Aire Max Heating & Cooling Inc reviews (1165)

The old furnace in my newly purchased high park rental house kept giving my tenants problems. It could never reach the set temperature and stopped working from time to time so that my tenants had to manually switch on and off the furnace to keep the furnace working. Called Max and he responded very fast. Showed up the next day. After a quick diagnosis, he told me my furnace was completely working fine. The only issue was the dirty filter. Although I told him I could go and buy/replace the filter myself, he volunteered to go and buy the filters for me as he knows a store close to my house. I paid $203 in total (including cost of 4 or 5 filters) and left my house very happy. Immediately after the repair, I left the country for a month long vacation out of Canada. After I came back, my tenant told me immediately after I left, the furnace still showed the same problem although not as often as before. I called and messaged Max numerous times trying to reach him and get some advice but failed. Max messaged back in the end saying he's on vacation out of the country as well and will not be back until middle Dec. When I asked whether he had any friend or partner who could come and take a look since his service was done a month ago, there was no reply ever since. No follow-up at all even after middle Dec. I am a very reasonable person - that is why I paid $203 even though I do not think the on-call fee ($90 plus tax) plus 4 or 5 filters may add up to $203. Overall I also think Max is a good person (although a bit rushed throughout the whole repair process). But I do hope Max could be a bit more professional/responsive after the service especially considering that the problem was never solved even though he told me everything with my furnace was fine. Out of desperate, I contacted another contractor (actually two - one for diagnosis and one for installation) and it ended up that the left burner and heat exchanger had issues, which I would expect Max to be able to figure out during his service call visit.

I am a property manager; I deal with people of different trades all the time and the reviews that I write are very seldom. However, now I do feel the necessity to say something about this wonderful Max. This is the second time that Max has come to help me with my HVAC dilemmas. First, I called Max when a combo rooftop unit was not working properly, although to some "professionals" it was working as expected. However, for me it was not. When Max came, I told him the problem and almost right away he explained the reason of the problem and gave the solution, it worked like magic. The second time I called Max was because the furnace was blowing just cool air. Due to the age and conditions of the furnace, some "professionals" had advised me to buy a new one. I called Max for a quote for a new furnace. An hour later after I called him he came to the house and replaced a couple of inexpensive parts and had given the furnace a second chance. It is now working perfectly. I am very thankful for Max and I wish him many more years of success in all he does so I can always could count on his help.

Max is the kind of professional who drives hours through an insane snow storm, in the middle of the night, to come return heat to your home when your furnace breaks. Trust in Max, and you will not be disappointed. He is a consummate gentleman, a man of his word, and we are lucky to have found him. He also fixed our air conditioning last summer, so he is a man for all seasons. Thanks Max!

Max came in on an emergency as a secondary review for furnace maintenance. He was very professional, accommodating to our last minute request, and knowledgeable. Will definitely ring him up again for furnace work/advice.

Another great boiler cleaning and fireplace insert servicing by Max Aire. Max is always reliable, prompt and a pleasure to deal with. We would definitely recommend Max. Many thanks Max

I CALLED MAX FOR MAINTENANCE OF MY HEATING SYSTEM IN THE HOUSE. HE NOTICED THAT THE FURNACE HAS LEAKING PROBLEM TO THE MOTOR. HE RECOMMENDED ME TO CHANGE A NEW ONE AS THE OLD FURNACE IS APPROXIMATELY 20 YEARS OLD. THE NEW FURNACE WORKS GREAT SO FAR. HE TOLD ME THAT I SHOULD USE MORE CAUTION FOR BOILER BECAUSE THE CO LEAK COULD CAUSE PROBLEMS. OVERALL, THE PRICE IS GREAT AND THE SERVICE IS PROFESSIONAL

I was impressed that Max would come at night to fix our boiler. Our boiler would turn off and not restart. He quickly found the problem and provided the most affordable solution. Thank you

This is the second time I've used Aire Max and so far 2/2. He comes when he says he will be there, gets the work done quickly and is fair with his prices. Will definitely use again!

We have a large commercial furnace/aircon unit for our business that needs checks in the fall and spring to keep working well. Since we have hired Max to maintain our unit it has worked perfectly. He comes quickly after we call him and is very honest and trustworthy unlike some other companies we have used in the past.

Winter is coming! Turned on the furnace the other day, worked for a minute or 2 but then the heat stopped. Tried starting it again a few times, but nothing, no heat. Everything else seemed to be working. Max was the first person I thought of to take a look for me. I had hired him a few years ago to install a tankless water heater in my house and I was very satisfied with the service then and have had no issues with the water heater since. Max arrived the next day at the time he said he was going to show up and took a look. After doing some testing, he diagnosed the problem and it was a faulty switch for turning on the gas. Fortunately, he had an extra part in his vehicle and was able to replace it right away. Now we have heat again! Thanks Max!