have called them twice. First time for a house I sold and now for this one. The work that they did in both places was very professional, on time and very clean. They take care of the house very well; they don't leave any trace that they were working with big tools and doing a lot of heavy work. Fedor is so knowledgeable, the final work is so professional, so well done. I highly recommend this company Aqua master, besides the price is very reasonable, competitive. Well done guys!

    Answer from pro:

    Thank you for taking the time to write us a great review. We appreciate you hiring us again. Thank you for noticing our hard working employees. Please call us for future projects.

    Reply created 9 Jul 2019
  • Review from Customer of Aquamaster Drain, Plumbing & Waterproofing
    Rating: 5 out of 5
    Review left on 7 Apr 2019

    Waterproofing (basement leak)

    Very profissional, the boys were in on a Saturday to start the job and finished on Monday , left everything very clean like nobody was there ! My Aunt is happy - thanks boys!!

    Answer from pro:

    Thank you for writing us a positive review. We take pride in the cleanliness of our crew and are happy you noticed the hard work. Please call us for any future projects.

    Reply created 9 Jul 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Mar 2019

    Exterior Foundation Waterproofing

    When the snow started to melt, I discovered water leaking into my basement, so I immediately called Aquamaster. Within a couple of days, Fedor came to inspect the area and give me a quote. A few days later the workers arrived to repair the foundation. They did a great job and left the work site very clean. Everyone was professional and courteous. This is the third time that I have hired Aquamaster and I am always happy with their service. I highly recommend this company!

    Answer from pro:

    Thank you, Kimberly for hiring us again. We appreciate it. We are glad that you are satisfied with the completed project. Thank you for taking the time to write us a great review.

    Reply created 9 Jul 2019
  • Review from Lori Kalamanski
    Rating: 5 out of 5
    Review left on 18 Dec 2018

    Basement Sump Pump & Backwater Valve

    We used Aqua Master to have a sump pump and backwater valve installed after experiencing basement flooding. We were very pleased with our experience. They waterproofed our cold room and poured concrete down on the floor after installing the pump & valve. It took the workers around 3 days spread over a week due to drying times, waiting for inspection etc. Fedor was very helpful in leading the team & in following up with us. Aqua Master took care of obtaining the needed permit for the work. They brought a lockbox for the house key to make their access easier if we wanted to be at work. We have a shared driveway with the neighbour and they brought a trailer for disposal that could be moved in and out so as not to inconvenience anyone. The crew was very respectful and took the time to put on protective booties when they entered the house. Fedor helped us to fill out the City rebate forms. We're still waiting on the rebate - taking much longer than the 10 weeks we were expecting - and we will be following up. Overall very pleased with AquaMaster. Thanks, Fedor and crew! Update: Rebate received and we appreciated Fedor following up with us, thanks :)

    Answer from pro:

    Thank you, Lori for taking the time to share your positive experience. We were happy to help. Please let us know if you have any questions about the rebate. Thank you for hiring us and don't hesitate to call us for any future projects.

    Reply created 18 Dec 2018
  • Review from Garen Vartanov
    Rating: 5 out of 5
    Review left on 4 Dec 2018

    External basement waterproofing

    We had an excellent experience with Aquamaster waterproofing, from start to finish. They have a professional and knowledgeable crew. It was a big job – exterior waterproofing of three basement walls in the end of the season when the weather was not much of help. But the job was done quickly and on time. The guys even saved our spruce and spirea shrub. After the job was completed they cleaned up the site and removed the waist. I highly recommend them and would definitely use them again when needed. Thanks to Fedor, Alex and Denis!

    Answer from pro:

    Thank you for taking the time to share your positive experience. We appreciate you willing to recommend us.

    Reply created 13 Dec 2018
  • Review from handyy83
    Rating: 4 out of 5
    Review left on 30 Nov 2018

    Basement underpinning on 100+ Yr old Toronto Semi

    2nd time working with Fedor and his team. First time was for some plumbing. This time we lowered our home 2ft (this was in Dec 2017). Overall the execution was great. They covered up everything before hand, were very cautious from a safety perspective and cleaned up after the job was done. They even repaired minor plumbing that broke over the winter dig. All in all i would def recommend Fedor; however I would be press for assurances on the below 2 points. I took off 2 point from a planning perspective which I think Aquamaster should have been able to account for. 1) preference was to not have to put in a sewage ejector pump. Was reassurance that the grade of the drain would be ok. Of course after Day 1, they realized the grade wasn't enough to support the needed slope to the back of the house. We had to add a sewage ejector. 2) We wanted to put in a back flow valve. Aquamaster didn't account for the size of the box, which meant a ~15' bump out from the floor we just lowered - so we had to skip the BFV

    Answer from pro:

    Thank you so much for your fair rewiev, we'll take into account the mistakes and will improve to help the customers to serve better.

    Reply created 9 Mar 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Nov 2018

    Underpinning

    Fedor and his crew did a great job lowering a small section of my basement. I had received quotes from them before on other projects and was always impressed by their responsiveness so I decided I would use them this time, provided they continued to be communicate well and their quote was in line with other companies. It was. And their work throughout the project was great too. I'll use them again if the opportunity arises.

    Answer from pro:

    Thank you for writing us a great review. We are glad that you are satisfied with the completed project. Thank you for being a loyal customer.

    Reply created 13 Dec 2018
  • Review from August Cruikshanks
    Rating: 5 out of 5
    Review left on 20 Oct 2018

    Waterproofing and sump pump

    Fedor and his crew installed a waterproofing system along one wall of our house and a sump pump. I was impressed by their professionalism and attention to detail. Great follow-up as well when there was some settling a couple of months after - they came back and made the necessary additional repairs.

    Answer from pro:

    Thank you for writing us a positive review. We are glad that you are happy with the completed project. Please call us for any future work.

    Reply created 16 Sep 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Oct 2018

    Performed waterproofing, built walkout basement and drain system in my house.

    Aquamaster company performed waterproofing, built walkout basement and drain system in my house. All workers are very professional. The construction work was supervised by licensed engineers. The guys worked 10 h a day and the job was complete ahead of schedule. The estimation was done accurately with no extra charges afterwards. They cleaned after themselves. I am very happy with service and the results .

    Answer from pro:

    Thank you Roman for writing us a great review. We are happy that you are satisfied with the completed project. Please call us for any future work.

    Reply created 17 Sep 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Sep 2018

    Excellent waterproofing

    Your wonderful workers Paco and Dushan finished waterproofing part of our basement in two days. They have done a beautiful job, we’re polite and helpful and left the basement and garden tidy and as clean a possible. Our contractor will be making more mess so there was no need to do more. Thank you, you can be sure we will Recommend your company as often as we can. Bob and Chris Long

    Answer from pro:

    Thank you Bob and Chris for sharing your experience. We are happy that you are satisfied with the job. Thank you for willing to recommend us. Please don't hesitate to call us for any future projects.

    Reply created 13 Dec 2018
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