Visage Windows & Doors

Rating: 4.6 out of 5

Visage Windows & Doors reviews (131)

  • Review from HomeOwner
    Rating: 0 out of 5
    Review left on 8 Aug 2014

    Installation of Windows

    I used Visage Windows and doors to Install my front windows and basement windows. Only after a few years , all of my windows have be fogged up and become very discolored. I contacted Dimitry, the owner because these windows should be covered by the warranty, Mr. Dimitry became very upset and didn't want to talk and said that he can't remember me. When I informed him that I have the papers and this could help, he didn't want to listen. I tried contacting him several times but he'll not pick up the phone.The quality of his work and windows are very bad and think every customer thinking of installing windows with this company should think hard and twice because this company gives sub-standard product and doesn't honor its warranty . I have no other choice than to take this company to the Small Claims Court.We'll see what happens. I've given every opporunity to fix their sub-standard quality products and so far no one is interested.BEWARE!BEWARE! i told youso.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Jul 2014

    replace windows and doors

    After consulting with many window companies, I have decided to go with Visage windows and Doors for the following reasons 1) professionalism 2) working for the customer. Professionalism - at the time of sale Dimitri was courteous and timely. He did not pressure me to buy the windows from. Secondly, he keeps me informed in every stages of the process Working for the customer: I had designed my windows outside of the common design; Dimitri took my design to window City and return with a sample drawing of how the design will look. I approved and he starting on it. Everyone in my neighborhood loves the designed. Installers - they are professional and hardworking, they know their job well and they go the extra mile They get the job on time. In conclusion I will not hesitate to recommend Dimitri (visage windows Doors) to you.

    Answer from pro:

    Thank you Bj, any time

    Reply created 11 Jul 2014
  • Review from Brian mackay
    Rating: 5 out of 5
    Review left on 18 Jun 2014

    whole house windows including bay window and new entrance door to back yard.

    i am very pleased with the quality of workmanship. The job was completed on time as promised! And sure looks great! I am confident this will add value to my home and it is money well spent!
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Mar 2014

    windows replacement

    I replaced all windows with Visage Windows & Doors. After 4 years the seal on my huge front window failed. The glass was replaced at zero cost. Now my window looks like a new one. I am very happy with the service. They definitely RESPECT THE WARRANTY. I will HIGHLY recommend Visage Windows & Doors to anyone who is looking for this kind of projects.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Feb 2014

    House Flip Project

    I am a local Realtor and contractor who has worked with Dimitri and Visage Windows for the last 3 years on many different projects. I have never been disappointed with their quality of windows and work, professionalism, and price. They always show up time are understand what they are talking about and stick to a schedule. I will continue to work with this company on my future projects and will HIGHLY recommend them to anyone who is looking for windows/doors replaced.
  • Review from HomeOwner
    Rating: 0 out of 5
    Review left on 7 Feb 2014

    Bay Window installation

    Contacted Dimitry Nov/ Dec about leak on window they installed. He said someone will call us back. Still waiting to hear back Quite poor service once they get your business.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Nov 2013

    Windows and Doors

    We were very happy with the serive! And we are very glad you guys worked everything out and took on a coustomer 2 hours away! Great job! Thank -you! :)
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Aug 2013

    Window and Padio door

    Hamid from Scarborogh I like most is there service they are very reasonable in price . They are very punchule in time whatever they give me deadline they finished there work one week early. They clean my house after finished work. They are very friendly Thank you Alex Alex and Nazar.

    Answer from pro:

    Thank you Hamid from the whole Visage team! It is a pleasure to have you as our customer.

    Reply created 19 Aug 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Jul 2013

    Replacement of windows, front door, sidelights and patio door.

    We selected Visage Windows and Doors after reading their reviews on the Homestars website to replace our windows and doors last September. We waited a full year to write this review to see how the products and installation performed over the course of a year and both have met our expectations. Eugene and staff were punctual, clean and extremely helpful, going above and beyond the scale of the job. For example, they caulked an existing garage window that they had not replaced and reinstalled our blinds. We also asked them to make an adjustment to one of the sidelights and they were very accommodating. They completed the job on time and tidied after themselves thoroughly. The price was very competitive too. We have no hesitation in recommending this company,

    Answer from pro:

    Thank you for a great review! There is no bigger reward for the job done than you appreciation. We will do our best to keep you as a happy customer! Thanks again! Eugene

    Reply created 30 Jul 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Jul 2013

    Patio doors

    We asked the Visaage Windows & doors to installed two patio doors. The representative is very professional and recommended us patio windows with excellent qualities. The installer Alex did a great job who sealed perfectly. He didn't rush through the job and cleaned everything.Highly recommended!