In early February, while my parents where away on vacation, I discovered their furnace had broken down. It was a Sunday and I left messages with three other furnace repair companies (one of which was also listed on HomeStars). I did not receive a call back from any of the three companies.
I then contacted Aire Max Heating & Cooling because of the great reviews on HomeStars. Max answered the phone and I scheduled the service call for first thing Monday morning. Max arrived early Monday morning, and quickly diagnosed the problem (blower motor failure). He returned the following morning with a new motor, and had it installed in no time.