RoadRunners Moving & Storage reviews (339)

Friendly and professional service. Paul, the owner, was so helpful in getting everything set up for us and answered all of our questions in a timely and friendly manner. On moving day, everything went as smoothly as expected with zero hiccups. The movers were very efficient and very careful with all of our belongings, and always checked to make sure they were packing and moving the correct items. We barely lifted a finger. Paul's estimate was right on the nose and their services were worth every penny. Highly recommend!

Wow! Incredible service, on time, professional, very flexible and easy to work with. All other companies need to take a lesson from this company. No hidden fees, no Tricks, no bs, just honesty and hard work. Moved from Toronto to Oshawa.

Could not have been more pleased with the Move and customer service! Everyone was helpful and friendly, from getting a quote, booking my move, even though they were already booked up, to being super patient and efficient on the move day. Any usual moving day hiccup was handle with ease, they made the move maybe one of the least stressful moves I've had. Will definitely be booking with them for my next move.

Brendon, Paul and the whole team moved my family from our condo we lived in for over 10 years. We had 2 storage lockers full in the basement of our condo as well. Their pricing is very competitive and they offered all the extras with no "up-charging". Brendon was extremely helpful on the initial call and offered a lot of good ideas on how to pack and label to make the move day go smoothly. On the day of the move they arrived early to ensure there were no issues getting the service elevator. They also came upstairs to ensure we didn't need any help disassembling any large or bulky items. They also moved our piano and took great care in doing so. The move went extremely well with zero issues. It was smooth and fast. When moving our stuff into our new house they made sure to put down runners so nothing got soiled. If you're considering booking them don't hesitate, we were lucky to get them on our move date as they were extremely busy around the time we moved.

To really show how much RoadRunners have helped us, let me start with how much trash we used to have in our house. The previous owner - for complicated family reasons I won't go into - left piles and piles of unsorted trash here and there in the house. After more than a year of work we managed to move the bulk of them into our garage, where the trash formed little hills and took up more than 3/4 of the space inside (more than 150 sqft), turning the garage into a disgusting place we didn't want to set foot in, but still had to because we needed to park the car. Another year passed and the piles didn't shrink at all, because our large family had our own household garbage to throw away every week and no room to spare for the junk already here. Perfect recipe for chronic depression, and indeed one of my family started showing signs of just that. After much frustration, we decided to find someone to help us. I carefully looked at reviews on different websites (including this one), and decided on Roadrunners. Paul and Brendan's professionalism proved that every dollar they asked for in their quote was worth it. 2 hours later, after hauling absolutely everything into their enormous truck, they went above and beyond to add a finishing touch by sweeping the floor clean. There was no hassle, no nada, only great service that put a smile on our faces. Do I want to use their junk removal service again? Well... I pray we will never have SO MUCH trash again to begin with. However, if you are being afflicted by the same plague, call them and both your house AND your mind will be healed. No, that's not an exaggeration.

The move was on one of the hottest days of summer 2020. Both Paul and Brendon made my mother feel comfortable and ensured she was well taking care of. From beginning to end professional attention to details like protecting the furniture and re-assembling of some items was completed in a timely manner. She loves her new place and hopes to never move again but if she does we will enlist the services of Roadrunner Moving again!! Thanks again for everything Mike and Rose

They did a solid job of moving our stuff to our new house. Their pricing was fair too.

Excellent service. Brendon was a pleasure to meet and communicate with throughout the quote and booking stages. Our move in Nov 2019 from a townhome to a detached bungalow (with a second location to pick up a few boxes) was handled by 4 movers who were efficient, and worked well together. They were all about getting the job done safely and moved with ease. An experienced group of professionals. No damages, and punctual! They were referred to us by family and we would recommend them out to more family and friends. Thanks guys! 10/10!!!

Professional, efficient, courteous and prompt. I would definitely recommend. No complaints at all. Response to questions was fast and friendly. Willing to clarify any misunderstandings. What you see is what you get, no hidden costs. I would definitely use again.

This company is amazing, so customer friendly. Employees are fun, efficient and hard working. Our family has used three times this year - my daughter who raved about them and unfortunately we had to move twice. We were strapped for time on second move and these fellows never stopped. They got us moved in in record time with laughter and respectful consideration. We will definitely recommend to all our friends and family. Thank you Dave, Fabian, Andrew, Tyrone and Brendon... great job.